National Car Rental Corporate Office, Headquarters and Phone 

National Car Rental corporate office is located in the St. Louis and Clayton area of Missouri. This page provides the National Car Rental headquarters address, corporate phone number, reservations and roadside contacts, Emerald Club assistance, complaint guidance, ownership information, and other resources for customers.

National Car Rental is part of Enterprise Mobility, headquartered at 600 Corporate Park Drive in the St. Louis area.

Where Is National Car Rental Headquarters?

National Car Rental headquarters is at 600 Corporate Park Drive, St. Louis, Missouri 63105. The corporate campus is in the St. Louis and Clayton area and is shared with National’s parent organization, Enterprise Mobility.

Some directories describe the address as Clayton, while Enterprise Mobility uses St. Louis in its official corporate mailing address. Both references concern the same headquarters area. Customers mailing correspondence should use the complete street address and ZIP code shown above.

National Car Rental Corporate Office Phone Number

The National Car Rental corporate office phone number is 1-314-512-5000. This number reaches the Enterprise Mobility corporate headquarters switchboard. It is most appropriate for corporate, executive, legal, media, vendor, or unresolved administrative matters.

The corporate switchboard generally does not handle new reservations, rental extensions, roadside emergencies, Emerald Club account questions, or routine billing inquiries. Customers will usually receive faster assistance by calling the department responsible for their issue.

Some older National pages continue to display 1-800-227-7368. National’s current U.S. contact directory directs customers to 1-844-393-9989 for customer service and 1-844-382-6875 for reservations.

Which National Car Rental Number Should You Call?

Reservations and Active Rentals

Call National reservations at 1-844-382-6875 to create, review, or change a U.S. reservation. You can also manage eligible reservations through the National website.

For an active rental, contact the branch shown on your rental agreement whenever possible. A local branch is generally better positioned to answer questions about extending the rental, returning the vehicle after hours, changing drivers, exchanging a vehicle, or modifying a return location. Extensions and changes may affect the rental rate and remain subject to vehicle availability.

Roadside Assistance and Vehicle Emergencies

For a breakdown, flat tire, lockout, dead battery, or other roadside problem in the United States, call National roadside assistance at 1-800-367-6767.

In an accident or immediate safety emergency, call 911 or the appropriate local emergency service first. Move to a safe location when possible, follow police instructions, notify the renting branch, and retain photographs, incident details, witness information, and any official report number. National may require an incident report before reviewing vehicle damage or related charges.

Billing, Deposits, Fuel and Damage Charges

Billing concerns are usually best handled by National customer service or the location that prepared the rental agreement. Before contacting National, gather the following:

• Your rental agreement or reservation number
• The pickup and return locations
• Pickup and return dates
• The final receipt
• The disputed charge and its posting date
• Fuel, mileage, vehicle-condition, or return photographs when relevant
• Previous case numbers and the names of representatives contacted

Describe the specific outcome you are requesting, such as a written explanation, corrected receipt, refund review, or removal of an incorrect fee. Avoid sending original documents through the mail.

Rental Receipts and Toll Charges

Emerald Club members can normally retrieve eligible receipts through their online accounts. Nonmembers can use National’s receipt assistance page or call 1-800-468-3334.

For questions concerning tolls, administrative fees, or traffic citations connected with a rental, call 1-800-774-7578 and select option 1. Toll receipts may also be available through TollPassGo.com.

Emerald Club Customer Support

Emerald Club members can call 1-800-962-7070 for assistance with account access, member profiles, rental credits, missing receipts, reward days, or loyalty-account questions.

When reporting a missing rental credit, have the rental agreement number, rental dates, location, and Emerald Club number available. Do not include your password or full payment-card information in a public comment.

Lost Items and Lost-and-Found Requests

Lost-property reports are handled by the location where the vehicle was returned. Use National’s lost-and-found guidance to locate the appropriate reporting process.

Provide the return location, rental agreement number, return date, vehicle description, and a detailed but non-sensitive description of the missing item. Contacting corporate headquarters usually does not speed up a local lost-property search.

How to File a National Car Rental Complaint

1. Contact the rental location. Ask the branch manager to review a vehicle, employee, return, fuel, or location-specific concern.
2. Contact National customer service. Call 1-844-393-9989 or use the official contact page.
3. Request a case number. Keep the number with your agreement, receipt, photographs, and previous correspondence.
4. State the resolution requested. Explain whether you are requesting a refund review, corrected charge, written response, loyalty adjustment, or follow-up from management.
5. Escalate unresolved corporate matters. Call 1-314-512-5000 or mail a concise written complaint to 600 Corporate Park Drive, St. Louis, MO 63105.

A useful written complaint should include the rental location, dates, agreement or case number, a chronological explanation, the amount in dispute, previous attempts to resolve the problem, and the specific remedy requested.

About National Car Rental

National Car Rental was founded in 1947 and serves business and leisure travelers through more than 1,500 locations worldwide. The brand is particularly associated with airport rentals, frequent travelers, business rental programs, and its Emerald Club loyalty program.

National differentiates itself through services intended to streamline vehicle selection, pickup, and return for eligible customers. Available services and Emerald Club benefits can vary by location, country, reservation type, and vehicle availability.

Who Owns National Car Rental?

National Car Rental is operated by Enterprise Mobility, the privately held mobility company associated with the Taylor family. Enterprise Mobility also operates Enterprise Rent-A-Car and Alamo Rent A Car.

The legal corporate organization may appear as Enterprise Holdings, Inc. in privacy notices, rental documents, and other formal materials, while Enterprise Mobility is the current corporate brand.

National Car Rental Leadership

National does not publish a separate brand CEO in its primary customer materials. Senior Enterprise Mobility leadership includes:

• Chrissy Taylor: President and Chief Executive Officer
• Andrew C. Taylor: Executive Chairman
• Russ Willey: Senior Vice President and Chief Financial Officer
• Will Withington: Executive Vice President, Global Operations

Leadership positions can change. Visit the Enterprise Mobility leadership page for the current corporate roster.

National Car Rental Reviews and Common Feedback

Customer experiences vary by location, vehicle, travel period, and the way a reservation was booked. Positive feedback commonly concerns convenient airport locations, vehicle selection, expedited Emerald Club service, and efficient returns.

Contributors on this page have also described concerns involving airport-counter delays, confusion over additional or secondary-driver authorization, vehicle-condition dissatisfaction, repeated calls, and promised callbacks that were not received. These comments represent individual customer accounts and have not been independently verified by CorporateOfficeHeadquarters.com.

National Car Rental Competitors and Related Companies

National competes with major car-rental brands serving airport, business, and leisure travelers. Related corporate-office pages include:

• Enterprise Rent-A-Car corporate office
• Hertz corporate office
• Avis corporate office
• Thrifty corporate office
• National Car Rental customer-service numbers and complaint help

Official National Car Rental Resources

• National Car Rental website
• Customer-service and contact directory
• Rental-location directory
• Emerald Club information
• National rental FAQs
• Enterprise Mobility careers
• Enterprise Mobility privacy contact

Frequently Asked Questions

What is the National Car Rental headquarters address?

National Car Rental headquarters is at 600 Corporate Park Drive, St. Louis, MO 63105. The corporate campus is in the St. Louis and Clayton area of Missouri.

Is National Car Rental headquarters in Clayton or St. Louis?

The headquarters is in the Clayton area of metropolitan St. Louis. Enterprise Mobility uses St. Louis in its official corporate mailing address, while some business directories identify the location as Clayton.

What is the National Car Rental corporate office phone number?

The corporate headquarters phone number is 1-314-512-5000. Reservations and routine rental questions should be directed to the appropriate customer-support number.

What is National Car Rental’s current customer-service number?

The current U.S. customer-service number published by National is 1-844-393-9989.

What is the National Car Rental reservations number?

For U.S. reservations, call 1-844-382-6875.

What is the National Car Rental roadside-assistance number?

Call 1-800-367-6767 for roadside assistance in the United States.

What is the National Car Rental St. Louis airport phone number?

The National location serving St. Louis Lambert International Airport can be reached at 1-844-370-9180. It is at 10124 Natural Bridge Road, St. Louis, MO 63134 and is separate from corporate headquarters.

Who owns National Car Rental?

National Car Rental is operated by Enterprise Mobility, which also operates Enterprise Rent-A-Car and Alamo Rent A Car.

Does National Car Rental publish a general customer-service email?

National directs customers to its official contact page, chat, phone support, and location-specific assistance rather than promoting a general public customer-service email address.

How can I escalate a National Car Rental complaint?

Begin with the renting location, then contact National customer service at 1-844-393-9989. Request a case number and retain your agreement, receipt, photographs, and correspondence. Unresolved corporate matters may be directed to the headquarters switchboard or mailed to the Missouri corporate address.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has provided corporate contact information and a public forum for consumer feedback since 2004. We review official company contact pages, corporate disclosures, location directories, and current support resources when updating company information.

Last updated: August 17, 2026.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with National Car Rental, Enterprise Mobility, Enterprise Holdings, Inc., or their subsidiaries. This page is provided for informational, review, and complaint purposes. Contact details, executives, policies, and service numbers may change. Confirm time-sensitive information through National’s official website.

National Car Rental Complaints, Reviews and Feedback

Have you rented from National Car Rental or contacted its corporate office? Share your experience in the comments below. You may discuss vehicle condition, reservations, airport service, billing, Emerald Club benefits, roadside assistance, complaint handling, or corporate follow-up.

Keep reviews factual and avoid publishing personal, financial, account, employee, or reservation information. Your feedback can help other readers understand National Car Rental’s services and identify areas where the company performs well or may need improvement.