Natural Grocers corporate office and headquarters are located in Lakewood, Colorado. This page provides the Natural Grocers corporate address, headquarters phone numbers, current customer-service contact, store-complaint routes, return guidance, {N}power support, online-order assistance, recall information, careers, and customer reviews.
Natural Grocers Corporate Office and Headquarters
- Company: Natural Grocers by Vitamin Cottage, Inc.
- Brand: Natural Grocers
- Stock Symbol: NYSE: NGVC
- Natural Grocers Headquarters Address: 12612 W. Alameda Parkway, Lakewood, CO 80228, USA
- Natural Grocers Corporate Office Phone Number: +1-303-986-4600
- SEC-Listed Business Phone: +1-877-986-4600
- Headquarters Customer Service: +1-303-226-1434
- Customer Service Hours: Monday–Friday, 9 a.m.–5 p.m. Mountain Time
- Lakewood–Green Mountain Store Phone: +1-303-986-5700
- Official Customer Contact: Natural Grocers Contact Us
- Store Directory: Find a Natural Grocers Store
- Careers: Natural Grocers Job Listings
- Official Website: NaturalGrocers.com
The Natural Grocers headquarters, corporate office, HQ, main office, and home office are located at 12612 W. Alameda Parkway in Lakewood. A Natural Grocers retail location also operates at this address. The local Lakewood–Green Mountain store uses +1-303-986-5700, while the corporate office uses +1-303-986-4600.
Important: The headquarters address should not be treated as a guaranteed walk-in complaint or return counter. Product returns and store-specific problems should usually begin with the Natural Grocers location where the purchase or incident occurred.
Choose the Correct Natural Grocers Support Route
| Reason for Contact | Recommended Support Route |
|---|---|
| Store complaint or employee concern | Contact the store manager first. If unresolved, use the official customer-service form or call +1-303-226-1434. |
| Return, exchange, or refund | Take the product, original receipt, and valid identification to a Natural Grocers store within 30 days, subject to the published policy. |
| {N}power account, points, reward, or coupon | Use the {N}power option on the official contact page or call +1-303-226-1434. Stores may not be able to correct account-level issues. |
| Online order or ecommerce complaint | Use the ecommerce option on the contact page or call +1-303-226-1434. |
| Product quality or health concern | Keep the receipt and packaging, notify the store, and use the product-quality or health-concern route. |
| Product recall | Review the official recall listing and follow the return, disposal, or manufacturer instructions for the affected item. |
| Human resources or employment | Use the official career center or select Recruiting Department on the business contact form. Natural Grocers does not publish a general HR phone number for applicants. |
| Investor or corporate inquiry | Call +1-303-986-4600 or use the Investor Relations option on the business contact form. |
How to Escalate a Natural Grocers Complaint
- Begin with the local store. Ask for the department manager, manager on duty, or store manager when the concern involves a recent transaction or store visit.
- Explain the requested resolution. State whether you are seeking a refund, replacement, pricing correction, employee-conduct review, account adjustment, or written response.
- Contact headquarters customer service. Call +1-303-226-1434 during published hours or use the official online contact form.
- Request a reference number. Save the case number, date, representative’s name, and any promised follow-up date.
- Ask for supervisory review. If the issue remains unresolved, request review by a customer-service supervisor, store director, regional manager, ecommerce specialist, or {N}power representative.
- Use an appropriate outside route when necessary. Serious food-safety concerns may also be reported to the local health department or the applicable state or federal regulator.
What to Have Before Contacting Natural Grocers
- The Natural Grocers store location, city, state, and store phone number
- The date and approximate time of the purchase or incident
- The original receipt, transaction number, order number, or case number
- The product name, UPC, lot code, expiration date, and package size
- Photographs of the product, packaging, shelf tag, receipt, or damaged order
- {N}power offer terms, screenshots, and account information shared only through secure official channels
- The names or positions of managers or representatives already contacted, if known
- A concise timeline and the resolution being requested
Natural Grocers Return and Refund Policy
Natural Grocers currently requires the original receipt and valid state-issued photo identification for returns and exchanges. The return generally must be made within 30 days of purchase, and the company’s published policy limits returns to two items per receipt.
Customers may return an eligible product to a Natural Grocers location other than the original purchasing store. Returns should be left with a cashier before the customer begins shopping.
Exclusions and special rules apply to clearance products, gift cards, special orders, certain opened products, bulk products in large manufacturer packages, expired products, alcohol, CBD items, appliances, and purchases made by check. Review the complete Natural Grocers return and refund policy before making a special trip.
Product Quality and Food-Safety Complaints
Product-quality complaints may involve spoiled products, damaged packaging, incorrect labels, unexpected ingredients, produce condition, supplement concerns, meat quality, holiday orders, or items that appear unsafe.
Keep the product, packaging, UPC, lot code, best-by date, and receipt when it is safe to do so. Take photographs and contact the store promptly. Natural Grocers also provides an official quality-guarantee and product-concern resource.
If someone may be experiencing a serious allergic reaction, foodborne illness, poisoning, or other medical emergency, seek appropriate medical assistance immediately.
Natural Grocers Product Recalls
Natural Grocers publishes current recall and withdrawal notices with product descriptions, UPC numbers, lot codes, use-by dates, and recall reasons when available. Customers with a potentially affected product should stop using it and follow the instructions in the specific notice.
Review the official Natural Grocers product recall list for current notices.
{N}power Rewards, Points, and Digital Coupon Problems
{N}power is Natural Grocers’ free loyalty program. Customers earn points and can receive digital coupons, member pricing, and account-based rewards by entering the registered phone number at checkout.
{N}power complaints may involve missing points, rewards that did not load, account-login trouble, incorrect account information, digital coupons that failed at checkout, missing emails, or expired rewards.
Save the receipt, coupon terms, expiration date, account screenshots, and checkout total. Natural Grocers advises customers to use its headquarters customer-service route because individual stores may not be able to correct account-level problems. Visit the {N}power FAQ or call +1-303-226-1434.
Online Orders and Delivery Complaints
Natural Grocers offers delivery through Instacart at many locations. Online-order concerns may involve missing items, substitutions, damaged products, late delivery, incorrect charges, out-of-stock products, refund delays, or poor communication.
Keep the order number, receipt, delivery time, missing-item list, substitution messages, and photographs. Determine whether the issue involves product selection by the store, payment processing, or the third-party delivery service. Contact Natural Grocers ecommerce customer service and the delivery provider when appropriate.
Natural Grocers Human Resources and Careers
Natural Grocers does not publish a general human-resources phone number for job applicants. Available positions and applications are handled through the official Natural Grocers Career Center.
For a recruiting-department inquiry, use the company’s business contact form. Current employees should use the internal HR, payroll, benefits, manager, or employee-support channel provided by Natural Grocers rather than posting employment information publicly.
Natural Grocers Reviews and Complaint Themes
Visible CorporateOfficeHeadquarters.com comments include an individual complaint about a holiday turkey’s condition and how it was described, a complaint about the company’s two-item-per-receipt return limitation, and an objection concerning an organization supported by the company.
Natural Grocers’ current published return policy confirms that receipts and identification are required, returns generally must be made within 30 days, and no more than two items may be returned from one receipt. Customers should review the full policy before purchasing a large quantity of an unfamiliar product.
Reader reviews reflect individual experiences and should not be treated as verified findings about every Natural Grocers store, product, employee, manager, policy application, or corporate response.
About Natural Grocers
Natural Grocers by Vitamin Cottage, Inc. was founded in Colorado in 1955. The family-operated, publicly traded specialty retailer sells natural and organic groceries, dietary supplements, body-care products, household products, meat, seafood, dairy products, and other health-focused merchandise.
The company states that it sells only USDA-certified organic produce and provides free science-based nutrition education. Natural Grocers reported 174 stores across 22 states in July 2026.
Natural Grocers Competitors and Related Corporate Offices
Natural Grocers competes with natural-food markets, organic grocers, specialty retailers, supplement stores, conventional supermarkets, and online grocery services. Verified related COH pages include:
- Whole Foods Market Corporate Office
- Sprouts Farmers Market Corporate Office
- Trader Joe’s Corporate Office
- Earth Fare Corporate Office
- The Fresh Market Corporate Office
Official Natural Grocers Resources
- Official Natural Grocers Website
- Customer Service and Contact Options
- Natural Grocers Store Directory
- Customer Service FAQ
- Returns and Refund Policies
- Quality Guarantee
- Product Recalls
- {N}power FAQ
- Natural Grocers Careers
- Natural Grocers Investor Relations
Frequently Asked Questions About Natural Grocers Headquarters
Where is Natural Grocers headquarters?
Natural Grocers headquarters, corporate office, home office, and main office are located at 12612 W. Alameda Parkway, Lakewood, CO 80228.
What is the Natural Grocers corporate office phone number?
The Natural Grocers corporate office phone number is +1-303-986-4600.
What is the Natural Grocers customer-service number?
Natural Grocers headquarters customer service can be reached at +1-303-226-1434, Monday through Friday from 9 a.m. to 5 p.m. Mountain Time.
Is 12612 W. Alameda Parkway also a Natural Grocers store?
Yes. The Lakewood–Green Mountain retail store shares the headquarters street address. The local store phone number is +1-303-986-5700.
How do I complain about a Natural Grocers store?
Begin with the store manager. If the matter is not resolved, contact headquarters customer service and provide the store location, receipt, date, product or department involved, photographs, and the resolution requested.
What is the Natural Grocers return policy?
Eligible returns generally require the original receipt, valid identification, and completion within 30 days. The published policy limits returns to two items per receipt and contains several product exclusions.
How do I contact Natural Grocers human resources?
Natural Grocers does not publish a general applicant HR phone number. Applicants should use the official Career Center, while recruiting questions may be submitted through the business contact form.
How do I report missing {N}power points or a coupon problem?
Use the {N}power option on the Natural Grocers contact page or call +1-303-226-1434. Keep the receipt, coupon terms, screenshots, and account details available.
How do I check Natural Grocers product recalls?
Use the official Natural Grocers product recall listing, which provides available UPC, lot-code, date, and recall-reason information.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, customer-service contacts, complaint routes, and company information for more than a decade. The website also provides a place where customers can share reviews, complaints, compliments, photographs, and the outcomes of their customer-service experiences.
Corporate addresses, phone numbers, support hours, store counts, return policies, loyalty-program terms, and company procedures can change. Verify important information through Natural Grocers before mailing documents, sharing personal information, or making financial decisions.
Page Update Note
This Natural Grocers corporate office page was updated on August 5, 2026, to confirm the Lakewood headquarters address, distinguish the corporate office from the retail store at the same address, add the current headquarters customer-service number and hours, clarify the SEC-listed business phone, remove an unverified support number, explain the current return policy, add {N}power and online-order guidance, update the reported store count, and include current recall, career, and complaint resources.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Natural Grocers by Vitamin Cottage, Inc., {N}power, Instacart, or any Natural Grocers store. This page is provided for corporate-office information, complaint guidance, reviews, and feedback. Addresses, phone numbers, hours, policies, store counts, return rules, rewards terms, and support procedures may change. Contact Natural Grocers directly for the latest information.
Natural Grocers Complaints, Reviews, and Feedback
Share your experience with Natural Grocers in the comments below. Include the store location, approximate date, product or department involved, what happened, how the manager or customer-service team responded, and whether the issue was resolved. Do not include payment information, passwords, identification numbers, employee records, health information, or other private data.