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Reach PennFed Corporate Office 

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PennFed Corporate Office, known as Pentagon Federal Credit Union, one of the country’s largest credit unions, is headquartered in McLean, Virginia, United States. Below are comprehensive details about PennFed’s corporate office, including their address, contact numbers, and a brief overview of the company.

How To Contact PennFed Corporate Office Headquarters HQ

PennFed Credit Union Corporate Office: Overview

PennFed Corporate Office

A Snapshot of PennFed’s History

Founded in 1935, Pentagon Federal Credit Union, widely known as PennFed, has grown to serve over 2 million members worldwide. It offers a range of financial services, including savings accounts, mortgages, auto loans, credit cards, and other personal finance products. PennFed is recognized for its commitment to serving members of the armed forces, government employees, and their families.

Maps and Directions To PennFed Headquarters

The Credit Union Industry and PennFed’s Position

In the competitive financial services industry, PennFed stands out as one of the largest federal credit unions in the United States. It competes with other major credit unions and financial institutions by offering favorable rates, low fees, and dedicated services to its members, particularly those in the military and government sectors.

PennFed’s Banking Competition

As a significant player in the financial services sector, PennFed faces competition from various banking institutions. Key competitors include large national banks like JPMorgan Chase, Bank of America, and Wells Fargo, known for their extensive banking services and nationwide presence. Additionally, PennFed competes with other credit unions such as Navy Federal Credit Union and USAA, which also focus on serving military members, veterans, and their families. These institutions provide a range of similar financial products and services, making the market highly competitive for member-focused banking and financial solutions.

PennFed’s Member-Centric Approach

PennFed’s success is deeply rooted in its member-centric philosophy. The credit union focuses on providing exceptional financial products and services tailored to meet the unique needs of its members, ensuring financial stability and growth for individuals and families.

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PennFed Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with PennFed’s services and offerings. Your feedback in the comment section is invaluable, providing insights that help others understand PennFed’s operations and customer service.

PennFed wonderful first experience, terrible second experience

Rated 2.0 out of 5
December 16, 2023

I obtained my first and only personal loan from Penfed in July of 2021. It was for $5000 and I used it to boost my credit score. I ended up paying this off early in December of 2022. I was overall pleased with the experience and kept the app on my phone for future purposes. This month, December of 2023, I decided to do it again. This time to used the funds to help my son repair his car. So I called. I asked for the same $5000 in a personal loan. Then I waited for an email saying either yay or nay. I waited 4 days with no word. Finally, after 5 days, I called back in. The lady told me my application for $20,000 was denied for a whole host of reasons including my credit score. I was in shock! I said I never asked for $20,000! I asked for $5000! She just said well the $20,000 was denied. On top of that, my credit score now is much higher than it was when I got the first loan from them! So I don’t get it. DID I MENTION THAT I NEVER ASKED FOR THAT MUCH?????!!!!! I still do not understand what happened and no one has called me or emailed me or anything to explain to me how $5000 got turned into $20,000. I am so disappointed in PenFed and will not be using them again after this fiasco. I thought about calling in again and asking to speak to a supervisor but screw it. I’m done. The only thing that might ever get me back is a phone call or email acknowledging that they screwed up my application somewhere along the line. They record the phone calls….a simple review of the original phone call would reveal that I asked for “between $4 and $5 thousand” (my exact words). So, PenFed? 👎👎👎👎👎

melissa blair
Corporate Office Headquarters