Reach Perkins Corporate Office Headquarters 

Perkins, Managers don’t care. I know people who work there and they are taking advantage of them. Some are working 15 hours a day and being strung along for a promotion for months. Jody, the regional manager of the Twin Cities Metro in MN, doesn’t care that her staff is over worked, as long as her numbers look good. And why are you open on Thanksgiving and Christmas? Does the staff not deserve family time? It infuriates me just how bad they’re treated over there, it’s a terrible environment. Do better!

Perkins, Rude staff, terrible food. We were at the Du Bois, PA restaurant on Saturday Dec. 14, 2024 at 7 AM. We were the second and third customers in the restaurant. We stood several minutes before anyone came to seat us, then it was more time before they took our drink orders. We were ready to walk out of the building. Staff was standing a few feet away visiting with each other.. Your coffee was very good. We ordered omelets and hash browns. The vegetables tasted freezer burnt on the omelet, my potatoes were still cold from the freezer and my muffin was soggy. When she came for our plates she asked if food was ok. I told her issues she offered other food after shrugging her shoulders. She took $3 off our bill as compensation. Staff was rude, slow, and very poor service. My husband and I eat at the Clarion PA. location quite often very different.

Perkins, Awful service, awful environment, awful odor. I wanted to make it known that the Des Moines Perkins, near the Des Moines Airport, is not an enjoyable environment. First you walk into the breezeway and get hit with marijuana odor, not a slight odor, but “make you sick” type of odor. Second, you wait and wait to be seated. I didn’t wait once the clock ticked 10 minutes. I finally seated myself. Then we were told we may need to move since we weren’t seated, but they’d get the menus and someone would be with us shortly. No one came and finally we left without ordering. The wait was too long, and our appetites were “mostly” gone from the odor (we did end up going to IHOP). I won’t even step foot into this restaurant again. But should get the attention of corporate that if this restaurant isn’t doing well… this would be my thoughts, and could be the reason.

Terrible! We ate at your Hazlet NJ location today; the pancakes were terrible the coffee was water. We advised your manager she shrugged it off and said; No chance we’re getting another cook you want pancakes go down the road to Ihop ‘. Not very customer service savvy. We won’t be back. We have been to your East Windsor location they are the best.

Need cooks that know what they are doing!

I ordered the 55+ one egg benedict with NO ham and well-done crispy hash browns. Well, when she brought it I had ham and the potatoes were almost raw. Also, the egg should be poached and mine was fried. Yuck. The waitress had an attitude. I feel since I am paying she should at least have tried to make me happy. Last time I eat there. This isn’t the first time this has happened.