Reach Out To Regions Corporate Office – Review and Complaints 

Regions, Unfair. A hold was placed on our Business Checking account and the bankers did not know why; the code was one not seen before. They called Birmingham for quidance, but not told anything. The next day, the banker callled and said Regions is closing our account and the money over $115,000,00 was taken from account and sent to a third party. No records or anything in writing, I am told to accept closing our account and taking all our money and no explanation or stating any laws or policy broken to cause this Unfair, Deceptive, and Abusive treatment. There is no contact with Regions Bank as if our account never existed. We need our money back! Regions can close account, but not take our funds that were in the bank legally! We demand that our funds are returned and what legal grounds or laws were applied.

Regions, Rude customer service desk. Regions closed our branch in Bonifay, FL. This made banking for small business owners to conduct deposits, etc. Now our closest branch is Chipley, FL. I had an urgent need yesterday, so I went to Chipley. The tellers were very sweet but could not handle my issue. I sat down and waited 15 minutes for the person in the office to notice that she had a customer. My issue would have taken about five minutes. When she finally came out, she said she had an appointment soon and did not have time for me, that I would have to make an appointment for the next day. She was very rude about it, and made me feel that I was bothering her. I waited outside for about 10 minutes to make a phone call, and no other customers came into that office. Closing Bonifay has made it hard on businesses, seniors and those who do not drive. I have a small online business and need at least an ATM here. From my location to Chipley is 18 miles one way. I am 76, there was another elderly customer in there complaining about having to drive so far to cash her check. I can be treated poorly at any of the banks in Bonifay. I don’t have to drive to Chipley for this.

Regions Bank, Poor customer service.. On Friday, January 10th Tuscaloosa, Al experienced a small winter weather event. By 10am none of the roads were closed or impassable. Travel was not an issue. Yet Regions Bank was one of the only banks ( including all 6/7 branches ) that was closed all day. Signs were posted on the doors and not one location was open. Tried to call to find the closest location open but no options were given for this. Really sad when the local mom and pop banks have no issues opening for the day. And all big name banks were open. We’ve begin phasing everything we have out of Regions Bank a few years ago as it was simply one issue after another. Just another instance of their poor customer service. Regions doesn’t care about the small businesses owner or the small individual accounts. They are only interested in the high dollar big business accounts. Shame on you Regions.

After over 20 years as a customer, I’m extremely disappointed with Regions Bank’s service. I’ve been given conflicting information repeatedly, from the branch level to fraud and tech support. I plan to close my account upon returning from abroad. Unfortunately, I no longer trust this company.

Regions, Very poor. I am selling a home and evrything is set and ready to close except for the transfer of my solar loan with Regions Bank. I was set to close on Oct. 24th and today, Dec. 19th, it is still not complete. I keep getting no help, and no one I can talk to except their phone support which is 100% useless. It has now cost me at least $11K because of the delay from Regions Bank. I don’t know what to do as I will lose the sale of my home and have to start over. I’ll have to check if there is anything I can do legally.