Reach Out To Regions Corporate Office – Review and Complaints 

Regions Bank, Poor customer service.. On Friday, January 10th Tuscaloosa, Al experienced a small winter weather event. By 10am none of the roads were closed or impassable. Travel was not an issue. Yet Regions Bank was one of the only banks ( including all 6/7 branches ) that was closed all day. Signs were posted on the doors and not one location was open. Tried to call to find the closest location open but no options were given for this. Really sad when the local mom and pop banks have no issues opening for the day. And all big name banks were open. We’ve begin phasing everything we have out of Regions Bank a few years ago as it was simply one issue after another. Just another instance of their poor customer service. Regions doesn’t care about the small businesses owner or the small individual accounts. They are only interested in the high dollar big business accounts. Shame on you Regions.

After over 20 years as a customer, I’m extremely disappointed with Regions Bank’s service. I’ve been given conflicting information repeatedly, from the branch level to fraud and tech support. I plan to close my account upon returning from abroad. Unfortunately, I no longer trust this company.

Regions, Very poor. I am selling a home and evrything is set and ready to close except for the transfer of my solar loan with Regions Bank. I was set to close on Oct. 24th and today, Dec. 19th, it is still not complete. I keep getting no help, and no one I can talk to except their phone support which is 100% useless. It has now cost me at least $11K because of the delay from Regions Bank. I don’t know what to do as I will lose the sale of my home and have to start over. I’ll have to check if there is anything I can do legally.

Regions, Been with Regions a bit and so disappointed. No one to chat with except your at home workers who are brain dead. When I have 100+$ with you and you can’t review my account, pretty sad. All my info but they want a password which I have no clue so Step In Branch is the answer. You just don’t care and I will I use my account as a convience for bill pay. Just so uncaring or knowledgeable, Please!. I want to speak with someone who knows and trust I will not hold my breath for a response. I will take $ elsewhere and keep my checking account for bill pay. You are losing business but when the branch has no clue and your phones (home) have no clue Why would I want to keep $ with Regions?? Your reviews are horrible and how do customer service reps have no clue? I could not work like that just for customer service. Thanks! I bet I get no reply..Thanks…but will close my account except allow you to keep a bit so I can pay online with no fees.

I will never bank with Regions again after this….Can anyone point me in the direction of who I am supposed to contact about the fact that Regions has had my account locked for over a week and has not given me access to get any money to pay bills although I have been to the bank three times, in person, with my ID? I have bills that are getting late charges because they will not unlock my account. I am extremely frustrated and I cannot wait for them to release my money so I can move to another bank. This is absolutely ridiculous. I don’t even have money to eat or for gas to get back and forth to work….. How is this legal?