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Tires Plus, Getting too pricey. My car dealer is the same price! Tires Plus should be 20 percent less.! I love my tech Eric, and I have no issues with the service that is why I gave 5 stars being a prior service director for 40 years, you need to be priced lower than the dealers! Right now you are charging same price need to be 20% less after any coupons a synthetic oil change should not be more than $65.00 dollars bottom line.

Tires Plus, Just picked up van and I’m not happy. Sat waiting for 3 days for someone to call to let me know the vehicle was ready. I finally called. When I picked up the vehicle and went to pay my personal check was a problem. It was even declined. Never had that happen before. So I used my credit card and it was declined. Now the guy at the register was on the phone with someone this whole time. It was declined. Use your atm as a credit it might work. It did work. Are you guys serious? It was explained to me that the store was required to use a service to verify payments. If you have to you have to. This store has been a default for me when I need automotive help. I don’t want to use my ATM card. I will consider

Tires Plus, Beyond unsatisfactory. My car went in there with broken tie rods ends, control arm, cracked rim etc. So they basically said my front end needed replacing ok, that’s obviously my fault that’s why it was there in the first place, so they never told me that the tire on the broken rim was still good so that led to me trying to find a substitute for the oem rim because a oem and tire would cost more than just getting something temp or just getting aftermarket rims which I didn’t and wasted money on because if they would have told me I just needed the rim it would have been a different approach. Also there’s the communication. Very rarely did they reach out to me and when I called them part of the time the person answering had no idea what was going on and the manager wasn’t available. Then there’s the fact that numerous days in a row I was told it was going to be done and it wasn’t and this went on for 2 weeks. Then they ordered a part but the part didn’t come with bushing so that’s another 2 days. Mean while I’m trying to sell my other car and that’s based on the there done so every time they said they were done I told possible buyers they could come for my other car but I had to turn them away because had to keep it because they made false promises. Then thers the fact that the manager Jim yelled at my fiance on the phone and made her cry. Don’t be surprised if I take this further than just a complaint.

Tires Plus, I was very disappointed with the experience with Tires Plus in Jacksonville, Fl yesterday 11/07/24. I went in the store to purchase a set of tires for my car and get an alignment. I had an 11 am appointment and left the store about 2pm. The service technician who did the alignment caused my driver door to be damaged by the machine while on the rack. When I entered my car, the driver seat was damp and had a sweat odor. I took off the seat cover and replaced it. I was told that I would get a call from the claims department in a few days. I asked for the claims dept phone number and was told it was only sent my email and that I would have to wait. I am very disappointed and will never use Tires Plus again for any service.

Tires Plus, Waited 3 hours and 39 minutes to get my old tires put back on. I made an 8:00am appt for Sat Oct 5. I got there at 8am and the guy at the counter said it would 60-90 mins. I said I’d wait. At 8:39am the counter guys calls me and says I ordered the wrong tires and they’ll have to get them blackwood/clementon road supply or store. Note: I didnt order wrong tires, your site recommended the wrong tires. And did again when I checked again. He said maybe 45mins until tires get there and 60-90 mins to install once they do. Per that timeline, I agreed to wait. After 120 mins I go in store and ask counter guy how it’s going. Tires still haven’t arrived at the store. No call or update. My car is up in the air with no tires. I tell him to put my old tires back on, which take another 30 mins. So after 3 hours and 39 minutues of waiting, I have to drive back home on dangerous tires. And the invoice comments are laughable. It says “I ordered the wrong tires” and “I didn’t want to wait”. I’ll pay more somewhere else and get treated with respect.