Wheel Works corporate office information is useful when a customer needs help with an unresolved store complaint, repair, tire purchase, warranty, refund, disputed charge, vehicle-damage concern, accessibility issue, or other matter that a local Wheel Works location has not resolved.
Wheel Works is a California-focused tire and automotive-service brand operated by Bridgestone Retail Operations, LLC. It does not publish a separate standalone corporate headquarters in California. Corporate inquiries involving Wheel Works route through Bridgestone Retail Operations and Bridgestone Americas in Nashville, Tennessee.
Wheel Works Corporate Office and Contact Information
- Brand: Wheel Works
- Operating Company: Bridgestone Retail Operations, LLC
- Parent Company: Bridgestone Americas, Inc.
- Ultimate Parent Company: Bridgestone Corporation
- Wheel Works Corporate Office Address: 200 4th Avenue South, Nashville, TN 37201, USA
- Bridgestone Americas Corporate Phone Number: 1-615-937-1000
- Corporate Fax Number: 1-615-937-3621
- Wheel Works Customer Service: 1-800-349-5751
- Wheel Works Customer Service Hours: Monday through Friday, 8 a.m. to 10 p.m. Central Time; Saturday and Sunday, 8 a.m. to 6 p.m. Central Time
- Wheel Works Customer Retention: 1-800-33-WORKS, or 1-800-339-6757
- Bridgestone Retail-Location Comments: 1-800-367-3872
- Bridgestone Corporate Directory: 1-800-543-7522
- Wheel Works Careers: 1-877-734-9512
- Wheel Works Contact Form and Chat: Contact Wheel Works
- Wheel Works Store Locator: Find a Wheel Works Location
- Wheel Works Service Warranties: Service Warranty Information
- Wheel Works Tire Warranties: Tire Warranty Information
- Accessibility Assistance: ac***********@********ks.net
- Official Website: WheelWorks.net
- President of Bridgestone Retail Operations: Marko Ibrahim
Where Is Wheel Works Headquarters?
Wheel Works is operated by Bridgestone Retail Operations, LLC, which shares the Bridgestone Americas headquarters at:
Bridgestone Retail Operations, LLC
200 4th Avenue South
Nashville, TN 37201
United States
Bridgestone identifies this Nashville location as the administrative office for Bridgestone Americas, Bridgestone Americas Tire Operations, Bridgestone Retail Operations, and other subsidiaries and business groups.
What Is the Wheel Works Corporate Phone Number?
The parent-company headquarters number is:
This number is appropriate for corporate, business, supplier, or executive-office inquiries. It should not be described as a dedicated Wheel Works appointment, repair, warranty, refund, credit-card, Human Resources, or customer-service number.
For Wheel Works customer assistance, call 1-800-349-5751. The official contact page accepts questions and comments involving stores, products, and services.
Does Wheel Works Have a Separate California Headquarters?
Wheel Works does not currently publish a separate standalone California corporate headquarters. Its retail stores operate in California, while Bridgestone Retail Operations is headquartered in Nashville.
Do not mail a complaint to a random California Wheel Works location unless that location performed the service or Wheel Works specifically instructs the customer to use it.
Choose the Correct Wheel Works Support Route
- Current appointment or service: Contact the Wheel Works store directly.
- Question about a store, product, tire, or service: Call 1-800-349-5751 or use the official contact form.
- Repair was not completed correctly: Notify the store manager and ask for review under the applicable service-warranty terms.
- Nationwide limited-warranty concern: Contact the store manager or Customer Retention at 1-800-33-WORKS.
- Tire warranty or road-hazard certificate: Return to an authorized participating location with the tire, receipt, and warranty documents.
- Incorrect, duplicate, or unauthorized charge: Contact the store that processed the payment and retain the repair order and payment record.
- Refund request: Begin with the store manager, then contact Wheel Works customer service if the matter remains unresolved.
- Vehicle-damage concern: Notify the store manager promptly and document the vehicle before repairs or evidence are altered when safely possible.
- Wheel Works credit card: Use the customer-service number printed on the card or statement for account, payment, interest, or billing-dispute matters.
- Accessibility assistance: Call 1-800-349-5751 or email ac***********@********ks.net.
- Employment application: Use the official Wheel Works careers page or call 1-877-734-9512.
- Bridgestone retail-location escalation: Call 1-800-367-3872.
- Corporate directory: Call 1-800-543-7522 when an appropriate Bridgestone corporate department is needed.
What to Have Before Contacting Wheel Works
Gather the following information when it applies:
- Wheel Works store address and store number
- Date and approximate time of service
- Vehicle year, make, model, and mileage
- Service or tire product purchased
- Repair order, estimate, or invoice
- Services originally authorized
- Additional services recommended
- Photographs of the vehicle, tires, warning lights, or affected components
- Written inspection or diagnostic findings
- Name or role of the manager previously contacted
- Wheel Works customer-service case number
- A concise timeline and specific requested resolution
Share invoice, vehicle, payment, and claim details only through an official private channel.
Wheel Works Customer Service, Warranty and Complaint Help
Wheel Works Customer Service and Store Complaints
Wheel Works customer service can be reached at:
Published telephone-support hours are:
- Monday through Friday: 8 a.m. to 10 p.m. Central Time
- Saturday and Sunday: 8 a.m. to 6 p.m. Central Time
Customers can also use the Wheel Works contact form or live-chat option. The form allows the customer to select the category and nature of the inquiry.
Store-specific complaints should usually begin with the manager because that location has the repair order, technician notes, estimate, service authorization, parts information, payment record, appointment history, and vehicle inspection.
How to Escalate a Wheel Works Complaint
- Contact the store manager. Explain the service performed, date, vehicle, concern, and requested resolution.
- Ask for an inspection. Give the store an opportunity to examine the vehicle, tire, part, or service when appropriate.
- Review the documents. Compare the original estimate, authorized work, final repair order, inspection report, warranty, and payment receipt.
- Request a case number. Ask how the complaint is being documented and when a response should be expected.
- Contact Wheel Works customer service. Call 1-800-349-5751 or submit the official contact form.
- Use Customer Retention for a warranty concern. Call 1-800-33-WORKS.
- Escalate an unresolved retail complaint. Bridgestone publishes 1-800-367-3872 for comments involving its retail locations.
- Keep supporting records. Save photographs, estimates, diagnostic findings, repair records, towing receipts, rental expenses, case numbers, and written responses.
Wheel Works Service Warranty
Wheel Works states that most parts and services are covered for at least 12 months or 12,000 miles, whichever occurs first. Some products and services have different warranty periods, conditions, or exclusions.
The official service-warranty information also describes:
- A nationwide limited warranty for qualifying services
- A Fixed Right Guarantee under which improperly performed qualifying service may be re-performed during the applicable warranty period
- An On Time Guarantee that can provide a limited future-service discount when a vehicle is not ready at the promised time, subject to the published conditions
Warranty coverage depends on the service, part, mileage, date, vehicle use, prior repairs, documentation, and written terms supplied with the transaction.
Contact the store manager or Customer Retention at 1-800-33-WORKS for questions involving the nationwide limited warranty.
Tire Warranty and Road-Hazard Complaints
A tire warranty or adjustment normally requires an inspection by an authorized Bridgestone, Firestone, or associated-brand retailer. Bring:
- The affected tire
- Original purchase invoice
- Warranty or road-hazard certificate
- Vehicle mileage
- Tire mileage
- Rotation, alignment, balancing, and maintenance records
- Photographs of the tire condition
Road-hazard protection, manufacturer warranties, treadwear warranties, service warranties, and satisfaction guarantees are separate forms of coverage. Eligibility depends on the written terms that apply to the tire and transaction.
Repair, Estimate and Authorization Complaints
Before authorizing automotive work, review:
- The customer complaint or requested service
- Diagnostic or inspection findings
- Parts and labor charges
- Taxes, disposal charges, shop supplies, and other fees
- Additional services being recommended
- Estimated completion time
- Applicable warranty
If the final invoice includes work or charges that were not expected, ask the manager to identify when and how the additional service was authorized.
When a repair does not correct the original symptom, return to the location promptly and explain what remains unresolved. Keep the original estimate, repair order, payment receipt, and any later diagnostic report.
Vehicle-Damage Complaints
Report alleged vehicle damage to the Wheel Works store as soon as it is discovered. When safely possible:
- Photograph the vehicle and affected components.
- Record the mileage and time the concern was noticed.
- Save warning-light, leak, or diagnostic information.
- Ask the manager to document the complaint.
- Request instructions for inspection or claim review.
- Keep towing, rental, diagnostic, and repair records.
Do not assume the cause solely because a problem appeared after service. An independent written inspection may be useful when the cause is disputed.
If the vehicle has a severe fluid leak, brake problem, steering concern, loose wheel, warning light, smoke, overheating, or another potentially unsafe condition, stop driving when it is safe and obtain appropriate professional or roadside assistance.
Refund and Billing Complaints
For a disputed charge, duplicate payment, warranty fee, declined refund, or promised credit:
- Review the estimate and final invoice.
- Identify whether the payment is pending or fully posted.
- Ask the store manager to explain each disputed charge.
- Keep written confirmation of any promised refund or adjustment.
- Record the amount, approval date, payment method, and expected processing time.
- Contact Wheel Works customer service when the store does not resolve the matter.
A bank or credit-card issuer may require additional processing time after a merchant submits a refund.
About Wheel Works, Ownership and Leadership
Wheel Works is a California tire and automotive-service chain with more than 30 years of tire-service experience. Its stores provide tires, vehicle maintenance, and automotive repairs.
Wheel Works Services
Services can include:
- Tire sales and installation
- Tire rotation, repair, and balancing
- Wheel alignment
- Oil and filter changes
- Brake inspection and repair
- Batteries
- Engine services
- Steering and suspension repairs
- Heating and air-conditioning service
- Radiator and cooling-system service
- Tire-pressure monitoring-system service
- Scheduled maintenance
- Electric and hybrid vehicle services
- Vehicle inspections
- Wiper-blade replacement
Available services, prices, hours, equipment, and appointment times vary by location and vehicle.
Who Owns Wheel Works?
Wheel Works is operated by Bridgestone Retail Operations, LLC, a subsidiary of Bridgestone Americas, Inc. Bridgestone Americas is part of Bridgestone Corporation.
Bridgestone Retail Operations operates a company-owned network of more than 2,200 tire and automotive-service centers in the United States under brands that include Wheel Works, Firestone Complete Auto Care, Tires Plus, and Hibdon Tires Plus.
Who Leads Bridgestone Retail Operations?
Marko Ibrahim is President of Bridgestone Retail Operations. Wheel Works does not publish a separate brand CEO on its customer-facing website.
Are Wheel Works Stores Franchised?
Bridgestone describes its retail operations as a company-owned network. Local Wheel Works stores operate as part of Bridgestone Retail Operations rather than as unrelated independent Wheel Works franchise businesses.
Wheel Works Competitors and Related Corporate Offices
Wheel Works competes with tire retailers, automotive-service chains, regional repair companies, dealership service departments, warehouse clubs, online tire retailers, and independent garages.
Bridgestone parent and related brand pages include:
- Bridgestone Corporate Office — parent-company information
- Firestone Complete Auto Care Corporate Office — related Bridgestone retail brand
- Tires Plus Corporate Office — related Bridgestone retail brand
Competitor corporate-office pages include:
- Goodyear Corporate Office
- Discount Tire Corporate Office
- NTB Corporate Office
- Mavis Tire Corporate Office
- Mr. Tire Corporate Office
- Les Schwab Tire Centers Corporate Office
Local independent garages and California tire dealers may be Wheel Works’ closest competitors in individual communities.
Wheel Works Reviews and Complaints on CorporateOfficeHeadquarters.com
Five Wheel Works reader reviews are currently visible on this CorporateOfficeHeadquarters.com page. Three carry one-star ratings, and two carry three-star ratings. The reviews were posted between December 13, 2022, and January 5, 2025.
Issues described in the visible reviews include:
- An alleged unresolved suspension-noise complaint after substantial repair work
- Disputed repair, tire, alignment, warranty, and additional-service charges
- Concerns about whether recommended work was necessary or properly authorized
- Dissatisfaction with store-level communication and employee interactions
- Appointment delays and difficulty receiving service at the expected time
- Requests for refunds or management follow-up
These reviews describe individual reader experiences and allegations involving specific California stores. CorporateOfficeHeadquarters.com has not reviewed the vehicles, estimates, repair orders, payment records, inspections, diagnostic findings, store surveillance, employee statements, warranty files, or final outcomes.
The reviews should not be interpreted as proof that every Wheel Works location or employee provides the same experience.
A useful Wheel Works review should include:
- Store city and state
- Approximate service date
- Vehicle type
- Service or tire product purchased
- General issue experienced
- Whether the store manager inspected the concern
- Customer-service or warranty route used
- Response received
- Whether the concern was resolved
Do not include employee names, invoice numbers, VINs, license plates, home addresses, payment information, registration documents, certificates, or private correspondence.
Frequently Asked Questions About Wheel Works Corporate Office
Where is Wheel Works corporate headquarters?
Wheel Works is operated by Bridgestone Retail Operations, LLC, which is headquartered with Bridgestone Americas at 200 4th Avenue South, Nashville, TN 37201.
What is the Wheel Works corporate phone number?
The Bridgestone Americas corporate switchboard is 1-615-937-1000.
What is the Wheel Works customer-service number?
Call 1-800-349-5751 for questions or comments involving Wheel Works stores, products, and services.
What is the Wheel Works Customer Retention number?
Call 1-800-33-WORKS, or 1-800-339-6757, for completed-service or nationwide limited-warranty concerns.
How do I complain about a Wheel Works location?
Contact the store manager first, then call Wheel Works customer service or submit the official contact form. Use Bridgestone’s retail-comment number at 1-800-367-3872 when further escalation is needed.
How do I request a Wheel Works refund?
Begin with the store that processed the payment. Ask the manager to review the estimate, invoice, authorization, and requested refund. Contact Wheel Works customer service if the matter remains unresolved.
What is the Wheel Works service warranty?
Wheel Works states that most parts and services include at least a 12-month or 12,000-mile limited warranty, whichever occurs first. Different products and services may have different terms.
How do I report vehicle damage after Wheel Works service?
Notify the store manager promptly, preserve photographs and repair records, and follow the store’s inspection or claim-review instructions. Contact customer service if further help is needed.
Who owns Wheel Works?
Wheel Works is operated by Bridgestone Retail Operations, LLC, a subsidiary of Bridgestone Americas and part of Bridgestone Corporation.
Is Wheel Works the same company as Firestone Complete Auto Care?
Wheel Works and Firestone Complete Auto Care are separate retail brands operated by Bridgestone Retail Operations. They are related brands, not independent competitors.
Does Wheel Works have a separate California headquarters?
Wheel Works does not currently publish a separate standalone California headquarters. Corporate functions route through Bridgestone Retail Operations in Nashville.
How do I apply for a Wheel Works job?
Use the official Wheel Works careers page or call 1-877-734-9512.
Official and Related Wheel Works Resources
- Official Wheel Works Website
- Wheel Works Contact, Customer Service, and Chat
- Wheel Works Store Locator
- About Wheel Works
- Wheel Works Automotive Services
- Wheel Works Service Warranty
- Wheel Works Tire Warranty
- Wheel Works Careers
- Wheel Works Accessibility Information
- Bridgestone Americas Corporate Contacts
- Bridgestone Retail Operations Information
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides researched corporate addresses, telephone numbers, official support routes, company information, and a public forum for customer reviews. This page distinguishes Wheel Works customer service and local stores from Customer Retention, Bridgestone Retail Operations, Bridgestone corporate contacts, careers, warranties, and credit-card support.
Disclaimer
CorporateOfficeHeadquarters.com is an independent website and is not affiliated with Wheel Works, Bridgestone Retail Operations, Bridgestone Americas, Bridgestone Corporation, Firestone Complete Auto Care, Tires Plus, any store, employee, technician, parts supplier, insurer, or customer-service representative. This page is provided for informational, review, complaint, and feedback purposes.
CorporateOfficeHeadquarters.com cannot inspect vehicles, diagnose repairs, access appointments, repair orders, invoices, payment records, warranty files, store surveillance, employee files, credit-card accounts, refunds, insurance claims, or private customer-service cases.
This page does not provide legal, mechanical, warranty, insurance, employment, or safety advice. Obtain appropriate professional assistance when a vehicle condition may be unsafe or requires diagnosis.
Page Update Note
This page was reviewed and updated on August 25, 2026. Corporate addresses, telephone numbers, store operators, leadership, services, prices, warranty terms, hours, and complaint procedures can change. Confirm time-sensitive information through the official Wheel Works and Bridgestone websites.
