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Tower Loan Corporate Office, Headquarters Address & Complaints 

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Use this page to find Tower Loan corporate office and headquarters information, including the Flowood, Mississippi home office address, main office phone number, official complaint routes, credit-reporting dispute address, regulatory resources, reviews, and related corporate information. Tower Loan is a consumer finance company offering personal loans, installment loans, online loans, auto-secured loans, home improvement loans, vacation loans, debt consolidation loans, and related branch-based lending services.

Tower Loan Corporate Office and Headquarters Contact Information

  • Company / Brand: Tower Loan
  • Legal Entity References: Tower Loan of Mississippi, LLC / First Tower Loan, LLC / related Tower Loan entities
  • Tower Loan Home Office Address: 406 Liberty Park Ct., Flowood, MS 39232, USA
  • Tower Loan Mailing Address: P.O. Box 320001, Flowood, MS 39232, USA
  • Tower Loan Corporate / Home Office Phone Number: 1-601-992-0153
  • Official Website: TowerLoan.com
  • Tower Loan Customer Service Page: Tower Loan Customer Service
  • Tower Loan Branch Locations: Find a Tower Loan Branch
  • Tower Loan Online Application: Apply Online
  • Tower Loan Careers: Tower Loan Careers
  • Tower Loan Privacy Policy: Privacy Policy

Important: The Tower Loan home office phone number should not be treated as a guaranteed complaint-resolution line. For account questions, payment problems, loan documents, credit-reporting disputes, collection concerns, branch complaints, or payment arrangements, start with the branch handling your account and follow Tower Loan’s official escalation process.

Tower Loan corporate office headquarters in Flowood Mississippi
Tower Loan corporate office headquarters address, home office phone number, complaint routes, and review information

Tower Loan Headquarters and Flowood Home Office

Tower Loan is based in Flowood, Mississippi, near Jackson. Public company records and app/business listings identify the Tower Loan home office at 406 Liberty Park Ct., Flowood, MS 39232. Tower’s official customer-service and privacy materials also use P.O. Box 320001, Flowood, MS 39232 for certain written notices and dispute correspondence.

This information is useful for readers searching for Tower Loan corporate office, Tower Loan headquarters, Tower Loan Flowood MS, Tower Loan home office, Tower Loan corporate office phone number, Tower Loan main office phone number, or Tower Loan headquarters phone number.

Consumer Finance and Branch-Level Account Note

Tower Loan is a consumer finance company, so many customer issues involve a specific branch, loan account, payment schedule, credit report, collection notice, payoff request, or payment arrangement. A complaint about one loan or branch should include the branch name, account number, dates, payment records, correspondence, and the specific resolution requested.

Because loans and credit reporting involve sensitive financial information, avoid sharing Social Security numbers, full account numbers, bank login information, or complete card numbers through unofficial websites, social media comments, or unverified phone numbers.

Choose the Correct Tower Loan Support Route

For most account concerns, Tower Loan says issues should begin with the local branch and Branch Manager. If the issue is not resolved, the company’s customer-service page directs customers to the Area Supervisor and provides a written Compliance Department route.

For payment questions, use the branch handling your account, the official online payment route, or Tower Loan’s published payment options. For mobile app account deletion or app-access issues, use Tower Loan’s mobile app support instructions. For job applications, use the Tower Loan careers page.

What to Have Before Contacting Tower Loan Corporate Office

Before contacting Tower Loan corporate office, a branch, the Compliance Department, or a regulatory agency, gather:

  • Your Tower Loan branch name and branch location
  • Your account number or partial account reference
  • Loan documents, payment history, receipts, and payoff information
  • Copies of letters, emails, call logs, notices, or court documents
  • Credit-reporting details if the issue involves a credit bureau dispute
  • A short timeline and the resolution you are requesting

How to Escalate a Tower Loan Complaint

Start with the Tower Loan branch that handles your account. Ask for the Branch Manager and explain the issue clearly. If the problem is not resolved, Tower Loan’s official customer-service guidance says to escalate the issue to the Area Supervisor.

For written complaints, Tower Loan lists this mailing route for customer service issues:

  • Tower Loan
  • P.O. Box 320001
  • Flowood, MS 39232
  • Attn: Compliance Department

Keep copies of everything you send. If the complaint involves payment arrangements, loan documents, collections, credit reporting, garnishment, hardship assistance, or payoff terms, send only copies of documents and avoid mailing original records unless specifically required.

Credit Reporting Disputes and Privacy Requests

If your complaint involves credit reporting, Tower Loan’s customer-service page provides a separate credit-reporting dispute route:

  • Tower Loan
  • P.O. Box 320001
  • Flowood, MS 39232
  • Attn: Credit Reporting Disputes

Include your name, address, account information, the specific credit-reporting item you dispute, and copies of supporting documents. You may also dispute credit-reporting errors directly with the credit reporting agencies.

For privacy opt-out notices involving nonpublic personal information, Tower Loan’s privacy policy also directs written notices to Tower Loan, P.O. Box 320001, Flowood, MS 39232-0001.

Regulatory Complaint Options for Tower Loan Customers

Because Tower Loan provides consumer lending services, some unresolved issues may involve financial regulators. If you have already tried to resolve the issue with Tower Loan and still need help, you may consider an official complaint route.

The Consumer Financial Protection Bureau accepts complaints about personal loans, installment loans, title loans, credit reports, debt collection, vehicle loans, and other financial products. Mississippi’s Department of Banking and Consumer Finance also provides a consumer complaint process. Customers in other states may have a state banking, consumer finance, or attorney general complaint office depending on where the loan was originated.

Common Reasons Customers Contact Tower Loan Corporate Office

Customers search for Tower Loan corporate office, Tower Loan headquarters, Tower Loan corporate office telephone number USA, Tower Loan Flowood MS, Tower Loan main office phone number, Tower Loan home office, Tower Loan corporate office phone number, Tower Loans corporate office, or Tower Loan Flowood MS phone number for issues such as:

  • Payment arrangements, hardship requests, or payoff questions
  • Difficulty reaching a branch or manager
  • Loan document requests or account record questions
  • Credit-reporting disputes or inaccurate account information
  • Debt collection, lawsuit, wage garnishment, or bankruptcy-related concerns
  • Branch service complaints or manager conduct concerns
  • Online payment, mobile app, or statement access problems
  • Privacy, opt-out, compliance, or regulatory questions

Scam and Fake Tower Loan Support Number Warning

Be careful when searching online for a Tower Loan corporate phone number, Tower Loan complaint line, Tower Loan HR number, payoff number, or loan-support number. Financial companies are frequent targets for phishing, fake payment portals, debt-settlement scams, and impersonation calls.

Use TowerLoan.com, official branch pages, official statements, mailed notices, and verified payment portals before sharing account, bank, card, or identity information. Do not provide passwords, full Social Security numbers, one-time codes, full card numbers, bank login credentials, or remote computer access to anyone who contacts you unexpectedly.

Tower Loan Reviews and Complaints

Current CorporateOfficeHeadquarters.com reader comments include individual complaints about difficulty getting responses from corporate or branch contacts, payment arrangement concerns, loan-document requests, bankruptcy or garnishment concerns, alleged manager conduct issues, and difficulty finding a working complaint route.

These reviews reflect individual customer experiences and should not be treated as universal facts about every Tower Loan branch, employee, manager, Area Supervisor, collection matter, or corporate response. If you have contacted Tower Loan corporate office, a branch, the Compliance Department, a credit bureau, the CFPB, or a state regulator about a Tower Loan issue, you can share your experience below.

About Tower Loan

Tower Loan is a privately held consumer finance company with roots dating back to 1936. The company offers branch-based and online lending products, including personal loans, installment loans, online loans, auto-secured loans, home improvement loans, vacation loans, emergency loans, debt consolidation loans, and check-by-mail offers.

Tower Loan says it has more than 260 locations across multiple states, including Louisiana, Mississippi, Missouri, Illinois, Texas, Alabama, Florida, and Tennessee. Because many loan issues are branch-specific, customers should include the exact branch and account details when requesting help or filing a complaint.

Competitors and Related Corporate Office Pages

Tower Loan competes with consumer finance companies, personal loan providers, installment lenders, banks, credit unions, and alternative financial-services companies. Customers comparing corporate office contacts and complaint routes may also want to review Advance America Corporate Office, World Finance Corporate Office, Acceptance Now Corporate Office, Citizens Bank Corporate Office, and RushCard Corporate Office.

Related Resources

Frequently Asked Questions About Tower Loan Corporate Office

Where is Tower Loan corporate office located?

Tower Loan’s home office is listed at 406 Liberty Park Ct., Flowood, MS 39232. Tower’s official customer-service and privacy materials also use P.O. Box 320001, Flowood, MS 39232 for certain written notices.

What is the Tower Loan corporate office phone number?

The Tower Loan corporate / home office phone number commonly listed for the company is 1-601-992-0153. This should not be treated as a guaranteed complaint-resolution line.

How do I complain about Tower Loan?

Start with the branch handling your account and ask for the Branch Manager. If unresolved, Tower Loan’s customer-service guidance directs customers to the Area Supervisor and provides a written Compliance Department route at P.O. Box 320001, Flowood, MS 39232.

Where do I send a Tower Loan credit-reporting dispute?

Tower Loan lists credit-reporting dispute correspondence to Tower Loan, P.O. Box 320001, Flowood, MS 39232, Attn: Credit Reporting Disputes.

Can I file a regulatory complaint about Tower Loan?

If you have already tried to resolve the issue with Tower Loan, you may consider filing a complaint with the CFPB for eligible financial-product issues or with the appropriate state consumer finance regulator.

Is CorporateOfficeHeadquarters.com affiliated with Tower Loan?

No. CorporateOfficeHeadquarters.com is not affiliated with Tower Loan, Tower Loan of Mississippi, LLC, First Tower Loan, LLC, First Tower Finance Company LLC, or any Tower Loan branch.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.

Page Update Note

This page was updated on June 30, 2026 to include Tower Loan’s Flowood home office address, corporate phone number guidance, official Compliance Department route, credit-reporting dispute address, privacy opt-out address, regulatory complaint resources, QueryHunter corporate-office terms, current visible COH review themes, and revised complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Tower Loan, Tower Loan of Mississippi, LLC, First Tower Loan, LLC, First Tower Finance Company LLC, or any Tower Loan branch. This page is for informational, review, and complaint purposes only. It is not legal, financial, credit, debt-settlement, or regulatory advice. For loan payments, credit disputes, collections, privacy rights, app access, branch issues, legal notices, or account-specific questions, verify current information directly with Tower Loan or the appropriate official regulator.

Share Your Experience

If you have contacted Tower Loan corporate office, a local branch, the Compliance Department, a credit bureau, the CFPB, or a state regulator about a Tower Loan complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.

Tower Loan Frustrating Cusatomer Service

January 2, 2025

Tower Loan, Can not get any people from your Pat Booker office or Corporate Office to answer me about my situation. On 7, 12 and 21 December 2024 I sent letters to Tower Loan Corporate Office and 8210 Pat Booker office asking for help to give me loan documents so I can pass them on to Freedom Debt Relief or set up some kind of payment system to where I can pay off my debt I owe, Still have not received any reply from either place. I asked for a reduction eliminating finance charges because of my hardship. I could pay for 6 months or pay off my loan in three months. I could pay you by setting up direct deposit or monthly by Money order or give me the loan documents and I will have Freedom Debt pay you. I do not know what is going on but I am getting very upset about the whole thing. Please reply.

L J N

Tower Loan Disappointing Customer service

August 27, 2024

Tower Loan, One Star Is Generous! My Husband And I Were Struggling 9 1/2 Years Ago So We Decided To Make Tower Loan Our Go To For Help .Big Mistake…Huge!!!!! At The Time We Thought Ok This Is Good…This Helps. After A While We Decided To File Bankruptcy Because My Husband Was Laid Off And I Was Pregnant. Now Fast Forward To Today…I Am The Sole Provider Of A Household Of 6 People…3 Kids, 1 Mother In Law And My Husband And I. Tower Loan Has Decided To Sue Me And My Husband After 9 1/2 Years And Garnish My Already Low Paycheck By Taking 25% Of It!!!! 9 1/2 Years!!!!!! Really???? You Could’nt Have Sent Something To Me In The Mail Or Call Me As My Number Has Been The Same For Over 17 Years Saying We Still Owed This After Filing Bankruptcy???

A

Unprofessional Manger at Tower Loan

December 13, 2022

Aug.8, 2023, a manager at the Shreveport La. Jewell Street location the manager drove out to my house and went on the north side and left a note on the garage or ,not the front door. I called to make arrangements after reading the notes, she told me she was not waiting until the 18th of the month. She threatened that she would file a lawsuit with Rogers and she will include my wife’s name and file a lean against that big old pretty house you live in and she would destroy my wife’s credit as well, and she was doing it right now. I asked her why lto eave a letter asking me to make arrangements, if she was going to talk to me like I was a dog with a tail. I want a “WRITTEN APOLOGY “, and I hope she gets some coaching and counseling how to talk to customers or maybe this is how the company operates. I should have recorded the conversation , after looking for a customer complaint phone line , there was nothing listed or a working phone number.

E R

Tower Loan Customer Service

December 13, 2022

Hello I was trying to see if I can make payment arrangements.

N
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