Reach Tropical Smoothie Corporate Office Headquarters 

Tropical Smoothie, Bugs in my smoothie. There were gnats all throughout my smoothie! who do I speak with this for a credit. This was a Sunshine Smoothie, so no that is not the seeds of the berries used.

Tropical Smoothie, Can’t create an account! I am countiously purchasing purchasing smoothies but I am unable to earn any kind of rewards due to the fact that your system will not let me activate an account. How can I resolve this issue so that I can respectfully earn my rewards ? A good example of your system not properly functioning is below where it ask if you want to upload photos yet it won’t open the browser to allow the photos to upload. I wanted to send photos of my last several receipts.

Tropical Smoothie, Ordered through the app and never received items. I placed an order through the app on 2/3. I never received my items. Tropical Smoothie delivers through Doordash. I contacted Doordash by phone. They said that Tropical Smoothie had to reimburse me because it was ordered through their app. I called my local Tropical Smoothie store. They said Doordash was to blame and to call Doordash back. I called Doordash again and they said to call the corporate office for Tropical Smoothie. I called the corporate office and logged a complaint. I was told that I would be contacted and reimbursed within 24 hours. I have heard nothing from the corporate office and have not been reimbursed. I spent 90 minutes on this during a work day and still have seen nothing resolved.

Tropical Smoothie, Operational Failure. I ordered from Door Dash and then got a text saying my order was picked up and when the Dasher got there, they said they didn’t have my order. This isn’t the first time I have had an issue there; they are completely incompetent.

Tropical Smoothie, Arlington location serves spoiled product/ Bad customer service. Unfortunately, there is no selection for 0 stars because 1 is being generous. I was served my salad with soggy, badly wilted, and spoiled spinach. You all hide the taste of spoiled items behind the taste of peanut butter or the fruit that has not gone bad yet. It was not even edible, and images will be reported to the health department will be notified. Also, while ordering, the individual taking my order treated me as if I was an inconvenience for coming into the empty establishment and only care about the fast food that was given to them placed all on the counter within the workspace. At some point there has to be a standard and “Tropical Smoothie” is just another common noun that has none.