Reach Tropical Smoothie Corporate Office Headquarters 

Tropical SMoothie, Location 501 North Orlando Ave, Winter Park FL. The worst customer service I ever experience, I order my items on the DoorDash App. The young man gives my order to someone else mistakenly, the customer left and drove away, once the customer realize it was the wrong order he brought the food back. They then decide to take it and re-bagged it and give it to me. I statement I don’t want that, and I would like my money back, they said we don’t know how to do that, I said I will be calling corporate and the young lady told me it’s no corporate for this location. Please retrain your staff, and you just lost a long time customer.

Tropical Smoothie, Can’t create an account! I am countiously purchasing purchasing smoothies but I am unable to earn any kind of rewards due to the fact that your system will not let me activate an account. How can I resolve this issue so that I can respectfully earn my rewards ? A good example of your system not properly functioning is below where it ask if you want to upload photos yet it won’t open the browser to allow the photos to upload. I wanted to send photos of my last several receipts.

Tropical Smoothie, Ordered through the app and never received items. I placed an order through the app on 2/3. I never received my items. Tropical Smoothie delivers through Doordash. I contacted Doordash by phone. They said that Tropical Smoothie had to reimburse me because it was ordered through their app. I called my local Tropical Smoothie store. They said Doordash was to blame and to call Doordash back. I called Doordash again and they said to call the corporate office for Tropical Smoothie. I called the corporate office and logged a complaint. I was told that I would be contacted and reimbursed within 24 hours. I have heard nothing from the corporate office and have not been reimbursed. I spent 90 minutes on this during a work day and still have seen nothing resolved.

Tropical Smoothie, Operational Failure. I ordered from Door Dash and then got a text saying my order was picked up and when the Dasher got there, they said they didn’t have my order. This isn’t the first time I have had an issue there; they are completely incompetent.

Tropical Smoothie, Bugs in my smoothie. There were gnats all throughout my smoothie! who do I speak with this for a credit. This was a Sunshine Smoothie, so no that is not the seeds of the berries used.