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Walgreens is over rated, everyone has chosen to use Walgreens as their pharmacy the employees are overwhelmed with customers that they can not keep up with the supply nor demand. Employees tell you a few hours to pick up, make it days later. The system is not contacting all the time it is very inconsistent, Employees do not call if their are issues with your meds they wait till you get to the pharmacy to tell your insurance will not cover it, they don’t know why, it is truly not in order. I do feel for the employees but their needs to come a time to say we can only take on so many customers not 300 and tell me it can be 3 bours and I am still waiting for prescription’s and it has been 6 hours and still waiting. This is not the first time this is over 7 times. We need to come up with something better than this , when someone has surgery in the morning and needs prescriptions for discomfort, prevent infection and reduce spasms and you cant get anything due to your too busy that is sad and neglect to your customers. This is not for me this is for family I am waiting continuously for a let down. I have been on the phone 3 times today in the past 6 hours. We don’t need pictures for proof just pull up clients and view when the prescriptions were put in and how long it took to fill. We can’t say someone needs medicine for a reason and not be able to provide the help. Sad!

Walgreens, Formal complaint. Dear Walgreens Corporate Office, I am writing to formally lodge a complaint against Walgreens Store 4217 located at 4029 S Suncoast Blvd, Homosassa, FL 34446. I recently moved to this area from Tampa, where my family and I had been utilizing Walgreens pharmacy services in Northdale for 20 years without any issues. During our time in Northdale, we consistently experienced professionalism, courtesy, and efficient service from your employees. Unfortunately, since relocating to Homosassa, obtaining our medication from Walgreens Store 4217 has become an extremely frustrating experience. My daughter, who has numerous medical conditions requiring various medications, has faced significant challenges due to the inefficiencies at this store. As her medications change frequently based on her health requirements, we depend on prompt and reliable service from our local pharmacy. Here are some of the issues we have encountered at Walgreens Store 4217: I have been placed on hold for over 45 minutes just to speak to a pharmacist. On one occasion, I drove to the store while still on hold, only to find no one attending the phones in the pharmacy. I have waited more than 45 minutes in the drive-through, only to be asked to drive around again because the prescription was not ready. The level of professionalism and empathy from the staff has been severely lacking. The inconsistent and inaccurate information provided by the pharmacy staff has caused significant stress and inconvenience. For example, my daughter takes medication for an addiction. Without it, she is at risk of seizures and elevated blood pressure. On several occasions, we have been provided with conflicting information, being told the prescription was never called in by one staff member, and that it would take two days to get filled by another.

The failures in accountability and professionalism are alarming, and it is deeply concerning to hear others express their dissatisfaction with this pharmacy as well. As a loyal Walgreens customer, I urge you to investigate and address these issues at Store 4217. Many individuals rely on timely prescriptions, and their health and well-being should not be jeopardized by the incompetence at this store. Thank you for your attention to this matter. I hope that measures will be put in place to ensure this store upholds the standards expected of the Walgreens brand. Sincerely.

Walgreens, I got a message from the pharmacy that one of my prescriptions was out of stock. Which one???? I go sign up on the website and still can’t get info. Have to fill out this long form. The last time I called the store pharm, was on phone for over an hour. Just make it easy for yourself and us to just put which RX it is so I can deal with it. I have numerous complaints. My pharmacy is temporarily closed and I had to go to another Walgreens. Never notified of store closure,on my text, but kept getting texts that my RX was ready for refill. The other Walgreens is a bit better, but got a notice that one out of 2 RX are not available. I had been on phone for over an hour the last time I had to call them, so decided to use the website. Signed in to find out which RX it was, and It didn’t tell me. Filled out this long inquiry, but it wouldn’t let me put in store I selected. The Form Doesn’t Work.

Walgreens, I have been to Walgreens twice on main street in Haverhill, MA. There are two girls at the pharmacy counter that are rude. One let a friend move in front of me when I was waiting in line then chatted with while I waited. The second I got the another that was out and out rude and was being disrespectful to me and the pharmacist did Nothing. He said he was her boss. Her name was Makayla. She should be fired. I will never shop at that store or pharmacy again. The friend that was with me is changing pharmacies.

Walgreens, My doctor called in a Rx for me early Wednesday afternoon. When a doc calls in a Rx from I expect to pick it up later that same day. It wasn’t ready on that afternoon, wasn’t ready all day Thursday, and I finally got it Friday after 12pm. I asked what happened and was given the excuse that another store had closed and transferred all the rxs over to them. Not My Problem!! I should have started that Rx on Thursday morning. Maybe this is why you’re losing business. What do you have to say about this? And what are you going to do to make it up to me?