How To Contact Walgreens Corporate Office Headquarters HQ
Walgreens Corporate Address:
200 Wilmot Road
Deerfield, Illinois 60015 USA
Corporate Phone Number: 1-847-914-2500
Corporate Fax Number: 1-847-914-2804
Corporate Email: info@walgreens.com
Stock Symbol: WAG
Customer Service Phone Number: 1-877-250-5823
Official Walgreens Website: Walgreen Co
Walgreens is famous for its drugstores. They offer pharmacy products, health and wellness products, groceries, candy, and general merchandise. Walgreens is the premier drugstore chain in the US.
Their Customer Support Phone Number is 1-877-250-5823. The company does encourage users to use its technical support system and help forums on its website.
Walgreens’s competitors and alternatives include CVS Stores, Publix, Kroger, Walmart, and Target.
CorporateOfficeHeadquarters.com is not associated with Walgreens. This Website is for informational and review purposes only.
Good evening, I am a long time consumer of your Walgreens store located on 2104 E NC Highway 54 in Durham NC 27713. I just want to share with you my experience tonight 12/14/20 with the the most disgusting display of customer service that I had ever received. Tonight I went to pick up my prescription when I arrived there was a line so just like all the other customers I waited patiently in line for 15-20mins I was the very last car in line and as I approached the window the pharmacist by the name of Jamaal closed the shade down and refused to service me as I tried to understand why I couldn’t get serviced Jamaal completely ignored me and walked away shaking his head as if he was tell me no for services. I am livid with how Jamaal treated me and as I mentioned earlier I have been using Walgreens for years for my medical needs and I have never encountered such disrespectful behavior. I work for Duke university hospital so I understand the demands and frustration that comes with along with customer service but I also understand the importance of not delaying patient care. Jamaal has now delayed my care by not providing me with the necessary medical prescription as recommended by my doctor. This is completely unacceptable. I would truly appreciated if someone could look into my concerns and follow up with me.
Thanks in advance,
A. Martin
I called Walgreens on W little York Houston, Texas and waS ON HOLD TO speak with pharmacy and was on hold for 10 minutes and than IT WENT Dead. I went to pharmacy the next monrning and they are suppose to open at 9:30 am. The girl came in at 9:30 am and open up at 9:40 am. Guess they open at 9:30 for themselves and 9:40 am for customers.
Husband went to Walgreens at US Hwy. 441, Tavares, FL 32778 to pickup a prescription. He went thru the drive thru, & the clerk tried to give him someone's prescription. He then went inside & told the clerk who was rude to him and explained & gave him the correct spelling of his name. You are always suppose to give your dob for confirmation which he didn't ask for it. He stated that it was to early to be filled. Prescription originally filled 1-4-18 so pickup today was the 5th, which is after the 30 day period. There is something going on at this Walgreen's which needs apparently oversight. You are not the only game in town & there are other companies that fills prescriptions without that Ignormas and his attitude. The RFN# was 0464-8418-7267-1802-0503. I know in Florida Publix fills any script without that type of behavior. I will have to start there, will use up my Rewards & use them or CVS, Winn-Dixie, etc. get the idea. Another Walgreens tried to give my sister a prescription for our mother, the wrong medicine which whould have killed her!!!
When redeeming points, why don't we earn points on the total amount of sales that your corporation is receiving credit for on your income statement? That is, assuming you are carrying the unused points on your balance sheet as an unearned income liability per FASB guidelines?
Please consider my next two points which address other parts of your policy which should be amended to better provide support to your customers:
1. Why are we only awarded 100 points per 30 day and 300 points per 90 day prescription? Prescription costs vary from under $10 to hundreds of $$; so, why don't you award points on subscriptions on a consistent basis with every day purchases?
2. Why are we only allowed to spend $50 of our points on a single transaction? We belong to multiple other awards programs which do not limit how much benefit we receive per transaction. We've spent our money at your stores; so, why can't we spend as many of our accumulated points as we want on a single transaction?
Not following any of these principles as presented is a blatant 'act of bad faith' which does not foster a positive ongoing relationship with your customer base.
When redeeming points, why don't we earn points on the total amount of sales that your corporation is receiving credit for on your income statement? That is, assuming you are carrying the unused points on your balance sheet as an unearned income liability per FASB guidelines?
Please consider my next two points which address other parts of your policy which should be amended to better provide support to your customers:
1. Why are we only awarded 100 points per 30 day and 300 points per 90 day prescription? Prescription costs vary from under $10 to hundreds of $$; so, why don't you award points on subscriptions on a consistent basis with every day purchases?
2. Why are we only allowed to spend $50 of our points on a single transaction? We belong to multiple other awards programs which do not limit how much benefit we receive per transaction. We've spent our money at your stores; so, why can't we spend as many of our accumulated points as we want on a single transaction?
Not following any of these principles as presented is a blatant 'act of bad faith' which does not foster a positive ongoing relationship with your customer base.
I am a 100 percent disabled veteran. I went to my local Walgreens in Coweta Oklahoma to buy syringes and smaller needles for injections I have to give myself. We are a rural town where the farm and feed stores carry and sell syringes and needles. My complaint is this I told the pharmacist that express scripts was charging me 26 dollars for 6 syringes and needle combinations and I needed to purchase several. First she wanted to see the prescription btl, I told her I don't carry around my prescription btls around, I told her she could verify my prescription by contacting express scripts, she said I need the phone number. I don't carry around the numbers for my pharmacy's but usually they will call and verify the prescription even at Walmart they will do that for me. IN the past if I needed a syringe they would just give me one when I had a cat business and needed to give an injection. I feel this pharmacist was less than accommodating, the store was empty and she very well could have helped me but she chose not to. I just went to another pharmacy when they gladly checked my prescription and I was able to give my self the injections I needed. We shop her often and chose to do business with our Walgreen's to support local businesses. This kind of incident actually deters me from using the store and encourages me to use the competing pharmacy a block away. I don't expect much, most companies are defensive about anything negative but I expect a little help when I clearly explained my situation everything could have been verified from my doctor to express scripts. Not all of your employees are nice nor accommodating. If you want my contact info I will give it when you reply.
I love shopping at drug stores. Its my thing to my thing to buy concerned health products. However I suffered excruciating abdominal pain with the purchase of group(s) of expired shelved apple juice by Walgreens. I find unreasonable responds from Walgreens to take responsibility for the cost and suffering that it has caused. not to mention the verbal abuse by their staff. This problem will not dictate where I will shop, however I will continue converse until I have exhausted every entity to have this matter fairly resolved.
Walgreen's in Lynn Haven, Fl, not the first time i have had a problem with getting my medication after waiting 7 days i called and was told oh we will have to order that mind you this is after waiting 7 days, called corporate office and lady i talked too was rude and could not give a crap, my advise is to find another Pharmacy, i will let everyone i know to go elsewhere, this is not the first time i have called and complained and never received a call from anyone about matter, customer service is horrible.
First of all, I would like to say that I have always received good customer service at our local Walgreens. I frequent this location often.
I do, however, have a complaint about how the prices are listed for the items on the shelves. They are very misleading the way they are placed. The price is either for the product above the item I wish to purchase, or it's for the item below the item I wish to purchase. It's like trying to read a road map to determine the price of things.
Walgreens pharmacy Yucaipa is worthless. Unable to keep meds. in stock for there reg. customers. at least a 5 day wait to get my pain meds when a walgreens only 1.3 miles has my meds. in Calimesa, ca. IN STOCK.
LJE.
pS: Have filed a complaint with the California Pharmacy Board.