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Whataburger, Products look nothing like advertised items..My last 2 visits to Whataburger (Crestview, Fl and Irving, Tx – 2515 W. airport fwy) have been extremely disappointing as the products I was presented didn’t look anything like the advertised product.. Both times I had the new Bacon Blaze burger.. As you can see from the photo from the Irving restaurant.. Was Mashed Flat! Very unappealing and disgusting.. I believe that presentation is important and contributes to an enjoyable meal..

Whataburger, Waited 20 minutes for a raw chicken sandwich. I typically would not give Whataburger a rating like this, but this particular location deserves one. I visited the Gessner location in Houston today, 1040 Gessner. I placed my order and paid but had to wait over 20 minutes before parking and going inside to see what the holdup was. I waited another 10 minutes at the counter being ignored. I was told they were making sure my meal was fresh. I did finally did get my meal and left promptly because I needed to return to work. I ate as I drove, my fries were cold and when I bit into my sandwich, I immediately had a difficult time biting into my chicken. It kept sliding. I used my finger to hold it in place and when I bit into the meat, I could tell the chicken was raw. I have never ever had this happen before. I did not go back to the store because the staff was rude. Please monitor this store. This is not ok.

Whataburger, My husband and I had an unfortunate experience at your drive through this week in Atlanta. We sat in line 12 minutes in the dark waiting for our order. The drive through had only one lane and we were trapped. We are eighty years old and suddenly felt vulnerable waiting. When we asked the person ln the speaker how much longer…he said someone had a large order. Well I would ask that person to park in order to clear the drive through. I felt in danger.

Whataburger, Please offer Gluten Free Buns! Need to offer gluten free buns!

Whataburger, I went to location #175 I ordered 10 different meals, bill was $126.78 I had ordered several times in San Antonio I have always gotten amazing service. So being that I was taken this order inside a warehouse I asked for a large orange bag to help me take it in. I had already paid with company credit card and I didn’t know I was being charged $2.00 for a bag so I asked Sergio he said no they are $2.00 and shrugged his shoulders I felt like I was carry total off 7 bags …the least you can do is help out a customer who just paid a lot. I will never go back what awful customer service …