Subaru Corporate Office Headquarters 

Subaru, A/C failure at 20,ooo miles! I have to tell you how disappointed I am with my Subaru. I bought it after my Husband died because of the commercials I heard about reliability, the quality, the crash test reports, etc.. I barely rolled 20,000 miles over and now my A/C isn’;t working and they say it isn’t covered on warranty any longer (by 6 weeks). Really Subaru?? I can’t believe this. I thought about trading up.

Subaru, My Forester. Three years ago, I purchased a new Subaru Forester from Anderson Subaru in Pensacola, FL. I have enjoyed my Forester until 53 days ago when I had to have it towed to Rivertown Subaru in Columbus, GA. On a return trip home, my Subaru experienced catastrophic engine failure which I learned had been reported in a series of Foresters and Outbacks manufactured between 2019-2021. My Subaru has just over 24,000 miles on it and has been serviced according to schedule at Anderson Subaru only. I emailed Steven Simpson (dealer who sold me the vehicle) and Billy Anderson (dealership owner) to request transport of my vehicle back to Pensacola once repairs were completed. Steven called to tell me that wasn’t possible. They wouldn’t be able to cover the cost of that, but to call him if I was interested in a trade-in. I never received a response from Billy Anderson and no follow-up from Steven to see how things are going with my Forester. Needless to say, I don’t trust Anderson Subaru anymore. I received a text from Rivertown Subaru this past Tuesday (11/05/24), and I quote, “We are working on your vehicle, but are nowhere near complete. Sorry for the delay.” At this point, I’m beginning to doubt that Subaru will be able to effectively repair my vehicle and return to me the safe and reliable vehicle that I thought I purchased. To say that the loss of my Forester has been a hardship is an understatement. I’m a school teacher, and I simply cannot absorb a loss of time and money. I am now asking for your help and formally requesting that Subaru replace my Forester with a new Forester. Please respond to this request for help. It’s my hope that the Subaru company stands by their customers and by their slogan. So I’m asking, “Is Love what makes Subaru, a Subaru?” Anxiously awaiting help

Subaru, I recently visited the Subaru Dealership in Montgomery, Alabama. I can’t say enough good things about the people, sales and service departments. Amy was my “person” for servicing my Subaru Outback. She kept me informed on what was going on with my vehicle and fully explained all the services that were provided. On the day before, I stopped by to check on my tire pressure and asked about making an appointment for service. She went over all the information and made me appointment. All the people with whom I have come into contact over the last several years (2021 Outback), I have absolutely nothing but good things to say about this dealership.

Subaru, My daughter survived a horrific traffic accident! My 25 year old daughter owns a 2020 Subaru Cross Trek and was in a horrific car accident. The driver who hit her ran a red light and smacked into her driver side. Her Subaru flipped 3 times and landed on all four wheels and then hit a pole. We are so thankful that the Subaru engineers took painstaking care for safety features! The side airbags are a lifesaver. We want the Subaru company and it’s engineers to know we are 100% satisfied customers! I have a 2023 Outback which I love! Thank you for your amazing vehicles! It literally saved my daughter’s life! Will send pics if I can figure it out.

Subaru, Commercial. Not too many commercials make me cry but your new rescue pup commercial did it. I can’t afford a Subaru (retired and poor lol )but I can submit a compliment.. We got a rescue two years ago that had been abused and dumped. He was so afraid and had terrible trust issues and your dog reminded me of him. He’s the best dog we ever had. Your advertising department gets an A+ plus but Subaru is a great car so it’s a win win, thank you for making me 😢.