Reach 7-11 Corporate Office Headquarters 

7-11, Non-caring employees and managers. Food from the 6 am shift still on cookers at 7 pm. No buns. Watered down condiments (ketchup and mustard poured out like water). 11022 Marsh Rd, Bealeton, VA 22712. Never go here. Unclean and nasty inside and out.

7-11, Outrageous horrible service! First when you walk up the employees are outside smoking sitting and chatting like they have no work to do then on top I asked for a pizza they say they don’t have any well thank God I didn’t order it online which is very disappointing because it’s offered online second I picked up at least $25 worth the items sad to say I only picked up the items because they didn’t have the first thing that I really wanted was a piece of something to eat so I tried to make do with something else which was a little more expensive but I don’t mind well I also had to use the restroom so I was told I could not use the restroom. 7-11 did not have the pizza I wanted then on top the service is so horrible, then on top you have nothing I need and at this point I will never return to this location again because this seems like they’re having a party outside and no one is thinking about serving the customers and then they have nothing I want this is the second time that I’ve been there then on top I’m out of town guess and I cannot use the restroom mind you there are no stores open within 30 Miles. Am I supposed to go outside and pee on the building this is the most horrible thing I’ve ever seen 7-11 stores dirty nothing is stopped what is going on who is the manager?

7-11, Disappointed customer service. Back in November 4,2024 I reported to customer service that I couldn’t sign into my account they said they were looking into it. On April 19th 2025 I got an Email from a Stacy stating that my account was reinstated but I still can’t sign into my account.

7-11 is famous for convenience, but Convenience = Trash! So 7-11 = Trash! 7-11 corporation Talks about sustainability, but 7-11 patrons Trash the community and the environment with 7-11 branded plastic trash. Example: I went rowing yesterday, and just retrieved a 7-11 plastic bottle out the bay. Do you know how difficult it is to retrieve floating plastic out of the water? 7-11 claims to support communities, but they own Speedway Gasoline⛽️ making them a sponsor of urban sprawl. They give out free Big Gulp coupons to the authorities to “award” youth’s who contribute to their communities. An “award” of artificially colored sugar water in plastic cups? Perpetuating selfishness, laziness, and bad habits is what 7-11 promotes in USA. 7-11 should use compostable kraft paper for all of its products.

7-11, Rude Customer Service. 1800 E. Slaughter Lane Austin, Texas Store 41114. I purchased gas. About an hour later, I received an email from Wells Fargo Fraud Alert for a card theft attempt of $176. I notified Wells Fargo and told them to immediately cancel the card because I knew it was skimmed at the gas pump. I then went to the 7-11 to alert the manager. I am a Christian, well-educated, woman who works hard for a living. I do not yell, scream or curse. I went into the 7-11 and asked for the manager. A young female who looked like she belonged in middle school said, “I am the manager.” I said I was just robbed by this 7-11 when I got gas. The manager said well the owner is not here. I said you are the manager. I said something needs to be done. People’s cards are being skimmed. I was robbed, but my bank caught it. Then a man who had a turban on his head and who was not wearing a 7-11 uniform looked at me and pointed and said, “Ma’am, just leave the store.” I said what? I said, while only speaking to the so-called manager, “Excuse me ma’am, you are the manager. You should be doing something. That pump needs to be checked. I have the receipt. I am the customer. I was robbed.” The so-called manager then walked away from me and went to the back of the store in what I presume to be the office area. She literally walked away from me and left me standing there. The guy said, they will put the money back on your card. I said, so no one will even apologize to me as a customer?” I then, feeling very unsafe due to the fact that of all the 3 to 4 employees who were just standing around by the way, said Nothing to help me, or sympathize with me or to empathize with me. I said, as I left the store. “When this happens to you, then you will know how this feels. I personally believe that entire crew is in on this theft. Wells Fargo is a great bank when it comes to fraud alerts. They know I am Not going to spend $176 at a 7-11 and alerted me. Now, I am shaken up and I cannot use my card and must wait on a new one which is incredibly inconvenient for me and for my family. All I did was buy gas. I will never set foot in that store again.