AARP corporate office is located in Washington, D.C. AARP is a nonprofit, nonpartisan organization focused on issues affecting people age 50 and older, although membership is available to adults beginning at age 18. Below are the AARP headquarters address, corporate and membership phone numbers, cancellation contacts, insurance-provider guidance and complaint information.
AARP headquarters address: 601 E Street NW, Washington, DC 20049
AARP 800 phone number: 1-888-687-2277 or 1-888-OUR-AARP
AARP corporate office phone number: 1-202-434-2277
Membership email: member@aarp.org
Membership cancellation: 1-800-514-4564
Fraud Watch Network Helpline: 1-877-908-3360
How To Contact AARP Corporate Office Headquarters HQ
AARP Corporate Headquarters Overview
- AARP corporate address: 601 E Street NW, Washington, DC 20049 USA
- AARP membership phone number: 1-888-687-2277 or 1-888-OUR-AARP
- AARP corporate phone number: 1-202-434-2277
- AARP Spanish-language support: 1-877-342-2277
- AARP international phone number: 1-202-434-3525
- TTY English: 1-877-434-7598
- TTY Spanish: 1-866-238-9488
- AARP membership email: member@aarp.org
- Membership and automatic-renewal assistance: 1-866-804-1278
- Membership cancellation: 1-800-514-4564
- Fraud Watch Network Helpline: 1-877-908-3360
- AARP Help Center: help.aarp.org
- AARP contact information: Contact AARP
- AARP state offices: AARP State Resources
- AARP website: aarp.org
- Founded: 1958
- Chief Executive Officer: Dr. Myechia Minter-Jordan
For a condensed directory of membership and account contacts, see AARP customer service numbers on CustomerServiceNumbers.com.
AARP endorses or licenses its name for certain insurance products offered by separate companies. There is no single AARP insurance claims phone number, claims fax or claims mailing address that applies to every policy. Use the insurer’s name and contact information printed on the insurance card, policy, bill, Explanation of Benefits or claim correspondence.
The AARP headquarters address is 601 E Street NW, Washington, DC 20049. AARP also maintains state offices. The District of Columbia state office is currently listed at 100 M Street SE, Suite 650, Washington, DC 20003, with phone number 1-202-434-7700. The number 1-202-434-7710 is associated with that state office’s fax and should not be described as an AARP insurance-claims fax.
AARP corporate headquarters is located at 601 E Street NW in Washington, D.C.
Choose the Correct AARP Contact
AARP Membership and Account Support
Call 1-888-687-2277 for general membership, account, card, renewal, publication and benefit questions. AARP currently lists agent hours as Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.
Members can also email [member@aarp.org](mailto:member@aarp.org) or use the AARP Help Center. Include the member’s name, mailing address and the general nature of the request.
Do not send a full membership number, Social Security number, payment-card number or other sensitive information through an unsecured message.
AARP Membership Payment and Automatic Renewal
AARP directs members needing to change a payment method or automatic-renewal status to 1-866-804-1278. Members may also sign in to their AARP account and review the membership payment details and automatic-renewal setting.
Keep the confirmation number or email received after changing the renewal preference. Canceling automatic renewal prevents a future automatic membership charge but may not immediately terminate the remaining prepaid membership period.
How To Cancel an AARP Membership
Call 1-800-514-4564 to cancel an AARP membership or request information about a membership refund.
A written cancellation request may be mailed to:
AARP Cancel Membership
5951 Luckett Court, Building A
El Paso, TX 79932-1873
Include the member’s name, mailing address and a request to cancel the membership. Avoid writing a Social Security number or full payment-card number in the letter. Ask AARP to provide written confirmation and explain whether the membership qualifies for a refund.
The El Paso cancellation address is different from the AARP corporate office address in Washington, D.C.
How To Notify AARP About a Deceased Member
AARP publishes 1-888-980-9483 for reporting the death of a member and requesting cancellation or transfer assistance. AARP may request the member’s name, address, membership information and the caller’s relationship to the member.
Do not publish death certificates, membership numbers or personal family information in the public review section.
AARP Fraud Watch Network
Call the free AARP Fraud Watch Network Helpline at 1-877-908-3360 for guidance about scams, suspicious communications or fraud concerns. The current published hours are Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.
The helpline can provide support and information, but it is not a substitute for contacting a bank, card issuer, law-enforcement agency or emergency service when immediate action is required.
AARP Insurance Claims, Billing and Provider Contacts
AARP is not the insurer that underwrites or pays insurance claims. The correct AARP-branded insurance contact depends on the company named on the policy.
AARP Medicare and Health Insurance
Many AARP-branded Medicare plans are insured or administered by UnitedHealthcare. The correct member-services, provider and claims contacts vary by plan and state.
Use the telephone number printed on the member identification card for:
- Benefits and eligibility
- Medical or prescription claims
- Provider questions
- Prior authorization
- Billing and premium questions
- Appeals and grievances
- Claims mailing addresses
Do not mail a UnitedHealthcare claim to the AARP corporate address.
AARP Auto and Home Insurance
AARP-branded auto and homeowners insurance is offered through The Hartford. Claims, policy changes, premiums, cancellations and coverage questions should be directed to The Hartford using the telephone number or website printed on the policy documents.
AARP’s benefit page currently lists 1-800-684-5518 for information about the AARP Auto Insurance Program from The Hartford. Existing policyholders should use the policy-specific service or claims number.
AARP Life Insurance
AARP-branded life insurance products are provided by New York Life Insurance Company. A life insurance claim, beneficiary question, premium issue or policy change should be directed to New York Life using the contact information printed on the policy.
Do not send life insurance claim documents or death certificates to AARP headquarters unless the policy instructions expressly direct you to do so.
AARP Member Discounts and Consumer Cellular
Some AARP benefits are provided by separate companies. For example, wireless service and associated promotions are handled by Consumer Cellular.
When a complaint involves a discount, promotion, invoice or service supplied by an AARP benefit provider, contact that provider first. AARP member support may be able to confirm benefit information, but the provider generally controls the account, bill, claim or service.
What Address Should Be Used for an AARP Insurance Claim?
There is no universal AARP address for claims. Use the claims address shown on:
- The insurance identification card
- The policy or certificate of coverage
- The insurer’s claim form
- An Explanation of Benefits
- A bill or premium notice
- Correspondence from the insurance company
Sending a medical, auto, homeowners or life insurance claim to 601 E Street NW may delay processing because that is AARP’s headquarters, not the general claims-processing office for outside insurers.
How To File an AARP Complaint
The correct complaint process depends on whether the issue concerns AARP membership, an AARP program or a separately operated member benefit.
- Identify the responsible organization. Check the membership notice, insurance policy, invoice, benefit page or service agreement for the company providing the product.
- Contact the appropriate service department. Use AARP membership support for membership matters and the named provider for insurance claims, wireless service or another third-party benefit.
- Document the problem. Save bills, renewal notices, confirmation emails, policy documents, claim correspondence and previous responses.
- Explain the requested resolution. State whether you want a billing correction, cancellation, refund, claim status, benefit explanation or written response.
- Request a reference number. Keep the representative’s name, contact date and case number.
- Escalate when necessary. Ask for a supervisor, grievance department, appeals department or written review when the initial response does not resolve the issue.
Posting a review on CorporateOfficeHeadquarters.com does not open an AARP membership case, cancel an automatic renewal or submit an insurance claim.
Information To Prepare Before Contacting AARP
Prepare the following information when relevant:
- Member’s name and mailing address
- Email address associated with the account
- General membership or program involved
- Dates and amounts of disputed membership charges
- Renewal or cancellation confirmation
- Name of the insurance or benefit provider
- Policy, account or claim reference number
- Names and dates of previous contacts
- A concise description of the requested resolution
Provide only the minimum information necessary. Verify the contact before sending personal or financial documentation.
Do not post an AARP membership number, insurance identification number, Social Security number, health information, claim documents, home address or payment-card information in the public comment section. Public reviews can be read by other visitors and do not create a private customer-service request.
About AARP
AARP was founded in 1958 by educator Dr. Ethel Percy Andrus. The organization developed from her work addressing the financial security, health insurance and social needs of retired educators and other older Americans.
AARP describes itself as a nonprofit, nonpartisan organization that empowers people to choose how they live as they age. Its activities include:
- Federal and state advocacy
- Information about Social Security and Medicare
- Caregiving resources
- Fraud prevention and victim support
- Employment and age-discrimination resources
- Driver-safety programs
- Volunteer and community programs
- Travel, entertainment and retail discounts
- Licensed member benefits offered by outside providers
AARP focuses much of its advocacy and content on Americans age 50 and older. However, adults age 18 and older may join, with some benefits subject to separate age or eligibility requirements.
AARP’s Position Among Membership and Advocacy Organizations
AARP is one of the largest organizations representing the interests of older Americans. Other organizations active in aging, retirement and senior advocacy include AMAC, the Alliance for Retired Americans, the National Council on Aging and the National Retiree Legislative Network.
AARP is nonpartisan and should not be described as a direct competitor of the Republican or Democratic parties. Its activities include advocacy on issues such as Social Security, Medicare, prescription costs, caregiving, age discrimination and retirement security.
AARP also licenses its name to providers offering member benefits. Related COH pages include The Hartford, Consumer Cellular and UnitedHealthcare.
Readers looking for the corporate contact information of another insurer can browse the Insurance Company Corporate Offices and Phone Numbers directory.
AARP Corporate Office Reviews and Complaints
Two reader reviews were visible on this CorporateOfficeHeadquarters.com page at the time of this update.
One reviewer described a billing dispute involving a Consumer Cellular promotion advertised as an AARP member benefit. The reviewer alleged that a promotional code was not applied and that Consumer Cellular would not correct the second-month charge.
Another reviewer appeared to be seeking assistance involving several unrelated matters, including credit-file correspondence, AARP Foundation programs and member benefits. That review included sensitive membership information that should not be posted publicly.
These are individual, unverified accounts and do not establish an overall complaint pattern. They also demonstrate why readers should identify whether a dispute is controlled by AARP, an insurer, a wireless provider or another benefit partner.
AARP Corporate Office FAQs
What is the AARP corporate office address?
The AARP corporate office address is 601 E Street NW, Washington, DC 20049.
Where is AARP headquarters?
AARP headquarters is located in Washington, D.C., at 601 E Street NW.
What is AARP’s 800 phone number?
AARP’s primary toll-free membership number is 1-888-687-2277, also expressed as 1-888-OUR-AARP.
What is the AARP corporate office phone number?
The AARP corporate office phone number is 1-202-434-2277. Membership support is generally handled through 1-888-687-2277.
What is AARP’s email address?
AARP publishes [member@aarp.org](mailto:member@aarp.org) for membership assistance.
What is the AARP membership cancellation number?
Call 1-800-514-4564 to cancel an AARP membership or ask about a refund.
What is the AARP billing address?
The correct address depends on the transaction. Membership cancellation correspondence goes to the published El Paso cancellation address. Insurance premiums and claims must go to the insurer’s address. The Washington headquarters address should not be used as a universal billing address.
What is the AARP claims phone number?
AARP does not have one universal insurance claims number because AARP is not an insurance company. Call the insurer identified on the policy or insurance card.
What is the AARP address for claims?
Use the claim address printed on the insurance card, claim form, policy or insurer correspondence. Do not assume that AARP’s Washington headquarters processes insurance claims.
What is the AARP claims fax number?
There is no single AARP claims fax number covering every AARP-branded insurance product. Obtain the correct fax from the insurer handling the claim.
Does AARP provide Medicare insurance?
AARP endorses certain Medicare plans insured through UnitedHealthcare. UnitedHealthcare, not AARP, handles plan administration, member benefits and claims.
Who is the CEO of AARP?
Dr. Myechia Minter-Jordan is AARP’s chief executive officer.
When was AARP founded?
AARP was founded in 1958 by Dr. Ethel Percy Andrus.
Official AARP Resources
- Official AARP Website
- AARP Contact Information
- AARP Help Center
- Cancel an AARP Membership
- AARP Membership FAQs
- AARP Insurance Benefits and Providers
- AARP Licensed Service Providers
- AARP Fraud Watch Network Helpline
- AARP State Offices and Resources
- AARP Customer Service Numbers
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate addresses, telephone numbers, official support routes and a public forum for customer feedback. Information is checked against current organization and provider sources when a page is updated.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with AARP, AARP Foundation, UnitedHealthcare, The Hartford, New York Life, Consumer Cellular or another AARP benefit provider. This page is provided for corporate-information, complaint and review purposes only.
AARP does not underwrite insurance. Policy benefits, claims addresses, telephone numbers, eligibility requirements, licensed providers and member discounts can change. Verify insurance information using the policy, identification card and official insurer website.
AARP Complaints, Reviews, and Feedback
Share your experience with AARP membership, renewals, cancellations, customer service, advocacy or member benefits in the comment section below. If the concern involves an outside insurance or benefit provider, identify that company and explain whether AARP or the provider was contacted.
Do not publish membership numbers, insurance information, medical details, payment information or other private account data.
Last updated: August 28, 2026.