Reach Aldi Corporate Office Headquarters 

Aldi, I wear a ladies 5 sandal & 6 shoe, yet you Never have size 5 and rarely have a 6 in shoes. I tried to buy the beige flat sling backs today and staff, yet again, could not tell me why ladies shoes are usually 7-10. I’m always left out. I’;m also unhappy that the 3 pack of pizza shells are no longer in stores, and neither is Coke.

Aldi, Pulmuone Pad Thai with Chicken! I didn’t put my close up eyeglasses on when preparing this dish and could not see the “ Do Not Eat” on the little foil packets that were in the plastic package of noodles. In fact I cut through them while getting the noodles out and thought they must just be a pepper seasoning when I put the noodles in the fry pan. After we finished dinner and I was cleaning up I then saw the above warning on the tiny packet! Hopefully I will survive until Monday when I can let your company know this might prevent a danger.

Aldi, Confrontational Employee. Issue with cashier (Quoc) in Cornelius NC store being extremely rude and confrontational during recent purchase. Ask for his name and he gave attitude that his name was on the receipt then I had Mgr (Chris) come over and basically saying he would “talk to him”. Ask mgr for contact for regional and he said call the number on the receipt and as I walked away the cashier continued with additional remarks that didn’t need to be said. If this would have been my employee I would have fired them on the spot for the unprofessionalism and confrontational interaction with a customer.

Aldi, Unacceptable Confrontation with Aldi Store #038 Manager. April 6, 2025. Aldi Management. Customer Service Department. [Aldi Corporate Address, if known, otherwise omit] Subject: Formal Complaint Regarding Employee Conduct at Aldi Store #038 Dear Aldi Management, This letter serves as a formal complaint regarding the unprofessional and unacceptable conduct of a staff member at Aldi Store #038 during a shopping visit made by my wife and me on April 6, 2025. While inquiring about a produce item, I interacted with an employee whose response was perceived as discourteous and sarcastic. Despite this initial interaction, I chose to defer my purchase and indicated my intention to return to the section after it had been restocked. Upon my return to the produce area, the same employee was operating a pallet jack in the aisle. Despite the pallet having been lowered, the employee refused to allow me to pass. Believing there was sufficient space, I attempted to proceed and inadvertently made light contact with the employee. I immediately offered an apology and continued towards the checkout area. Subsequently, this employee called out to me, inquiring if I was “ok?” I chose to disregard this and proceeded with my purchase. However, the employee then approached the checkout counter and directly confronted my wife and me, again asking “if everything was ok.” My wife responded affirmatively, and I advised her to disregard the employee’s behavior. Following the completion of our transaction, this employee pursued me outside the store, initiating a verbal confrontation and appearing to seek a physical altercation. He accused me of acting “tough.” I repeatedly questioned the employee regarding his harassment and whether he had assigned responsibilities to attend to. As regular patrons of Aldi, shopping at your stores on a weekly basis, this incident represents the most negative experience we have encountered, particularly given that the individual in question identified himself as a store manager. It is our expectation that a store manager should exemplify professional conduct for their team. We believe that the employee’s behavior warrants immediate disciplinary action, up to and including termination of employment. For your review, I have enclosed a video recording that corroborates the events described in this letter. We trust that you will thoroughly investigate this matter and take appropriate action to ensure that future customers are not subjected to similar unprofessional and confrontational behavior. We look forward to your prompt response and notification of the measures taken to address this complaint.

Sincerely,

Tony Roberson

773.413.9331

Aldi, Restrooms closed. Shopping at your new store on Watermelon Road in Northport Alabama. I went to the restroom and was stopped by woman employee who said both restrooms were closed, the toilets were stopped up. I asked if she knew that it was a critical violation of state health codes. She didn’t seem too concerned. I will follow up with the health department.