Reach Out To Applebees Corporate Office – Reviews & Complaints 

Applebees, My rating for your restaurant in Wilson NC is -3.I ordered the Rib Au Jus Sandwich, it came out Burnt Black. Showed the manager and she had it redone. The second one was awful. What kind of chef would send this out of the kitchen? I was self employed in the service industry for 30 years. I would have fired this employee.

Applebees, All out rude servers! Arrived at 8:45 PM. We were seated at a dirty booth busboy cleaned off with a dirty cloth. Table dried sticky so we slid over to a empty avaliable table across from booth. Sat there for seventeen minutes while watching other new customers being seated and drinks being delivered to them. Not one person came to us not even to get a drink order. Also the table we moved was also sticky to the touch. Needless to say we had enough and left. I worked in the food industry and I know this would never have passed inspection.

Applebees, Dirty environment. I’m usually satisfied with Applebees restaurants and service, but recently my wife and I were at your location 1961 Fayetteville NC. Applebees was very dirty…server area behind seating had trash on the floor…ice tea glass had some type of sticky gunk on it…and the mens room looked like a bio hazard. Overall, server was polite with stains on her shirt. Not a good experience overall! Can you fix this? Thanks!

Applebees, Not a guest friendly restaurant. On April 16th, 2025 my friend and I stopped for a late lunch about 3pm at the Bradenton FL Applebees. We ordered the 2 for $25 skillet dinner specials. Service was not great and I was highly offended by the server. All the servers seemed busy but there were not that many guests inside the restaurant. I had ordered the 6oz sirloin skillet prepared medium. It was Not medium. I choked it down and tried to eat it but couldn’t do it. When our server walked by I stopped and showed the steak to her. No apology, but she did state that she would be happy to put it back on the grill. Now my complaint was it was too well done. She did not listen to me at all. Why would I want it cooked any longer? I tried explaining that it was overcooked and her statement back to me was “ if you want it back on the grill, she would be happy to do that. If not she was too busy for me.” I told her no that would not work at all, and she walks off while I am still talking. Well, we paid for the me but ultimately I will not be back. You keep your over cooked gristle filled steak and your Waitress. The Applebees I go to in Joplin MO would never tolerate such poor behavior from anyone. I have never had an issue at that location but I will boycott them as well. Applebees doesn’t deserve my money or my loyalty.

Applebees, Bad customer service…I ordered this green drink because it was St. Patrick’s Day. The drink was supposed to have gold sugar around the rim. Instead of the gold sugar it came with a rainbow colored strip of candy in it. My husband asked if we could get the drink made like it is on the menu. We actually watched the bartender take the candy strip out with his fingers and add more ice to the glass. I located the manager and spoke to her about it. She spoke to the young man and he was extremely loud in the restaurant and said I drank half of the drink. It was completely embarrassing due to the fact that there were other people sitting not too far from us and knew what was going on. My husband paid for what we ordered and we left. The manager did give me a card for 20% off of our next meal but at this point I don’t think we’ll be returning…