Applebee’s corporate office and home office are located at 10 W. Walnut Street, Pasadena, CA 91103. The primary Applebee’s corporate phone number and Guest Relations number is 1-888-592-7753, also written as 1-888-59APPLE. Guests can also email gu*************@*******es.com or submit the official Applebee’s contact form.
Applebee’s is part of Dine Brands Global, whose corporate office is at the same Pasadena address. Most Applebee’s restaurants are operated by franchisees, so complaints involving food, service, restaurant cleanliness, refunds, employees or local management should generally begin with the restaurant involved before being escalated to Applebee’s Guest Relations.
Applebee’s Corporate Office Address and Phone Numbers
Applebee’s Services, Inc.10 W. Walnut Street
Pasadena, CA 91103
United States
- Restaurant Brand: Applebee’s Neighborhood Grill + Bar
- Applebee’s Corporate Office Address: 10 W. Walnut Street, Pasadena, CA 91103
- Applebee’s Corporate Phone Number: 1-888-592-7753
- Applebee’s Guest Relations Email: gu*************@*******es.com
- Official Contact Form: Contact Applebee’s
- Gift Card Customer Support: 1-800-252-6722
- Gift Card Purchase Email: gi********@*******es.com
- Parent Company: Dine Brands Global, Inc.
- Dine Brands Corporate Phone: 1-866-995-3463 / 1-866-995-DINE
- Applebee’s President and Dine Brands CEO: John Peyton
- Dine Brands Chief Financial Officer: Vance Chang
- Stock Exchange and Symbol: NYSE: DIN
- Official Applebee’s Website: Applebees.com
- Restaurant Locator: Find an Applebee’s Restaurant
- Applebee’s Careers: Applebee’s Careers
- Dine Brands Website: DineBrands.com
- Dine Brands Investor Relations: Dine Brands Investors
Important: The Applebee’s Guest Relations number is the appropriate corporate contact for most unresolved customer complaints. The Dine Brands switchboard is primarily a parent-company and corporate-business contact and is not a special restaurant refund or complaint hotline.
Applebee’s Home Office Phone Hours
- Monday: 8:00 a.m. to 7:00 p.m. Central Time
- Tuesday through Friday: 8:00 a.m. to 5:00 p.m. Central Time
- Saturday and Sunday: Regular home-office telephone hours are not listed
Individual restaurant hours differ by location. Use the official Applebee’s restaurant locator or contact the restaurant directly for dining, takeout, Carside To Go, catering and holiday hours.
Applebee’s Complaint Email and Contact Form
The official Applebee’s complaint email for guest experiences is:
Guests can use this address or the official Applebee’s contact form for:
- Positive or poor restaurant experiences
- Unresolved food-quality complaints
- Restaurant cleanliness concerns
- Server or manager complaints
- Refund follow-up
- Incorrect or missing orders
- App and online-order concerns
- Club Applebee’s questions
- Accessibility feedback
- General Applebee’s complaints
Include the restaurant location, approximate date and time, receipt or order information, and the response you already received from the restaurant.
Do not send complete payment-card numbers, account passwords, identification documents, employee records or other sensitive information by ordinary email.
Applebee’s Corporate Office Versus Dine Brands Headquarters
Applebee’s and Dine Brands Global both publish the same general headquarters address:
10 W. Walnut StreetPasadena, CA 91103
The contact routes serve different purposes:
- Applebee’s Guest Relations: Restaurant complaints, guest feedback, refunds, online orders, app questions and brand support
- Dine Brands Global: Parent-company administration, investor matters, corporate governance, business contacts and broader company issues
Applebee’s moved its corporate headquarters to Pasadena in 2023. Older listings may identify Leawood, Kansas, or Glendale, California. Those locations should not replace the current Pasadena address for general guest correspondence.
Are Applebee’s Restaurants Franchise-Owned?
Most Applebee’s restaurants are operated by independent franchisees, but Dine Brands also operates a smaller group of company-owned restaurants.
At December 28, 2025, the Applebee’s system included:
- Franchised Applebee’s restaurants: 1,520
- Company-operated Applebee’s restaurants: 59
- Total Applebee’s restaurants: 1,579
This ownership structure is important because the local franchise company may control:
- Restaurant hiring
- Payroll and W-2 records
- Employee discipline
- Property-level refunds
- Local management
- Restaurant operations
- Some billing and payment records
Applebee’s Guest Relations can document and escalate a complaint, but the franchise owner may be responsible for the final property-level response.
Choose the Correct Applebee’s Support Route
Restaurant Food, Service and Cleanliness Complaints
Start with the restaurant manager for concerns involving:
- Food quality
- An incorrect meal
- Overcooked or undercooked food
- Missing items
- Slow service
- Server conduct
- Restaurant cleanliness
- Restroom conditions
- Drinks and bar service
- Noise or restaurant conditions
- Local management response
Unresolved Guest Complaints
Contact Applebee’s Guest Relations at 1-888-592-7753, email gu*************@*******es.com, or use the official contact form.
Online Ordering and Applebee’s App
Contact the restaurant involved and Applebee’s Guest Relations when an issue involves:
- An order not received
- Missing food
- Incorrect items
- A duplicate order
- An app error
- A promotional code
- A payment issue
- A refund
- Carside To Go
Third-Party Delivery
If DoorDash, Uber Eats or another delivery company processed the order, contact both the restaurant and the delivery service when responsibilities overlap.
Gift Cards
Call 1-800-252-6722 for Applebee’s gift-card assistance. Keep the card, receipt and proof of purchase.
Employee, Payroll and W-2 Questions
Employees of a franchise-operated restaurant should contact their franchise’s main office, Human Resources department or payroll provider. Applebee’s corporate Guest Relations generally cannot retrieve franchise employment records.
How to Escalate an Applebee’s Complaint
- Contact the restaurant: Ask for the manager on duty or general manager.
- Explain the concern clearly: Identify the food, transaction, employee, service or restaurant condition involved.
- Save the documentation: Keep the receipt, order confirmation, photographs, app screenshots and messages.
- State the requested resolution: Explain whether you want a refund, replacement, manager response, gift-card correction or written explanation.
- Contact Guest Relations: Call 1-888-592-7753, email Guest Relations or submit the contact form.
- Request a case number: Keep the reference number and date of each communication.
- Ask for franchise follow-up: Request review by the franchise owner, area director or regional management when appropriate.
- Confirm promises in writing: Retain documentation of a refund, credit, gift card or callback.
- Use an outside authority when necessary: Serious food-safety, discrimination, accessibility, payment or employment issues may require a health department, card issuer, civil-rights agency, labor agency or consumer-protection office.
What to Have Before Contacting Applebee’s
- Restaurant address, city and state
- Date and approximate time
- Receipt or order number
- Table number when known
- Names or roles of employees and managers
- Food and beverage items ordered
- Photographs of food or restaurant conditions
- Online-order or delivery confirmation
- Payment and refund documentation
- Gift-card receipt and card information shared only through a secure channel
- Club Applebee’s account email
- Previous case or reference number
- A concise timeline
- The specific resolution requested
Do not publish complete payment-card numbers, gift-card numbers, account passwords, home addresses, private telephone numbers, employee records or identification documents in a public review.
Applebee’s Refund and Billing Complaints
Billing complaints may involve:
- An incorrect menu price
- A duplicate charge
- An unfamiliar Applebee’s transaction
- A tip or gratuity concern
- A cancellation or failed online order
- A delivery charge
- A refund that has not appeared
- Charges from both Applebee’s and a delivery service
Obtain an itemized receipt and identify the exact charge being disputed. Contact the restaurant first because the location or franchise operator may control the transaction.
Ask for written confirmation of a promised refund. A restaurant may complete its refund process before the credit appears through the card issuer.
For an unauthorized transaction, contact Applebee’s, the restaurant and the card issuer promptly.
Applebee’s Online Order and Delivery Complaints
For an online-order problem:
- Review the confirmation and restaurant location.
- Check whether the order was for pickup, Carside To Go or delivery.
- Contact the restaurant immediately.
- Photograph missing, damaged or incorrect items.
- Keep the app or website confirmation.
- Contact the third-party delivery provider when applicable.
- Contact Guest Relations if the restaurant does not resolve the matter.
Do not post a complete order number, delivery address or payment details publicly.
Applebee’s Gift Card Complaints
Applebee’s gift-card concerns may involve:
- A card that was not activated
- An incorrect balance
- A lost or stolen card
- A digital card not received
- A redemption problem
- A gift-card order
- Suspected gift-card fraud
- Gift Card Customer Support: 1-800-252-6722
- Physical Gift Card Purchase Questions: gi********@*******es.com
- Gift Card Portal: Manage Applebee’s Gift Cards
Applebee’s states that its gift cards do not expire or decrease in value. Standard cards cannot be reloaded.
Protect the gift card like cash. Do not publish its number, barcode or PIN. Proof of purchase may be required for help with a lost or stolen card.
Club Applebee’s Account Complaints
Club Applebee’s complaints may involve:
- An account not receiving offers
- A welcome offer
- A birthday offer
- An incorrect email address
- Difficulty signing in
- Duplicate accounts
- A promotion that did not apply
- Unwanted marketing messages
Use the official Applebee’s contact form or Guest Relations email. Include the account email address but do not send the account password.
Food Quality and Food Safety Complaints
Food complaints may involve:
- Undercooked meat
- Burned or overcooked food
- Foreign material
- Incorrect temperature
- Spoiled ingredients
- Cross-contact concerns
- A possible foodborne illness
- Unclean food-preparation or dining areas
Notify the restaurant manager immediately. Keep the receipt and photograph the food when appropriate.
For a suspected foodborne illness, seek appropriate medical care and consider contacting the local health department. Do not mail perishable food to Applebee’s headquarters unless the company provides specific instructions.
Applebee’s Allergy and Nutrition Questions
Applebee’s provides online nutrition and allergen information, but restaurant kitchens handle multiple ingredients and cannot necessarily eliminate all cross-contact risks.
Customers with allergies should:
- Review current allergen information
- Tell the server and manager about the allergy
- Ask about preparation and substitutions
- Avoid relying solely on older menu information
- Seek urgent medical help for a serious allergic reaction
Review Applebee’s Nutrition and Allergen Information.
Accessibility Complaints
Accessibility concerns may involve:
- Accessible entrances
- Parking
- Seating
- Restrooms
- Service animals
- Digital ordering
- Website accessibility
- Communication accommodations
Report a restaurant-level concern to the manager and Guest Relations. For an immediate danger or possible legal violation, contact the appropriate local authority or qualified professional.
Applebee’s Human Resources, Payroll and W-2 Questions
Applebee’s does not publish one universal Human Resources, payroll or W-2 phone number that serves every restaurant employee.
Franchise Restaurant Employees
Applebee’s official contact page directs franchise team members to their franchise’s main number or home office for:
- W-2 forms
- Employment verification
- Payroll
- Benefits
- Work schedules
- Leave requests
- Employee complaints
- Personnel records
The restaurant manager should be able to identify the franchise operating company.
Dine Brands and Corporate Employees
Dine Brands corporate employees should use internal Human Resources, payroll and benefits systems. Public Guest Relations agents generally cannot access corporate employee records.
Job Applicants
Applicants should use Applebee’s official careers resources. Restaurant jobs may be offered by the local franchisee rather than Applebee’s Services or Dine Brands.
Do not publish employee IDs, Social Security numbers, payroll records, schedules, medical information, disciplinary documents or private coworker information publicly.
Employee-Treatment Complaints
Employee complaints may involve:
- Scheduling
- Pay or tips
- Management treatment
- Harassment or discrimination allegations
- Workplace safety
- Leave or accommodation
- Termination
- W-2 access
Determine whether the restaurant is operated by a franchise company or Dine Brands. Use the employer’s Human Resources and reporting routes.
Serious wage, discrimination or safety issues may also involve an appropriate labor department, civil-rights agency, workplace-safety agency, attorney or other qualified professional.
Applebee’s Scam and Fake Support Warning
Be cautious of fake Applebee’s support numbers, gift-card offers, coupons, refund messages and employment advertisements.
- Verify contact information through Applebees.com.
- Do not disclose passwords or one-time verification codes.
- Do not provide complete payment-card information to an unexpected caller.
- Do not pay a supposed refund or complaint fee with gift cards or cryptocurrency.
- Do not send gift-card numbers or PINs to someone claiming to be a government agency.
- Verify an unexpected order, account or refund message through official support.
- Confirm a job offer with the franchise company or official careers system.
Applebee’s Reviews and Complaints
Five reader reviews are currently visible on this CorporateOfficeHeadquarters.com page, dated from March 18 through May 18, 2025.
Reported themes include:
- A burned sandwich and an allegedly unsatisfactory replacement
- Sticky tables and booths
- Guests allegedly waiting without being acknowledged
- A visibly dirty restaurant and restroom
- An overcooked steak
- A server allegedly dismissing a complaint
- A drink that differed from the menu presentation
- A bartender allegedly handling a garnish with bare hands
- Dissatisfaction with local management responses
These reviews describe individual guest experiences and allegations involving particular restaurants. They do not establish that every Applebee’s location, franchise owner, employee or manager will provide the same experience.
No reliable aggregate star rating is currently displayed. A useful review should identify the restaurant location, approximate date and time, food or service involved, manager response, Guest Relations route used, case number and whether the concern was resolved.
About Applebee’s
Applebee’s began in 1980 when Bill and T.J. Palmer opened T.J. Applebee’s Rx for Edibles & Elixirs in Decatur, Georgia.
The concept later became Applebee’s Neighborhood Grill + Bar. IHOP Corp. acquired Applebee’s in 2007, and the combined parent company is now Dine Brands Global.
Applebee’s serves casual-dining menu items that may include:
- Burgers
- Steaks
- Ribs and riblets
- Chicken dishes
- Pasta
- Salads
- Sandwiches
- Appetizers
- Desserts
- Cocktails and beer
- Takeout
- Carside To Go
- Delivery
- Catering at participating locations
Menu selection, pricing, promotions, alcohol service, delivery, hours and participation vary by restaurant.
Who Owns Applebee’s?
Applebee’s is owned by Dine Brands Global, Inc.
Dine Brands also owns:
- IHOP
- Fuzzy’s Taco Shop
Dine Brands trades on the New York Stock Exchange under the symbol DIN.
Who Is the President of Applebee’s?
John Peyton currently serves as Applebee’s president and chief executive officer of Dine Brands Global.
Other current Dine Brands leaders include:
- Vance Chang: Chief financial officer
- Chris Padilla: Chief information officer
- Christine Son: Senior vice president, general counsel and secretary
- Susan Nelson: Senior vice president and chief communications and public affairs officer
Executive roles may change. Investors, franchisees, suppliers and formal business contacts should confirm current leadership through Dine Brands.
Applebee’s Competitors and Related Corporate Office Pages
- IHOP Corporate Office
- Chili’s Corporate Office
- TGI Fridays Corporate Office
- Outback Steakhouse Corporate Office
- Olive Garden Corporate Office
- Texas Roadhouse Corporate Office
- Cracker Barrel Corporate Office
Official and Related Applebee’s Resources
- Official Applebee’s Website
- Applebee’s Contact Form
- Applebee’s Frequently Asked Questions
- Applebee’s Restaurant Locator
- Applebee’s Gift Cards
- Applebee’s Gift Card Support Portal
- Nutrition and Allergen Information
- Applebee’s Accessibility Information
- Applebee’s Careers
- Dine Brands Global
- Dine Brands Leadership
- Dine Brands Investor Relations
- Applebee’s Customer Service Numbers, Reviews and Complaints
- Investigate an Unrecognized Applebee’s Charge
Frequently Asked Questions About Applebee’s Corporate Office
Where is Applebee’s corporate office?
Applebee’s corporate office and home office are located at 10 W. Walnut Street, Pasadena, CA 91103.
What is Applebee’s corporate phone number?
The Applebee’s corporate and Guest Relations phone number is 1-888-592-7753.
What is the Applebees corporate office phone number?
People searching for the Applebees corporate office without the apostrophe are generally looking for 1-888-592-7753 and the Pasadena headquarters address.
What is Applebee’s corporate office address?
The corporate address is Applebee’s Services, Inc., 10 W. Walnut Street, Pasadena, CA 91103.
Where is Applebee’s headquarters?
Applebee’s headquarters is in Pasadena, California. The brand moved its corporate headquarters to Pasadena in 2023.
What is Applebee’s HQ location?
Applebee’s HQ is located at 10 W. Walnut Street in Pasadena, California.
What is Applebee’s complaint line?
Call Applebee’s Guest Relations at 1-888-592-7753.
What is Applebee’s complaint email?
Email gu*************@*******es.com for positive or poor restaurant experiences.
How do I contact Applebee’s corporate about a complaint?
Start with the restaurant manager. If the concern is not resolved, contact Guest Relations by telephone, email or the official contact form and request a case number.
What are Applebee’s corporate phone hours?
The home office lists telephone hours of 8 a.m.–7 p.m. Central on Monday and 8 a.m.–5 p.m. Central Tuesday through Friday.
What is the Dine Brands corporate phone number?
Dine Brands Global can be reached at 1-866-995-3463.
What is the Applebee’s gift-card support number?
Call 1-800-252-6722 for Applebee’s gift-card assistance.
How do I dispute an Applebee’s charge?
Obtain an itemized receipt and contact the restaurant. For an online or delivery order, also contact the responsible ordering provider. Notify Guest Relations and the card issuer if the transaction remains unresolved or unauthorized.
How do I get a refund from Applebee’s?
Ask the restaurant manager to review the transaction. Obtain written confirmation of any refund and contact Guest Relations if the restaurant does not resolve the matter.
What is Applebee’s Human Resources phone number?
Applebee’s does not publish one universal HR number for all restaurant employees. Franchise employees should contact their franchise company or franchise home office.
How does an Applebee’s employee obtain a W-2?
A franchise restaurant employee should contact the franchise employer’s payroll department, Human Resources office or main office.
Who owns Applebee’s?
Applebee’s is owned by Dine Brands Global, Inc.
Who is the president of Applebee’s?
John Peyton currently serves as Applebee’s president and CEO of Dine Brands Global.
Are all Applebee’s restaurants franchised?
No. Most are franchise-operated, but Dine Brands also operates a smaller portfolio of company-owned Applebee’s restaurants.
Is CorporateOfficeHeadquarters.com affiliated with Applebee’s?
No. CorporateOfficeHeadquarters.com is an independent corporate-contact and consumer-review website and is not affiliated with Applebee’s or Dine Brands Global.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, complaint information and public review pages since 2004.
Information is reviewed using official company contact pages, corporate filings, leadership resources, restaurant information, gift-card policies and visible reader submissions when available.
Corporate addresses, telephone numbers, leadership, restaurant ownership, franchise operators, gift-card procedures and complaint routes can change. Verify time-sensitive information directly with Applebee’s or Dine Brands before mailing documents or sharing private information.
Page Update Note
This Applebee’s corporate office page was updated on July 30, 2026
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Applebee’s Neighborhood Grill + Bar, Applebee’s Restaurants LLC, Applebee’s Services, Inc., Dine Brands Global, any Applebee’s franchisee, restaurant, employee, delivery company, gift-card processor, payment provider or government agency.
Applebee’s, Club Applebee’s, Dine Brands and related names, logos, trademarks and service marks belong to their respective owners. Corporate addresses, phone numbers, restaurant ownership, operating policies, menu prices, promotions, gift-card terms and complaint procedures may change without notice.
CorporateOfficeHeadquarters.com cannot access restaurant transactions, issue refunds, change online orders, restore rewards accounts, replace gift cards, provide W-2 forms or contact Applebee’s on a reader’s behalf.
This page does not provide food-safety, allergy, medical, employment, legal or financial advice. Contact Applebee’s, the franchise employer, a medical provider, card issuer, health department, labor agency, emergency service or qualified professional when appropriate.
Share Your Applebee’s Experience
Have you contacted an Applebee’s restaurant manager, franchise office, Guest Relations, gift-card support or Dine Brands about a complaint?
Share your experience below and identify the general restaurant location, approximate date, order or service involved, support route used, whether a case number was provided and whether the concern was resolved.
Privacy warning: Do not post complete payment-card numbers, gift-card numbers or PINs, passwords, full order numbers, home addresses, private telephone numbers, employee IDs, payroll records, W-2 forms, medical information or other sensitive personal information in a public review.
