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  • A&W Corporate Office Headquarters HQ

A&W Corporate Office Headquarters HQ

How To Contact A&W Restaurants Corporate Office Headquarters HQ

Yum Brands – Address

1441 Gardiner Lane
Louisville, KY 40213

Corporate Phone Number: 1-502-874-8300

Fax Number: 1-502-454-2410

Customer Service Phone Number: 1-502-874-3000

 
  • I just purchased several 2-liter bottles of A&W Rootbeer and there was something very wrong when I tasted the first bottle so I tried a second bottle. Both were bad. I tried a 16 oz bottle I had on hand to see if my taste was off. That bottle was fine so I know the large bottles are bad. Please contact me ASAP.

     
  • I am very upset that you have changed your zero root beer formula. I love d it .. the only soda I bought for years and years. I used to put milk in it to taste like a float.
    But now the milk kind of curdles. Is it a temp change? I buy the 2l bottles in the grocery store, the taste is completely different!

     
  • I had a really bad experience at the Wittenberg A&W, please refer to the above explanation… I did call them at Wittenberg to get the Store # so that I could correct the mistake that I made on my survey… The younger lady that answered the Wittenberg A&W said that she looked on a receipt that they had and that there is no store # on the receipt, and why I wanted to know… I stated that there must be a store identification # on the receipt, she looked again and said that there is no number on the receipt and again asked why I wanted to know… I then said I was doing a survey and she hung up on me without any comment or explanation… That did not help my very poor experience with the Wittenberg A&W

     
  • I just did a survey for a really bad experience that I had at the Wittenberg A&W and then I realized that it was the wrong receipt that I did the survey on, so please know that the very poor comment on the receipt with the code 1637W WAS NOT FOR THE A&W ON THE RECEIPT AT 2646 MANITOWAC ROAD, GREEN BAY WISCONSIN…. THE VERY POOR COMMENTS WERE ONLY FOR THE WITTENBERG A&W!!!! THE 2646 MANITOWAC A&W WAS EXCELLENT AND SHOULD HAVE BEEN RATED ALL EXCELLENT COMMENTS.. PLEASE REFER THIS TO MANAGEMENT, THANK YOU!!!!

     
  • Today is National Root Beer Float day. I went to our one local A&W in my town and presented my coupon for a free root beer float. I was told this is a fund raiser and I would have to put money in some box they had sitting on the counter. I asked for a manager. I told her the problem and read to her the "free root beer float" language, and she stated to me that this is a fund raiser. I made the comment, well it isn't free then is it?" I have never heard of such thing. This is extortion. I will be contacting our attorney general's office and their corporate headquarters tomorrow. The manager needs to be fired. She got very snotty after she figured out I was right and turned her back and walked off. Hey A&W, your food is too expensive and I can by root beer and ice cream at the store. Don't need your employees' crap!

     
  • Stopped at West Broad location in Columbus Ohio. Cashed in a coupon for a bacon double cheeseburger. Was charged and paid for it, but when I got home, I only had a plain double cheese. Stopped back the next day to get the correct burger that I had been charged for & paid for, but was refused by very rude manager who said I should have let them know on the day of the problem. As it was the next day, she couldn't/wouldn't fix it because it would mess up her precious paperwork. Yet she had no problem taking my money the day before for an incorrect order. I consider this stealing from a customer. Will no longer be doing business with A&W or Long Johns, which shares this location.

     
  • I know someone who worked at the monroe michigan a&w he went to go get his chech and there was only a envelope with some money in it he came home and called the next day to get hung up on and told the big guy was not there again today now mind you he is always there how can my friend get help

     
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