Barnes & Noble corporate office is located in New York City. Barnes & Noble, Inc. is the largest retail bookseller in the United States and operates hundreds of bookstores along with BN.com, NOOK digital products, SparkNotes and stationery and gift retailer Paper Source.
This page provides the current Barnes & Noble headquarters address, corporate office phone number, customer-service contacts, corporate email, membership support, online-order assistance, careers information and complaint-escalation resources.
Important contact distinction: Barnes & Noble’s Home Office is at 33 East 17th Street, New York, NY 10003. This is also the address of the Barnes & Noble Union Square flagship bookstore. The corporate office and retail store use different phone numbers, and ordinary customer-service questions should generally be handled through Barnes & Noble Customer Service rather than the corporate office.
Barnes & Noble Corporate Office Headquarters
- Company: Barnes & Noble, Inc.
- Barnes & Noble Headquarters Address: 33 East 17th Street, New York, NY 10003, USA
- Barnes & Noble Corporate Office Phone Number: 212-633-3300
- Barnes & Noble Customer Service: 1-800-843-2665 / 1-800-THE-BOOK
- Customer Service Phone Hours: Daily, 9 a.m.-9 p.m. Eastern Time
- Customer Service Chat: Available 24 hours a day through the Barnes & Noble Help Center
- International Customer Service: 1-201-559-3882
- Barnes & Noble Membership: 1-866-238-7323
- Orders Placed in Stores for Home Delivery / Store Feedback: 1-800-962-6177
- General Corporate Email: bn***@**.com
- Customer Service and Chat: Barnes & Noble Contact Us
- Help Center: Barnes & Noble Help Center
- Store Locator: Find a Barnes & Noble Store
- Careers: Barnes & Noble Careers
- Corporate Website: Barnes & Noble, Inc.
- Consumer Website: BarnesandNoble.com
Where Is Barnes & Noble Headquarters?
Barnes & Noble identifies its Home Office at:
Barnes & Noble, Inc.
33 East 17th Street
New York, NY 10003
USA
This is the primary Barnes & Noble headquarters address for people searching for the Barnes and Noble corporate address, Barnes & Noble headquarters mailing address, Barnes & Noble main office or Barnes & Noble corporate headquarters.
The address is located near Union Square in Manhattan and is also home to Barnes & Noble’s flagship Union Square bookstore.
Barnes & Noble Corporate Office Versus Union Square Store
The headquarters and the Barnes & Noble Union Square bookstore share the same 33 East 17th Street address, which can cause confusion when searching for telephone numbers.
- Corporate Office Number: 212-633-3300
- Union Square Retail Store Number: 212-253-0810
The Union Square store phone is intended for store hours, events, merchandise availability and other questions involving that particular bookstore.
The corporate-office number should not be used as a substitute for Barnes & Noble Customer Service when the concern involves an online order, payment, account, membership or NOOK product.
Barnes & Noble Customer Service
Barnes & Noble Customer Service can be reached at 1-800-843-2665, also expressed as 1-800-THE-BOOK.
Current telephone-support hours are:
- Monday-Sunday: 9 a.m.-9 p.m. Eastern Time
International customers can call 1-201-559-3882.
Barnes & Noble also offers online chat through its Help Center. Current support information identifies chat as available 24 hours a day.
Customer Service can help with issues including:
- BN.com orders
- Payment updates
- Order status
- Shipping questions
- Returns and refunds
- Damaged or incorrect merchandise
- Account access
- Gift cards
- NOOK and digital content
- Membership questions
Barnes & Noble Email Address
Barnes & Noble’s corporate FAQ publishes bn***@**.com for general questions that are not answered in the company’s corporate FAQs.
This should be treated as a general corporate inquiry address rather than the primary route for an online order, refund or account problem.
Customers seeking help with an order or account should use the Barnes & Noble Help Center, chat or customer-service telephone number so support can locate the transaction and verify the customer.
Barnes & Noble Online Order Problems
For an issue involving an order placed directly through BN.com, call 1-800-843-2665 or use the Help Center chat and email options.
Before contacting support, gather:
- The email address used for the order
- The order number
- The purchase date
- The merchandise ordered
- The delivery or tracking information
- Any cancellation or refund confirmation
- Previous customer-service correspondence
Barnes & Noble changed the BN.com platform in May 2026. Among the changes, BN.com now uses emailed six-digit sign-in codes instead of a traditional password for the website. NOOK devices and apps continue to use their separate NOOK passwords.
If an account or order issue appears after the website transition, use the current Help Center instructions rather than older account-recovery directions found elsewhere online.
Orders Placed at a Barnes & Noble Store
Barnes & Noble provides a separate contact for orders placed inside a bookstore and shipped to a customer’s home.
For those orders, or for feedback involving service in a store, call 1-800-962-6177.
For a problem that can be addressed locally, Barnes & Noble recommends contacting the store manager first. Use the official store locator to identify the correct location and current phone number.
Barnes & Noble Returns and Refunds
Return eligibility depends on the product, purchase channel, timing and current Barnes & Noble return policy.
Customers with a return or refund problem should keep:
- The receipt or BN.com order information
- The product and original packaging when relevant
- Return authorization information
- Carrier tracking and drop-off receipts
- Emails confirming a promised refund
- Previous case or chat information
Use the current Barnes & Noble Returns and Refunds resources for the policy applicable to the purchase.
Barnes & Noble Membership Support
Barnes & Noble currently offers Premium Membership and the free B&N Rewards program.
For Membership questions, Barnes & Noble’s corporate contact page lists 1-866-238-7323.
Members can also manage many membership settings through their BN.com account, including membership details and eligible renewal settings.
Premium Membership currently includes benefits such as an everyday member discount, qualifying shipping benefits, Rewards membership and other benefits subject to current program terms.
Barnes & Noble NOOK Support
NOOK eReaders, digital books, audiobooks and related digital-content questions are supported through the Barnes & Noble Help Center and 1-800-843-2665.
Customers should have the email address associated with their NOOK account and device information available when contacting support.
Because the 2026 BN.com sign-in process differs from the password system used for NOOK devices and apps, confirm which account credential is causing the problem before resetting information.
How to Escalate a Barnes & Noble Complaint
The appropriate escalation route depends on whether the complaint involves a store, BN.com order, membership, NOOK product, publisher relationship or another service.
- Start with the responsible department: Call 1-800-843-2665 for online customer-service matters or contact the local store manager for an in-store problem.
- Document the issue: Keep receipts, order numbers, tracking records, screenshots and previous correspondence.
- State the requested resolution: Clearly explain whether you want a refund, replacement, delivery investigation, account correction or another outcome.
- Keep support records: Save emails, chat transcripts and any case or reference number.
- Request additional review: Ask for a supervisor or appropriate specialist if the first representative cannot resolve the complaint.
- Use the corporate contact when appropriate: General unresolved corporate correspondence can be sent to Barnes & Noble, Inc., 33 East 17th Street, New York, NY 10003. General corporate questions can also be directed to bn***@**.com.
Barnes & Noble Authors and Publishers
Authors and publishers should not use ordinary retail customer service as their primary route for trying to get a book stocked by Barnes & Noble.
Barnes & Noble maintains dedicated publisher and author resources explaining how books are considered for BN.com, bookstore inventory and author events.
Authors and publishers can review the official Barnes & Noble Publishers & Authors information for current procedures.
Barnes & Noble also publishes warnings about fraudulent offers claiming to guarantee in-store book placement. Authors should verify any solicitation through Barnes & Noble’s official websites before sending money, books or sensitive information.
Barnes & Noble Human Resources and Careers
Barnes & Noble does not prominently publish a general Human Resources telephone number for all employee or applicant matters on its main corporate contact page.
Job seekers should use the official Barnes & Noble Careers website for current retail, corporate and distribution-center positions.
The careers site lists 1-800-799-5335 specifically for applicants who require a reasonable accommodation during the application or employment process. This number should not be represented as a general Barnes & Noble HR hotline.
About Barnes & Noble
The Barnes & Noble name has roots extending back to the nineteenth-century American bookselling business. The modern Barnes & Noble company took shape in 1971 when bookseller Leonard Riggio acquired the Barnes & Noble trade name and bookstore in New York.
The company expanded into a nationwide bookstore chain and became closely associated with large-format bookstores, extensive book inventories, cafés, author events and community programming.
Today, Barnes & Noble says it operates approximately 700 bookstores across the United States. It also operates BN.com, the NOOK digital business, SparkNotes and Paper Source.
Who Owns Barnes & Noble?
Barnes & Noble is privately owned by Elliott Advisors (UK) Limited.
Elliott acquired Barnes & Noble in 2019. The ownership group also owns Waterstones, the large bookseller operating in the United Kingdom and other European markets.
Barnes & Noble is therefore no longer a publicly traded company.
Who Is the CEO of Barnes & Noble?
James Daunt is Chief Executive Officer of Barnes & Noble.
Daunt also leads Waterstones and founded the independent Daunt Books chain in the United Kingdom. He has overseen Barnes & Noble during a period of renewed store expansion, with the company opening dozens of new bookstores annually.
Barnes & Noble Education Is a Separate Company
Barnes & Noble Education, Inc., including Barnes & Noble College, is not the same company as Barnes & Noble, Inc.
Barnes & Noble Education became an independent public company in 2015. Barnes & Noble’s current corporate website specifically notes that Barnes & Noble Education and Barnes & Noble College are not affiliated with the Barnes & Noble retail bookseller.
Students seeking assistance with a campus bookstore operated by Barnes & Noble College should therefore use the contact information provided for that store or Barnes & Noble Education rather than the retail Barnes & Noble corporate office.
Barnes & Noble Competitors and Related Corporate Offices
Barnes & Noble competes with online retailers, mass merchants, independent bookstores and other booksellers for physical books, eBooks, audiobooks, toys, games, gifts and related merchandise.
- Amazon Corporate Office — major online competitor for physical books, Kindle eBooks and audiobooks
- Walmart Corporate Office — mass retailer selling books, toys, games and gifts
- Target Corporate Office — national retailer competing in books, entertainment, toys and gifts
Barnes & Noble also competes with independent local bookstores and specialty online booksellers.
Barnes & Noble Reviews on CorporateOfficeHeadquarters.com
The current Barnes & Noble CorporateOfficeHeadquarters.com page displays five reader reviews before a “See More Reviews” option.
Among those five visible submissions, two customers describe online-order problems. One concerns a graduation gift card that allegedly arrived later than expected, while another describes difficulty confirming whether a book order had been delivered after an email and account-verification problem.
Another reviewer alleges an unresolved payment issue involving books supplied through a publisher relationship. A separate submission describes a suspicious solicitation claiming to involve Barnes & Noble book stocking, while another reviewer complains about magazine replenishment at two Colorado stores.
Because the page indicates that additional reviews are available beyond the five initially displayed, these comments should not be treated as a complete measure of Barnes & Noble customer sentiment.
Frequently Asked Questions
Where is Barnes & Noble headquarters?
Barnes & Noble’s Home Office is located at 33 East 17th Street, New York, NY 10003.
What is the Barnes & Noble headquarters address?
The Barnes & Noble headquarters address is 33 East 17th Street, New York, New York 10003.
What is the Barnes and Noble corporate address?
The current Barnes & Noble corporate Home Office address is 33 East 17th Street, New York, NY 10003.
What is the Barnes & Noble corporate office phone number?
The Barnes & Noble corporate office is commonly listed at 212-633-3300. Ordinary customer questions should normally be directed to 1-800-843-2665.
Is 33 East 17th Street also a Barnes & Noble bookstore?
Yes. Barnes & Noble identifies 33 East 17th Street as its Home Office, and the same address is also home to its Union Square flagship bookstore. The retail store phone number is 212-253-0810.
What is the Barnes & Noble customer service number?
Barnes & Noble Customer Service can be reached at 1-800-843-2665, or 1-800-THE-BOOK.
What are Barnes & Noble customer service hours?
Phone support is currently available every day from 9 a.m. to 9 p.m. Eastern Time. Barnes & Noble also offers 24-hour online chat.
What is the Barnes & Noble email address?
For general corporate questions, Barnes & Noble publishes bn***@**.com. Customer-order and account problems should normally be submitted through the Help Center so support can verify the customer and transaction.
What is the Barnes & Noble mailing address?
General corporate correspondence can be directed to Barnes & Noble, Inc., 33 East 17th Street, New York, NY 10003. Specialized vendor, publishing or other business matters may use different addresses or processes.
What is the Barnes & Noble Membership phone number?
Barnes & Noble lists 1-866-238-7323 for Membership inquiries.
How do I contact Barnes & Noble about an online order?
Call 1-800-843-2665 or use Barnes & Noble’s Help Center chat or email support.
How do I complain about a Barnes & Noble store?
Start with the store manager. If the problem remains unresolved, Barnes & Noble lists 1-800-962-6177 for feedback regarding service in its stores and certain orders placed at a store for home delivery.
Who owns Barnes & Noble?
Barnes & Noble is privately owned by Elliott Advisors (UK) Limited.
Who is the CEO of Barnes & Noble?
James Daunt is Chief Executive Officer of Barnes & Noble.
Is Barnes & Noble College owned by Barnes & Noble?
No. Barnes & Noble Education, including Barnes & Noble College, is a separate public company and is not affiliated with the Barnes & Noble retail bookseller.
Does Barnes & Noble have an HR phone number?
A dedicated general Barnes & Noble HR phone number is not prominently published for public use. Job applicants should use the official careers site. The careers site lists 1-800-799-5335 specifically for reasonable-accommodation requests.
How do I file a corporate complaint with Barnes & Noble?
Begin with Customer Service or the store involved, document the issue and request additional review if necessary. For an appropriate unresolved corporate matter, correspondence can be directed to Barnes & Noble, Inc., 33 East 17th Street, New York, NY 10003, or a general corporate inquiry can be sent to bn***@**.com.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate and customer-service phone numbers, complaint-escalation information and reader reviews. This Barnes & Noble page distinguishes the New York Home Office from the Union Square retail store and separates corporate, online-order, membership, store-service, careers and publishing contacts.
Page Update Note
This Barnes & Noble page was updated on August 19, 2026, to verify the New York Home Office address, confirm current customer-service phone numbers and hours, add 24-hour chat and the corporate email address, distinguish the headquarters from the Union Square retail store, add current Membership and store-order contacts, update ownership and leadership information, clarify that Barnes & Noble Education is a separate company, summarize the five visible CorporateOfficeHeadquarters.com reviews and verify relevant related links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Barnes & Noble, Inc., Elliott Advisors, Barnes & Noble Education, Barnes & Noble College, Paper Source or any Barnes & Noble store. This page is provided for informational, review, complaint and feedback purposes.
Corporate addresses, phone numbers, support hours, store information, membership terms, return policies and contact procedures can change. Confirm time-sensitive information directly with Barnes & Noble before mailing correspondence, visiting an office or providing private information.
Barnes & Noble Complaints, Reviews and Feedback
Have you contacted Barnes & Noble corporate headquarters, Customer Service, a local bookstore, Membership support, NOOK support or another department? Share a firsthand review below. Useful feedback may address online orders, shipping, gift cards, store service, returns, refunds, memberships, books, NOOK products or corporate complaint handling.
Describe what happened, approximately when it occurred, which Barnes & Noble support route you used and how the company responded. Do not publish complete order numbers, payment information, gift-card numbers, passwords, sign-in codes, home addresses or other sensitive personal information.