Contact BJ's Brewhouse Corporate Office Headquarters - 2022
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BJ’s Brewhouse Corporate Office Headquarters

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BJ’s Brewhouse Corporate Office Headquarters
7755 Center Avenue
Suite 300
Huntington Beach, CA  92647
Corporate Phone Number: 1-714-500-2400

31 replies on “BJ’s Brewhouse Corporate Office Headquarters”

I lost half of what else needs to be said about this place, because this application or program had a limit and I hit the wrong button! I tried to edit and repost, but it's all lost! Just know the Columbia, MD Bjs brewhouse is a toxic environment and the managers allow for it! This company isn't worth my time or effort anymore to even try to explain the poor food handling and poor attitudes of employees and management all over again!

My husband & I went to Bjs brewhouse in coral springs, Fl today. One of the worst experiences I have had at a restaurant. we have been there before and no issues arise until the second time we visited. We had to wait at least 10 mins for a table when there were clearly empty tables in sight. We were then finally seated and waited another 10 15 minutes for a waiter to show up, and no one di . Until a another family showed up and sat next to us and a waiter greeted them immediately and took their orders before us. The busser noticed this and offered to take our order which I found to be absolutely ridiculous. The waiter then turned around , barely said hello and threw coasters on our table in a hateful way. After that, my husband and I got up and left . We could not believe the disrespect we have been subjected to. I hate to say the reason being but it looked like your employee had an issue with african Americans. And it was very unfortunate and uncomfortable for us to witness the mistreatment. I will be filing a complaint and extremely furious with this service.

So another unhappy customer, my wife and I went to the new BJ's in Warwick Rhode Island last night. We got there about
645-7 pm. Please was packed so we sat at the bar. We ordered a few drinks and got some spinach and artichoke dip with the chips, that came out with less than half of a container of spinach and artichoke dip. I finished my drink and a bartender made me a new one. My wife finished her drink and they took her glasses did not even ask her if she wanted another drink . So after 10 minutes of finally getting a bartender over there kid said that he didn't know how to make the drink that she wanted. Potati. So after 10 minutes of finally getting a bartender over there kid said that he didn't know how to make the drink that she wanted. ( it was just soda water vodka and a splash of raspberry syrup ) so we had to wait another 10 minutes for another bartender to come over and make the drink. I ordered the chowder in a bread bowl which came half filled with chowder. Then I ordered the baked ziti with the sausage etc. and that came with about five pieces of ziti and a quarter of a piece of sausage. You could actually see the bottom of the bowl that it came in because it was so little bit in
there, by now it was almost 9 o'clock and they wanted to remake my food as my wife is sitting there eating hers. I went to the soft opening that they had with a limited menu and all their portions were huge being awful and the manager who is doing the opening was nice as can be. While sitting at the bar I watch them bring our food to four different people sitting at the bar and ask them if that was theirs . We also had everybody else's food come to ours and ask if it was ours. Total confusion in that place. I wish I could post a picture because I took a photo of the menu item versus the items that they brought out to me it is a joke. I've heard so many people complaining about this place because they switch the waitresses and waiters off halfway through your meal to give them a break and the new waitress has no clue what is going on or what your order was. I'm a very dissatisfied customer and don't think I'll be going back there at all. Please spread the word as I'm sure there's other people who went to the one in Warwick rhode Island and know exactly what I'm talking about

I have served in the industry and have family who are managing partners of similar restaurant concepts. I know whats its like to have rough days and be frustrated by the end of the night.
We arrived approx 11:45 ft wayne, IN and sat at the bar bc we did not want to slow servers getting out in the next hour (closing). We were greeted promptly and served promptly. However, we were also in a bit of a hurry to order. When i politely told the bartender we were ready she fired back with her passive aggressive comment "yes, i was coming over as soon as i dropped these off." Which was fine. What was not fine was the eye roll, forcefully dropping of menus in front of me and a comment of "it's people like that" to a person sitting next to us (who obviously also works here). As the meal continued she continued to be extremely rude. What i find the most unfortunate, is that due to my experience in the field, i tip extremely generously… not tonight. Keep your attitude to yourself in the service industry. Especially if you are trying to earn money. I will also be reviewing this via social media to get the word out. If u want a miserable attitude filled experience, eat here with this bartender!

I have served in the industry and have family who are managing partners of similar restaurant concepts. I know whats its like to have rough days and be frustrated by the end of the night.
We arrived approx 11:45 and sat at the bar bc we did not want to slow servers getting out in the next hour (closing). We were greeted promptly and served promptly. However, we were also in a bit of a hurry to order. When i politely told the bartender we were ready she fired back with her passive aggressive comment "yes, i was coming over as soon as i dropped these off." Which was fine. What was not fine was the eye roll, forcefully dropping of menus in front of me and a comment of "it's people like that" to a person sitting next to us (who obviously also works here). As the meal continued she continued to be extremely rude. What i find the most unfortunate, is that due to my experience in the field, i tip extremely generously… not tonight. Keep your attitude to yourself in the service industry. Especially if you are trying to earn money. I will also be reviewing this via social media to get the word out. If u want a miserable attitude filled experience, eat here with this bartender!

On October 21st, 2017, I decided to take my closest group of friends out to dinner. I had a choice of anywhere from Erie, PA to Mentor, Ohio. I had always spoken so highly of BJ’s that everyone wanted to eat there. (Out of the group of five people, only my husband and I had eaten there previously.) To put this into perspective, my husband and I drove 2 hours north to pick up the other 3 guests and drive another 45 minutes to the restaurant. We live near Pittsburgh, PA but had decided to drive north to save everyone else a much farther drive. I was very excited to introduce them to this restaurant. I would like to share my experience with you.
At 10pm, we arrived to BJ’s in Mentor, Ohio. We were seated at a rounded booth. The waitress asked for our drink orders and everyone ordered an alcoholic beverage. While we were ordering our drinks, we asked her to change the closest TV to the baseball game. She came back shortly after with only 3 of the 5 drinks and told us they were out of the ingredients to make the other 2 drinks. We ordered two more different drinks and she said she was out of the ingredients for the second drink as well. She came back a 3rd time to tell us that the drink would be out momentarily, but they couldn’t find the recipe for the last drink. I had to ask again for the TV station to be changed. Finally, the last drink came out more than 25 minutes after the original drinks arrived.
By this time, the glasses were all empty. We ordered more drinks along with our two appetizers, but the drinks did not show up until after dinner had been served and half eaten. I had ordered a tea while eating the appetizer and I didn’t see this tea until dinner had arrived. All of the glasses sat empty through the entrée. We ordered two desserts and more drinks. When my refill of tea still hadn’t come after we ate dessert, I asked her to please bring me a tea-to-go, since I couldn’t enjoy it while sitting. It took her over 40 minutes to get us the check. I had been charged for two teas. I was visibly upset by this point. I had already made it clear I waited too long for my drink and she still went ahead and charged me twice. I showed her the bill and asked her to correct it. She did, but with undeserved attitude towards me. We didn’t leave until after 12:30am.
I have always loved the food at BJ’s. Obviously, we knew what we wanted. I ordered two appetizers, 5 entrees (three of which were steaks), 2 large desserts, and as much alcohol as needed. The problem wasn’t the food. The issue I have is with the customer service. I have been to BJ’s 5 times in the past 9 months. I love going there, and I usually take someone new with me to experience it. The customer service has always been hit or miss, but this time it was especially embarrassing for me. I was so embarrassed to have recommended a place that did not take care of me or my guests. I know they will not ever go to a BJ’s because they brought it up on the car ride home. The problem is, after this last experience, I do not know that I will return either. It is considered a brewhouse and I cannot begin to understand why anyone’s cup sat empty. You would think the restaurant would want a group of young twenty-somethings eating and drinking there for as long as possible.
At the very end of the dinner, once all my guests had walked outside to the car, I did approach the manager, Mike. I attempted to explain how disastrous the dining experience was, but he seemed indifferent to the situation. Perhaps he did not know how truly disastrous it was. Thirty seconds later, I left with the problem unaddressed.

714-500-2400 corporate number.
No one replies to the e-mail address info@bjsrestaurants.com. Corp. Receptionist stated she is not allowed to forward issues to any corp. executive. Bad move. Am I a mystery shopper, investor, consumer with multiple poor experiences that could educate you on …future of this company if mistakes aren't corrected…am I a food critic so FYI as any of them we will not be going back any of the locations or sisters companies or restaurants. It's apparent from their track record burnt food, missing food, tasteless food ….see the publication

I'm an employee and I was shorted this pay period four days on my check. Every time I call the Noblesville Indiana restaurant they keep telling me they're too busy to talk to me IO gills I have to pay I have to have gas to get back and forth to work and I need to eat. So what is the solution to this ?

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