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  • BJ’s Brewhouse Corporate Office Headquarters

BJ’s Brewhouse Corporate Office Headquarters

How To Contact BJ’s Brewhouse Corporate Office Headquarters

7755 Center Avenue
Suite 300
Huntington Beach, CA  92647
Corporate Phone Number: 1-714-500-2400

 
  • My name is Dizelle Dowell. I went to BJ's in Arlington Texas. Going to there restroom as I walked down there ramp in this particular section, I slipped fell and broke my wrist. You would think that as popular as this restaurant is they would not treat you like you are nothing. A manager never came to take an incident report or even checked to see if I was ok. I had to call them the next day to report the fall. The manager Cliff said he had heard someone fell. But he was in another part of the restaurant. Brian or Byron was the manager in that section. Well it has been over a month now and their so called claims insurance people have not done anything to resolve this problem. So now I have to make it a legal matter which I didn't want to.

     
  • My name is Dizelle Dowell. I went to BJ's in Arlington Texas. Going to there restroom as I walked down there ramp in this particular section, I slipped fell and broke my wrist. You would think that as popular as this restaurant is they would not treat you like you are nothing. A manager never came to take an incident report or even checked to see if I was ok. I had to call them the next day to report the fall. The manager Cliff said he had heard someone fell. But he was in another part of the restaurant. Brian or Byron was the manager in that section. Well it has been over a month now and their so called claims insurance people have not done anything to resolve this problem. So now I have to make it a legal matter which I didn't want to.

     
  • I had never felt discriminated, but it happened today at BJ's!! We were there to celebrate my daughter's birthday and have a good time with our family. Waiter was rude as hell and seemed to be having a bad time serving our table. He yelled at my granddaughter because he couldn't hear what she was ordering. We reported his behavior to the manager and they moved him elsewhere and send us a new waiter but the tension was there. Management never approached our table to see what had happened. I guess you have to be WHITE to get good service at BJ's. For sure we are not retuning!! Our $200 dollar bill was not good enough! I hope HE (waiter) gets a piece of his own medicine soon!!!

     
    • Unfortunately most servers regardless of their ethnicity are jaded towards a certain ethnicity due in part to knowing they are going to get stiffed when it comes time for tipping in for service. I have bent over backwards and consistent and excellent service for years towards all races. However it is a given that no matter how great of service and connection made with the people, they are just crappy tippers, it is well known an publicized. People see that you dress nice, drive nice cars obviously you make good money but consistently slap members of the service industry in the face with less than poor tipping. As a service proffessional who does get paychecks, and is dependent on their tips only to support families and try to save some to have just to spend time with our kids, it is disgraceful and ingnorant of people to not understand how hard service professionals work to constantly get stiffed by 90% of certain people when walk through door, everyone cringes at the possibility of getting you in our sections…we know we are going bend over backwards to make things enjoyable for you and then that $200 dollar check comes and you leave them $5-$10 dollars max it gets old. Please out yourself in their shoes, working that hard on your feet for hours no breaks just continuous and consistent serving with no return…sure people have had fun and will remember me and my great service and the whole thing is ruined when we open the check presenter an find a $5 after they dined for $200. That doesnt even cover what we have to tip others out on. Bartenders, bussers and food runners must be tipped on our sales, so basically a table spends 45 mins to 2 hours at a table to only tip you peanuts is not worth our time and money. Most of us have to tip out nearly 5% of hour sales combined. The person that was rude to you is not right and they need to be counseled. Please think of this as perhaps an eye opener for you and people you may know that don't tip well enough to support a hamster let alone a family to support.

       
  • Just had to let you know what a great manager Jason is at your restaurant at the South Hill Village in Pittsburgh, Pa. I love your restaurant but my takeout order wasn't up to your usual standards. I called and Jason was truly concerned and sent me a giftcard to make up for the error. He followed up with my survey and made sure I was satisfied. Customer service this good will keep me coming back and referring all my friends to BJs.

     
  • BJ's Culver City, Ca – Located at Westfield Mall
    Visited this BJ's last Wednesday, which made me remember why I don't patronize this particular BJ's. My family and I were satisfied until we paid for our meals. We asked for two separate checks, which we received with no problem. The issue was my bill was $66.19 and I paid $70 cash; my daughter's bill was $44 and some change, she paid $45 cash. We waited close to 15 minutes at least for our change. We had to ask another server to ask our server to bring our change and receipts. Our server sent someone else to bring my change ($3.81). My daughter never received her change. I think our server assumed we wanted her to keep it as a tip. However, I had her tip at the table ($10). I was waiting to receive my change to add the $3 with the $10 to leave a tip of $13. We asked to speak to the Manager because we had been waiting so long for our change and receipts. The Assistant General Manager, Felix came to our table. This is when things went South. Our server finally came to give my daughter her change and slammed it down on the table with an attitude (in front of her Manager). I tried to talk to her to let her know I had her tip at the table and I would never leave only a $3 tip. She turned her back and walked away before I could finish my statement. Felix the Manager did not acknowledge her rude, disrespectful and abrupt behavior. When we called it to his attention, he became belligerent with a nasty sarcastic tone . I will never return or patronize this BJ's again. I asked Felix time and time again for his Manager's name. He only insulted my intelligence and wasted my time by never giving me the information. FELIX SHOULD BE FIRED! This incident made me remember Felix and the reason why I don't visit this location. I don't think retraining would help him at this point. Felix exhibits a god-complex, which is very offensive. He lacks customer service skills, conflict resolution and most of respect and professionalism. I WILL NEVER VISIT THIS LOCATION AGAIN.

     
  • BJ's needs an anonymous help-line for disgruntled employees! Wow… I love our BJ's iN Las Vegas, they always accommodate my orders for corporate lunches really well, the food is great and so are the staff. I'm sorry to read so many negative comments on this public forum.

     
  • SERIOUSLY DISGSTED AT THE MANAGERS AT PINELLAS PARK,FL LOCATION ON PARK BLVD AND US-19. MY GIRLFRIEND RECENTLY ACCEPTED A JOB THERE. THE MAIN BOSS NOAH WAS GREAT TO HER THE ONE UNDER HER HAS TREATED HER UNJUST AND POORLY. I HAVE ALWAYS LOVED BJS SINCE THE OPENED IN MY HOMETOWN IN CONCORD,CA. SHE IS PART TIME WORKING EVENINGS SHE SHOWED UP FOR HER FIRST SAY MONDAY 11/7 AND PASSED OUT AND THE BOSS CHEWED HER OUT IN FRONT OF EVERYON. MADE HER FEEL WORTHLESS. THATS NOT HOW YOU TREAT EMPLOYEES. HE HAS NOW CHANGED HER SCHEDULE SO IT DOESNT ACCOMIDATE HER AND MADE IT DAYS AND TOLD HER ' SHOW UP OR,FIND A NEW JOB' FIRST OFF THAT WRONG. IF ITS NOT FIXED SHE WILL BE SEEKING A LAWYER AND WILL SUE YOUR BUSINESS. THIS IS WRONG. THIS IS A DISGRACE AND I FROWN ON YOUR BUSINESS IF THIS IS HOW YOU TREAT EMPLOYESS

     
  • Please go check out bjs in North Canton Ohio and really pay attention as you walk through cause they are so half ass

     
  • Bjs in North Canton ohio is supposed to be smoke free but they smoke out back by the trash I could've sworn I seen a few employees smoking weed on the job the manager Jeremy is flirting with his kitchen staff and Patrick cross contaminates the food so his cooks won't have to remake the food what if that person had a bad allergy to that food??? Bjs in North Canton Ohio is so unprofessional

     
  • Bjs in North Canton Ohio is unprofessional I used to work there and first things first they are serving dirty dishes employees are dating the food at the stations either over temp or under temp they cross contaminate if you wasn't go there during store hours and run test they will absolutely not pass the management tries to half ass make things look good but if you check I mean really check you will find so many violations I quit because of it I didnt want to be apart of a restaurant that doesn't care like I said they serving dirty dishes they cross contaminate and just stir it in instead of changing it I just couldn't work under those conditions even the walkin freezer floor had food caked on it so disgusting

     
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    Corporate Office Headquarters
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