Reach Choice Hotels Corporate Office 

Sleep Inn Dania Beach, FL. Unhealthy breakfast offerings. I booked a four-night stay at Sleep Inn in Dania Beach, FL. The “free continental breakfast offerings were meager and unworthy of the description “Continental Breakfast” The whipped spread has no natural ingredients, no butter, all chemical components….The coffee creamer was “Coffee Mate”, another concoction of chemicals for your coffee or tea. The fruit offering was soft, withering oranges and apples sealed in plastic wrap. The cereal offerings were mostly sugary offerings. The only item that might be “healthy” was the bread for toasting. When I inquired of the manager, a very pleasant person who listened to my complaint, she said that they have a limited budget for their breakfast and that it was free. Surely, there are inexpensive fruits such as bananas…..What do the little portions of butter cost? Why not plain cereal. (Those cereal containers looked like they had not been emptied and replaced with fresh cereal). Surely, free or not, a “Continental” Breakfast should be at least somewhat healthy. Customers deserve better…….You should monitor the offerings presented at you Choice Hotels, including the Sleep Inn at Dania Beach. Very disappointed and cannot recommend this. It’s just a notch above Motel 6 and no longer my choice.This is my opinion…….

Last October spent time in Charleston, SC, and stayed at Comfort Inn and Suites in North Charleston. Upon checkout was presented with a small $11.44 charge with no explanation. Called the next day to inquire and the desk person had no explanation but would have the hotel manager call me. Didn’t happen. Tried two more times. Stiffed by the manager each time. He didn’t dare. I sent a letter to Choice Hotels in Rockville, MD, and received no response. Called the Corporate office and again received no satisfaction. So far, Motel 6 is looking better and better. At least “they will leave the light on for you.”

I reserved a room at Comfort Inn Airport in Bloomington, MN on June 10th using my credit card. When I arrived on July 7th, it took 30 minutes to check-in and my concern was that I may have been charged multiple times. I confirmed a room for July 18th but when I arrived on July 9th at 2:32 AM due to a delayed flight, the person at the desk could not find my reservation. Eventually, he found my reservation but only had one room left with double beds. The room was not up to the standard of what I expected from a Comfort Inn. The next morning, when I tried to check out, I was double-billed for the room. I called the hotel manager, who assured me that the mistake was fixed, but when I checked my records, I found that I was still overcharged. Due to the poor service and unacceptable condition of the room, I will never stay at this hotel again and will discourage others from doing so.

Quality inn and suites and Choice need to be boycotted and shut down

Econo Lodge made an unauthorized copy of my driver’s license without my consent and refused to return it or provide any explanation. I canceled my reservation and got a refund. I decided not to stay there and booked a different hotel through Hotels.com for Daytona Beach, Florida.