Many people search for the Country Inn & Suites corporate office when they need the Country Inn & Suites headquarters address, corporate office phone number, parent company information, or a way to escalate an unresolved hotel complaint. Country Inn & Suites by Radisson is now part of Choice Hotels in the Americas, while Radisson Hotel Group remains separate outside the Americas.
Country Inn & Suites Corporate Office and Headquarters Contact Information
Country Inn & Suites corporate office information is often searched as Country Inn and Suites corporate office, Country Inn & Suites headquarters, Country Inn corporate office, Country Inn and Suites corporate number, or Country Inn and Suites corporate office phone number. The information below separates parent-company headquarters details from guest support and reservation routes.
- Brand: Country Inn & Suites by Radisson
- Parent Company in the Americas: Choice Hotels International, Inc.
- Choice Hotels Corporate Headquarters: 915 Meeting St, North Bethesda, MD 20852
- Choice Hotels Corporate Phone Number: 1-301-592-5000
- Choice Hotels Reservations: 1-877-424-6423
- Choice Hotels Customer Relations: 1-800-300-8800
- Guest Relations Mailing Address: Choice Hotels International, Attn: Guest Relations Service Center, 18615 N Claret Drive, Scottsdale, AZ 85255
- Official Country Inn & Suites Website: Country Inn & Suites by Choice Hotels
- Official Choice Support Page: Choice Hotels Customer Support
- Official Contact Form: Choice Hotels Customer Service Form
The Choice Hotels corporate number is not always the fastest route for reservations, refunds, room complaints, billing issues, Choice Privileges questions, or complaints about a specific Country Inn & Suites hotel. For most guest issues, start with the hotel where the stay occurred and then use Choice Customer Relations if the property does not resolve the matter.
Country Inn & Suites, Choice Hotels, and Radisson Ownership Note
Country Inn & Suites by Radisson is part of Choice Hotels in the Americas. Choice Hotels acquired Radisson Hotels Americas in 2022, adding Country Inn & Suites and other Radisson Americas brands to its hotel portfolio. Choice later completed the integration of Radisson Hotels Americas into Choice systems and platforms.
A key point for guests is that the Radisson-branded ownership structure differs by region. In the Americas, Country Inn & Suites is under Choice Hotels. Outside the Americas, Radisson brands are owned by Radisson Hotel Group, an unaffiliated company headquartered in Belgium. If your stay took place outside the Americas, use the official Radisson Hotels contact route for that country or region.
Important Address Correction
Older Country Inn & Suites corporate office listings may show an Omaha call center address or the former Choice Hotels address at 1 Choice Hotels Circle in Rockville, Maryland. Choice Hotels now lists its corporate headquarters at 915 Meeting St, North Bethesda, MD 20852.
For guest complaints, Choice also lists a Guest Relations Service Center mailing address in Scottsdale, Arizona. That customer-relations address is useful for written guest feedback, but it should not be confused with the corporate headquarters address.
Choose the Correct Country Inn & Suites Support Route
Before contacting Country Inn & Suites corporate office or Choice Hotels headquarters, choose the route that matches your issue.
- Current stay or urgent hotel issue: Speak with the front desk or manager on duty at the Country Inn & Suites property.
- After-stay complaint: Use the Choice Hotels customer service form and include the hotel location, stay dates, and confirmation number.
- Reservation help: Call Choice Hotels reservations at 1-877-424-6423.
- Customer Relations complaint: Contact Choice Hotels Customer Relations at 1-800-300-8800.
- Choice Privileges issue: Use Choice Privileges support for points, missing stays, account access, elite status, or reward-night questions.
- Third-party booking issue: Contact the booking site or travel agency first if you reserved through a third party.
- Franchise or hotel-development inquiry: Use Choice Hotels development resources rather than guest-support channels.
- Corporate escalation: Escalate to Choice Hotels corporate headquarters after the local hotel or Customer Relations route has had a chance to respond.
Franchise and Local Hotel Complaint Note
Many Country Inn & Suites hotels are franchised or locally managed. That means the hotel owner or local management may control certain property-level decisions, including room condition, housekeeping response, deposits, incidental holds, refunds, parking charges, pet fees, smoking fees, late checkout, staff scheduling, and local service issues.
Choice Hotels Customer Relations can help document and review guest complaints, but the first step for many stay-related issues is still the hotel where the stay occurred. If you are on-site, report the issue before checkout whenever possible. Ask for a manager and request written documentation if the issue involves billing, safety, room condition, unauthorized entry, housekeeping, or a promised refund.
What to Have Before Contacting Country Inn & Suites Corporate Office
If you are escalating a Country Inn & Suites complaint to Choice Hotels, prepare your details first.
- Hotel name, street address, city, and state
- Reservation or confirmation number
- Stay dates and checkout date
- Booking source, such as ChoiceHotels.com, the hotel directly, or a third-party travel site
- Choice Privileges member number if relevant
- Receipts, folio, payment card statement, or billing documents
- Photos of room condition, cleanliness problems, maintenance issues, posted fees, or other evidence
- Names or dates of conversations with the front desk, manager, or Customer Relations
- Any case number from Choice Hotels
- A short explanation of the resolution you are requesting
Do not post private information such as full confirmation numbers, payment card numbers, Choice Privileges passwords, home addresses, phone numbers, personal ID details, or employee personal information in public comments.
How to Escalate a Country Inn & Suites Complaint
For a complaint involving a specific Country Inn & Suites hotel, start at the property level. Ask for the manager on duty and explain the issue clearly. This is especially important for complaints involving cleanliness, room type, room access, refunds, deposits, smoking fees, service issues, breakfast problems, hot water, safety concerns, maintenance, or unauthorized room entry.
If the local hotel does not resolve the issue, contact Choice Hotels Customer Relations or submit the official customer service form. Include the hotel address, stay dates, confirmation number, photos, receipts, and the response you received from the hotel.
If Customer Relations does not resolve the matter, you may send a written escalation to Choice Hotels corporate headquarters in North Bethesda, Maryland, or to the Guest Relations Service Center address listed by Choice for written feedback. Keep the complaint factual and concise. Explain what happened, who you contacted, what response you received, and what outcome you are requesting.
For billing disputes, you may also need to contact your payment card issuer. For unsafe property conditions, discrimination concerns, accessibility issues, or suspected deceptive practices, consider the appropriate outside route, such as a local hotel licensing office, state consumer protection office, health department, Better Business Bureau, or another regulator based on the issue and location.
Common Reasons Customers Contact Country Inn & Suites Headquarters
Customers may search for the Country Inn and Suites corporate office, Country Inn and Suites corporate number, Country Inn and Suites corporate office phone number, Country Inn corporate office, or Country Inn and Suites headquarters for issues such as:
- Room cleanliness or housekeeping complaints
- Refund, deposit, cancellation, or billing disputes
- Unauthorized charges or unexpected fees
- Room type, reservation, or confirmation problems
- Problems involving third-party booking sites
- Local hotel service complaints
- Choice Privileges points, missing stays, or account issues
- Breakfast, Wi-Fi, hot water, pool, or amenity complaints
- Room access, key-card, safety, or unauthorized-entry concerns
- Property condition, maintenance, pest, odor, or accessibility complaints
Billing, Third-Party Booking, and Reservation Fee Tips
Hotel billing complaints can be complicated when a reservation is booked through a third-party site, online travel agency, call center, or unofficial booking service. If your issue involves a reservation fee, cancellation policy, prepaid rate, refund denial, or a difference between the quoted rate and final charge, identify who processed the booking.
Check your confirmation email, payment card statement, and booking terms. If the charge came from a third-party booking provider rather than Choice Hotels or the local Country Inn & Suites hotel, you may need to dispute the matter with that provider first. Keep screenshots of the rate, confirmation page, cancellation terms, and any nonrefundable service fee disclosures.
Scam and Fake Support Number Warning
Be cautious when searching online for Country Inn & Suites phone numbers, discounted booking rates, refund help, or hotel complaint contacts. Scammers and unrelated booking sites may create ads or landing pages that look like hotel support pages but are not official Choice Hotels pages.
Use only ChoiceHotels.com, the Country Inn & Suites page on ChoiceHotels.com, the phone number on your official reservation confirmation, or the local hotel phone number shown on the official hotel page. Never give your Choice Privileges password, one-time verification code, full payment card number, or personal identification details to an unverified caller or website.
Country Inn & Suites Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments for Country Inn & Suites include individual guest experiences involving room cleanliness, housekeeping, billing or overcharge disputes, room access and key-card issues, unauthorized room entry concerns, property condition, staff response, and third-party reservation-fee confusion. These comments are individual reader-submitted experiences and may involve specific hotels, franchisees, employees, support agents, or stay circumstances.
If you leave a Country Inn & Suites review below, include the city and state of the hotel, stay date, whether you booked through Choice or a third-party site, the support route you used, and whether the hotel or Choice Hotels responded. Helpful reviews are specific, factual, and do not include private reservation, account, payment, or employee information.
About Country Inn & Suites by Radisson
Country Inn & Suites by Radisson is an upper-midscale hotel brand known for practical lodging, a welcoming style, breakfast at many locations, Wi-Fi, and amenities that vary by hotel. The brand serves business travelers, families, road travelers, and guests looking for a comfortable hotel stay with familiar services.
Because Country Inn & Suites properties may be franchised or locally managed, amenities, renovation status, deposits, cancellation rules, service levels, and local policies can vary by hotel. Guests should review the specific property page, confirmation email, and rate terms before traveling.
Competitors and Related Corporate Office Pages
Country Inn & Suites competes with other upper-midscale and midscale hotel brands, including Holiday Inn Express, Hampton by Hilton, Fairfield by Marriott, Comfort Inn, Best Western Plus, La Quinta, Baymont, Days Inn, and other hotel chains serving business and leisure travelers. Customers comparing hotel corporate office information, headquarters addresses, complaint routes, and guest reviews may also visit the corporate office pages for Choice Hotels, Holiday Inn Express, IHG, Hampton by Hilton, Fairfield by Marriott, and Days Inn.
Related Country Inn & Suites and Choice Hotels Resources
- Official Country Inn & Suites by Choice Hotels Website
- Choice Hotels Customer Support
- Choice Hotels Contact Information
- Choice Hotels Customer Service Form
- Choice Privileges Contact Information
- Choice Hotels Corporate Contacts
- Choice Hotels Brands
- Choice Hotels Radisson Hotels Americas Acquisition
- Better Business Bureau
- FTC Report Fraud
- State Consumer Protection Offices
Frequently Asked Questions About Country Inn & Suites Corporate Office
Where is Country Inn & Suites corporate office?
Country Inn & Suites corporate office matters in the Americas are handled through Choice Hotels International, Inc. Choice Hotels corporate headquarters is located at 915 Meeting St, North Bethesda, MD 20852.
What is the Country Inn & Suites corporate office phone number?
Choice Hotels lists its corporate phone number as 1-301-592-5000. For guest support, Choice lists reservations at 1-877-424-6423 and Customer Relations at 1-800-300-8800.
Is Country Inn & Suites owned by Choice Hotels?
In the Americas, Country Inn & Suites by Radisson is part of Choice Hotels. Outside the Americas, Radisson brands are owned by Radisson Hotel Group, an unaffiliated company headquartered in Belgium.
What happened to the old Rockville corporate address?
Older listings may show 1 Choice Hotels Circle in Rockville, Maryland. Choice Hotels now lists its corporate headquarters at 915 Meeting St, North Bethesda, MD 20852.
How do I complain about a Country Inn & Suites hotel?
Start with the hotel manager. If the issue is not resolved, contact Choice Hotels Customer Relations or submit the official customer service form. Include the hotel address, stay dates, confirmation number, photos, receipts, case number, and the resolution you are requesting.
Can Choice Hotels force a local Country Inn & Suites to refund me?
Refund authority can depend on how you booked, the hotel ownership structure, the rate terms, cancellation policy, deposit rules, and whether a third-party booking site was involved. Choice Customer Relations can review complaints, but you may also need to work with the local hotel, booking provider, or payment card issuer.
How do I contact Country Inn & Suites about Choice Privileges?
Use Choice Privileges support for missing points, missing stays, reward nights, account access, status, or membership questions. Have your member number, stay dates, hotel location, and confirmation number ready.
How do I report a fake Country Inn & Suites booking number or scam?
Use official Choice Hotels contact information and report fraud through your payment card issuer or the FTC when appropriate. Avoid calling sponsored ads or unofficial booking numbers that cannot be verified through ChoiceHotels.com.
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CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, corporate contact pages, public records, support resources, phone number references, and reader-submitted experiences to help users find the correct route for corporate contact or complaint escalation.
Page Update Note
This Country Inn & Suites corporate office page was updated on June 29, 2026 to clarify Choice Hotels ownership in the Americas, update the Choice Hotels headquarters address, replace outdated phone numbers and old address references, explain the Radisson/Choice regional ownership structure, add franchise and local-hotel complaint guidance, summarize current COH reader review themes, and improve customer support and escalation routes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Country Inn & Suites by Radisson, Choice Hotels International, Inc., Radisson Hotel Group, any Country Inn & Suites hotel, franchisee, local ownership group, booking platform, travel agency, payment card issuer, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, phone numbers, office addresses, hotel ownership arrangements, cancellation terms, refund rules, deposit policies, loyalty-program terms, amenities, and complaint procedures can change. Always verify important information with the official Choice Hotels website, the local hotel, your reservation confirmation, your booking provider, or the appropriate customer-care route before making decisions or sending private information.
Share Your Experience
Have you contacted Country Inn & Suites corporate office, Choice Hotels Customer Relations, a local hotel manager, Choice Privileges support, or a booking provider about a complaint? Share your Country Inn & Suites review below. Helpful reviews mention the hotel location, stay date, issue type, support route used, and whether the hotel or Choice Hotels resolved the problem. Please do not post private information such as full confirmation numbers, payment card numbers, Choice Privileges passwords, verification codes, home addresses, phone numbers, or employee personal details.
