Dell Corporate Office Headquarters HQ

How To Contact Dell Corporate Office Headquarters HQ

Address:
One Dell Way
Round Rock, Texas 78682 USA
Corporate Phone Number: 1-800-289-3355
Fax Number: n/a
Customer Service Number: 1-800-624-9896
Dell’s Headquarters and Corporate offices are located in Texas near Austin. Dell is famous for selling computers direct to the consumer. Dell’s products include PC desktops,laptops, servers, computer printers and tablet computers. Dell Computers is one of the premier tech companies in the world.
Their toll-free 800 customer service number is 1-877-492-8604 for Consumers. For business customers the number is 1-877-220-3355. The company does encourage users to use their technical support system, chat and help forums on their website.

I was on the phone with customer support for 8 hours being bounced around from person to person with absolutely no honesty whatsoever. I purchased defective Corel editing software and at the very end, I was so upset and they finally had someone to take remote control of my computer. He agreed that it wouldn't work, that I needed to contact customer support for a refund the following morning. Customer support said my refund would appear in 48 hrs. Refund appeared, so I called back and they refused to give me a refund. Then, someone else promised a refund and the next person refused. The very 1st day, I was promised that the defective software would be replaced by the next day with one that works and it never appeared. Today is January 21st and this has been a daily back and forth of broken promises and no help at all. I have Multiple Sclerosis and have severe cognitive issues, all of the MS symptoms have been constantly triggered with each communication due to stress. There's no way to get in touch with anyone in America. I am extremely upset that such a well known computer company has this type customer service. I have no idea where to go from here,but there is no way that I am just going to shut up and have to pay for software that does not work. how do I get in touch with someone who will do something? this is the most insane experience that I have ever had.

Jennifer Wilder says:

May 16, 2023 at 1:05 pm

Who would i contact regarding a request for Dell to be a Corporate sponsor for a free community event in Central FL?

Unknown says:

January 22, 2022 at 1:15 am

I was on the phone with customer support for 8 hours being bounced around from person to person with absolutely no honesty whatsoever. I purchased defective Corel editing software and at the very end, I was so upset and they finally had someone to take remote control of my computer. He agreed that it wouldn't work, that I needed to contact customer support for a refund the following morning. Customer support said my refund would appear in 48 hrs. Refund appeared, so I called back and they refused to give me a refund. Then, someone else promised a refund and the next person refused. The very 1st day, I was promised that the defective software would be replaced by the next day with one that works and it never appeared. Today is January 21st and this has been a daily back and forth of broken promises and no help at all. I have Multiple Sclerosis and have severe cognitive issues, all of the MS symptoms have been constantly triggered with each communication due to stress. There's no way to get in touch with anyone in America. I am extremely upset that such a well known computer company has this type customer service. I have no idea where to go from here,but there is no way that I am just going to shut up and have to pay for software that does not work. how do I get in touch with someone who will do something? this is the most insane experience that I have ever had.