Reach Econo Lodge Corporate Office Headquarters 

Econo Lodge, Bed Bugs on my wedding day! We’ve stayed at the Econo lodge in in Dexter Missouri many times. Never had Any issues except one time I left with a large bite on my elbow that resembled a bed bug bite but it was the only one, so I assumed maybe a mosquito or flea. May 2, 2025 we checked into our room. It was the day before our wedding so we wanted some privacy and to not have to drive an hour and a half. We were charged $100 more than we should’ve been. We went up to our room to find a suite without a hot tub when we specifically booked a hot tub room Which explains the upcharge. We went downstairs and requested the hot tub room we should’ve been given. They switched it no problem but refused a partial refund. I called up to the desk once they switched shifts and talked to a lady who gave us the overcharge refund. That night neither one of us slept well but thought it was jitters. Fast forward to May 3, 2025 I am Covered in bites and in the business of the wedding I didn’t think bed bugs. I walked down the aisle to whispers of “she’s covered in bites” “what bit her” “what are those bumps” After the “I do’s” Many of my guest were concerned about the large bumps covering my body including a few on my face. It was Humiliating. Then after the wedding we returned to the hotel room to begin the honey moon phase and notice a tick like bug in the beg. I immediately killed it. My brain instantly clicked into “I think that was a bed bug” I googled pictures and compared and it was definitely possible but I wasn’t 100%. We’d already checked what we thought was the mattress but was really a mattress cover When we checked in. (we were exhausted and just wanted sleep) I told my now husband who also had several bites that I wanted to check the mattress. So we pulled it apart and immediately noticed multiple dead ones, multiple large adults, and Many smaller ones that looked similar to lice. I immediately burst into tears. We didn’t know what to do. My mom had our children, home was an hour and a half away, and I was terrified our stuff was infected. Well turns out when my stylist was there, her professional equipment was infested as well as our photographers. We decided to stay with my mom and figure out a game plan in the morning. We went downstairs and the receptionist seemed completely unbothered by it even while seeing the extremely large whelps on my body and face. Come Sunday morning we’re getting ready to leave, and notice a bed bug on my wedding dress bag from earlier in the day, and the bag was in my Cloth car and near my children’s car seats. So now our stylist has to at minimum purchase all new bags, my photographer as well, we need all new luggage, and car seats, my mom and I both need to fumigate our houses and I also need to see if there’s a way to fumigate my car safely. Ultimately wedding ruined! Honeymoon ruined. And the amount of money we have to spend to fix their negligence is ridiculous.

Econo Lodge, Before I explain what was going on, I will tell you I stayed at the Econolodge in Rehoboth Beach, DE in November and they happen to give me a suite. I was great. Very clean. I was impressed. So I decided on another trip there in January and just booked a standard room, thinking it would be just as nice. Well, I was wrong. First, they put us in the back of the hotel, which was awful. Upon entering the room, the walls were filthy. The rug was disgusting and the pillows on the bed, I wouldn’t let my dog sleep on and the furniture was all scratched up. So, we went to the desk and they were very nice and gave us another room in the front. Well, that room was just as bad, only we killed a bug on the wall and went down to the desk and showed them. We then told them we would pay the extra money and get the suite. It would cost an extra$40 a night (we were there 2 nights), so they went halves with us and paid the extra for 1 night. They honestly should have just given us the suite being that we were in the office 3 times. The suite was great! It was like a different world. Nice flooring. Bedding looked new. The furniture was pristine. Maybe they should take care of their standard rooms like they take care of the suites. I hope this helps others. I will most likely not stay there anymore after what we went through. Corporate office needs to take care of their hotels, otherwise, one day, they’ll be closing down.

Econo Lodge, I booked a room with Econo Lodge through Priceline only to drive all day ready for this room and relaxation, when I arrive at a condemned Econo Lodge. I showed up I guess around midnight and when I tell u it was scary that’s an understatement it was very frightening! I didn’t get my money back I was told to talk to Econo Lodge themselves. Since then I’ve been trying to locate a way to contact anyone!!

Horrible Bed!

I stayed at the Econo Lodge in Newton, NJ when I went to go to bed the mattress never even dented when I sat on it. It was made of boards…had to be! I could not even get comfortable because of the so-called mattress which when I inspected it, it was made of something other than mattress material. It was like laying on a bed of flat rocks! Horrible! I tried sitting in the armchair that was in the room but it was just as bad. It was made of wood and had no cushion on it…the provided seat was made of some material like plastic and wood. Horrible. I will never recommend this place to stay nor will I ever stay here again….I cannot believe that Choice Hotels allows their Motels to treat guests so cruelly. I though I was in Prison…I guess this may be what the prisoners have to lie on at night, as punishment! I would like an executive from Choice Hotels to come to Newton, NJ Econo-Lodge and lay on the bed and sit in the chair in Room 104, which was my rented room. I would like to see if he agrees with me that this is horrible and disgusting to subject your Visitors to this type of treatment. I’m calling you out Choice Hotels!!!!!

Drumheller, Alberta Econo lodge is disgusting, i had a crew of 15 people staying there, and checked every single one of them out after having to spend a night sleeping in my clothes the bed was so dirty. will never stay there again.