Reach Econo Lodge Corporate Office 

Drumheller, Alberta Econo lodge is disgusting, i had a crew of 15 people staying there, and checked every single one of them out after having to spend a night sleeping in my clothes the bed was so dirty. will never stay there again.

Horrible Bed!

I stayed at the Econo Lodge in Newton, NJ when I went to go to bed the mattress never even dented when I sat on it. It was made of boards…had to be! I could not even get comfortable because of the so-called mattress which when I inspected it, it was made of something other than mattress material. It was like laying on a bed of flat rocks! Horrible! I tried sitting in the armchair that was in the room but it was just as bad. It was made of wood and had no cushion on it…the provided seat was made of some material like plastic and wood. Horrible. I will never recommend this place to stay nor will I ever stay here again….I cannot believe that Choice Hotels allows their Motels to treat guests so cruelly. I though I was in Prison…I guess this may be what the prisoners have to lie on at night, as punishment! I would like an executive from Choice Hotels to come to Newton, NJ Econo-Lodge and lay on the bed and sit in the chair in Room 104, which was my rented room. I would like to see if he agrees with me that this is horrible and disgusting to subject your Visitors to this type of treatment. I’m calling you out Choice Hotels!!!!!

I rate it a zero. Boy, they were happy to take my money for this crappy room. That I can’t get into and they won’t give me a different room so here I sit outside my room that I paid for waiting on a maintenance person to let me I. The room. Real cool. 2375 West Sweetwater Ave Phoenix AZ luck I have self-control or I would go off on them.

I made reservations at the Econo Lodge in Rome, Georgia for 3 nights. When I paid the bill the associate gave me a receipt for $76.19 per night. Today I looked at my Discover Charge and the bill was $92.96 which I cannot believe the State of Georgia has that high a bed tax. Secondly, I have a screen shot from the website showing free breakfast, yet this morning I went to the lobby and they said they do not offer free breakfast or anything. I said I have a photo of the webpage, and she said it was supposed to be removed. She called her manager and she was as uncaring, not the least bit apologetic! Is this still America where business’s can pull this sort of deception, and I, the paying customer has to take it? I feel this is a fraud! If you so desire and give me an email address, I will forward that email. I expect an honest ethical company to assist me with this.

I want to file a formal complaint about the Econo lodge that I stayed at in Sioux Falls South Dakota, they charged me a $100 security deposit that I wasn’t told about when I made the reservation months ago, they said if there are no issues it would be credited back to my visa in 2 to 3 business, the first time I have ever had to pay a security deposit when using my credit card, the date was July 28, 2023. Also the bed was terrible, the shower had absolutely no water pressure, and bugs in the room.