Food City is a regional supermarket chain operated by K-VA-T Food Stores, Inc. and headquartered in Abingdon, Virginia. People often search for the Food City corporate office when they need the headquarters address, corporate phone number, customer service route, ValuCard help, pharmacy support, grocery order help, product recall information, or a way to escalate a complaint about a local Food City store.
Food City Corporate Office and Headquarters Contact Information
- Company: K-VA-T Food Stores, Inc.
- Brand: Food City
- Food City Corporate Office / Headquarters Address: 1 Food City Circle, Abingdon, VA 24210, USA
- Food City Corporate Mailing Address: P.O. Box 1158, Abingdon, VA 24212, USA
- Food City Corporate / Customer Service Phone Number: 1-276-623-5100
- Official Website: foodcity.com
- Official Contact Page: Food City Contact Us
- Store Locator: Find a Food City Store
- Product Recalls: Food City Product Recalls
The Food City corporate phone number is also listed by Food City as a customer service number. For most local store complaints, online account issues, ValuCard questions, pharmacy concerns, product quality issues, or grocery service problems, customers should start with the official Food City contact form or the local store involved.
Food City Headquarters and K-VA-T Ownership
Food City is part of K-VA-T Food Stores, Inc., a regional grocery company headquartered in Abingdon, Virginia. The company operates Food City supermarkets and related retail concepts across parts of Virginia, Tennessee, Kentucky, Georgia, and Alabama.
Older Food City corporate office listings may show the street address with the Abingdon 24212 ZIP code. For the street location, use 1 Food City Circle, Abingdon, VA 24210. For mailing, the P.O. Box 1158 address uses Abingdon, VA 24212.
Choose the Correct Food City Support Route
- Local store complaint: Contact the store manager first, then use the Food City contact form if the issue is not resolved.
- ValuCard or Fuel Bucks issue: Call customer service or use the contact form with your ValuCard information and store details.
- Pharmacy issue: Contact the specific Food City pharmacy first because prescription records are store-specific.
- Product quality or food safety concern: Use the contact form and provide the product name, UPC, store location, purchase date, and photos when available.
- Online account, app, coupon, or digital deal issue: Use the Food City account tools or customer service form.
- Pickup, delivery, or personal shopper issue: Include the order number, store location, order date, and final receipt details.
- Careers or associate questions: Use the Food City careers site rather than the customer complaint form.
What to Have Before Contacting Food City Corporate Office
- Store location, city, and state
- Date and approximate time of visit or online order
- Receipt, order number, ValuCard number, or phone number used at checkout
- Product name, UPC, product size, sell-by date, or photos if the issue involves food quality
- Pharmacy location and prescription issue type, without posting private prescription details publicly
- Names of store employees or managers contacted, if known
- A short explanation of what happened and what resolution you are requesting
How to Escalate a Food City Complaint
Start with the local Food City store if the issue involves checkout service, card readers, pricing, product availability, a department such as pharmacy, meat, seafood, bakery, deli, produce, or a specific employee interaction. Ask for the store manager and keep your receipt, product details, and date of visit.
If the local store does not resolve the issue, contact Food City Customer Service at 1-276-623-5100 or submit the official contact form. Be specific about the store number or location, the department involved, the dates, and the resolution you are requesting.
If your complaint involves a food safety issue, product recall, possible contamination, spoiled food, allergen concern, or mislabeled product, keep the package and receipt when safe to do so. You may also need to contact your local health department, the FDA, the USDA, or another appropriate food safety agency depending on the product and concern.
Common Reasons Customers Contact Food City Corporate Office
- Finding the Food City corporate office or K-VA-T headquarters address
- Looking for the Food City corporate phone number
- Complaints about a local Food City store
- ValuCard, Fuel Bucks, coupons, app, or digital account problems
- Pharmacy service, prescription refill, or pharmacy staff concerns
- Card reader, checkout, cashier, staffing, or bagging complaints
- Product availability, local item requests, or discontinued item concerns
- Pricing, advertised sale, or mispriced product complaints
- Product quality, freshness, meat, seafood, bakery, deli, or produce concerns
- Pickup, delivery, personal shopper, or online grocery order issues
ValuCard, Fuel Bucks, Pharmacy, and Store Complaint Guidance
For ValuCard or Fuel Bucks issues, have the ValuCard number, phone number tied to the account, store location, receipt, and the date the points should have been earned or redeemed. If there are duplicate names, phone numbers, or addresses in the account, ask Food City customer service to review the account records.
For pharmacy issues, contact the specific Food City pharmacy first. Pharmacy records, refill status, prescription transfers, medication availability, and immunization records are usually handled at the pharmacy location. Do not post private prescription details, birth dates, full names, or medical information in public comments.
For local store complaints, include the department involved. A pharmacy complaint, card-reader issue, checkout problem, meat department compliment, bakery order issue, or product request may be routed differently than a general store experience complaint.
Product Recalls and Food Safety Guidance
Food City maintains a product recall page for products that may have been sold in its stores. If you believe you purchased a recalled product, review the recall notice, stop using the item when instructed, keep the packaging if safe, and contact the store or Food City customer service for next steps.
For serious food safety concerns, illness, foreign objects, allergens, spoiled food, temperature problems, or mislabeled products, document the product name, UPC, lot code, sell-by date, store location, and purchase date. Contact the store, Food City customer service, and the appropriate health or food safety authority when needed.
Scam, Fake Coupon, and Fake Support Number Warning
Be careful with fake Food City coupons, text-message offers, social media giveaways, delivery refund scams, fake gift card offers, and unofficial support numbers. Use the official Food City website, app, store locator, and contact page whenever possible. Do not provide passwords, verification codes, full payment card numbers, gift card numbers, or ValuCard account details to someone who contacts you unexpectedly claiming to represent Food City.
Food City Reviews and Complaints
Current reader-submitted COH reviews for Food City include individual comments about pharmacy service, card-reader problems, staffing and bagging concerns, ValuCard or gas-point issues, product availability requests, and positive store department experiences. These comments reflect individual customer experiences and may vary by store, department, employee, region, shopping method, and timing.
If you leave a Food City review below, include the store location, department, date of visit, issue type, and whether you contacted the store manager, pharmacy, customer service, or corporate office. Do not post private information such as full payment details, account passwords, prescription information, addresses, phone numbers, or full ValuCard details.
About Food City
Food City is a regional supermarket chain known for grocery, fresh produce, meat, seafood, bakery, deli, pharmacy, fuel, floral, prepared foods, private-label products, weekly ads, digital coupons, ValuCard savings, and community-focused grocery service. The company’s parent, K-VA-T Food Stores, Inc., is based in Abingdon, Virginia.
Food City serves customers in multiple southeastern states and competes with both national grocery chains and regional supermarket operators. Because service and department performance can vary by location, store-specific details are important when filing a complaint or sharing a review.
Competitors and Related Corporate Office Pages
Customers researching Food City corporate office information may also compare related grocery and supermarket headquarters pages such as K-VA-T corporate office, Kroger corporate office, Publix corporate office, Walmart corporate office, Ingles Markets corporate office, Food Lion corporate office, and Albertsons corporate office. These grocery retailers often have similar complaint categories involving local stores, loyalty accounts, pricing, pharmacy, delivery, pickup, product quality, and food safety.
Related Resources
- Food City Official Contact Page
- About Food City
- Food City Store Locator
- Food City Product Recalls
- Food City Pharmacy
- Food City ValuCard
- Food City Terms and Privacy Policy
- K-VA-T Corporate Office
- Kroger Corporate Office
- Publix Corporate Office
Frequently Asked Questions About Food City Corporate Office
Where is Food City headquarters?
Food City and K-VA-T Food Stores, Inc. are headquartered at 1 Food City Circle, Abingdon, VA 24210.
What is the Food City corporate phone number?
The Food City corporate and customer service phone number is 1-276-623-5100.
What is the Food City corporate mailing address?
The Food City corporate mailing address is P.O. Box 1158, Abingdon, VA 24212.
Who owns Food City?
Food City is operated by K-VA-T Food Stores, Inc., a regional grocery company based in Abingdon, Virginia.
How do I file a complaint about a Food City store?
Start with the local store manager. If the issue is not resolved, use the official Food City contact form or call 1-276-623-5100. Include the store location, date, receipt, department, product details, and requested resolution.
How do I contact Food City about ValuCard or Fuel Bucks?
Use Food City customer service or the official contact form. Have your ValuCard number, account phone number, receipt, store location, and details about the missing or incorrect points ready.
How do I contact Food City about a product recall?
Check the Food City Product Recalls page and contact customer service or the store where the product was purchased. Keep the package, UPC, lot code, sell-by date, and receipt if available.
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Page Update Note
This Food City corporate office page was reviewed and updated on June 29, 2026 to correct the street-address ZIP code, add the corporate mailing address, confirm the Food City customer service phone number, clarify K-VA-T ownership, add ValuCard and product recall guidance, update related resources, and summarize current COH reader review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Food City, K-VA-T Food Stores, Inc., or any Food City store location. This page is for informational purposes only. Store policies, support routes, product availability, rewards terms, pharmacy services, digital coupons, pickup and delivery options, pricing, recalls, and complaint handling may change over time. For account-specific help, contact Food City through its official website or local store.
Share Your Experience
Have you contacted Food City corporate office, customer service, a local store manager, pharmacy, or support team about a store complaint, ValuCard issue, Fuel Bucks problem, product concern, pricing dispute, pickup order, delivery order, pharmacy experience, or food safety concern? Share your experience below. Include the store location, issue type, contact route used, and whether your complaint was resolved, but do not post private information such as full payment details, account passwords, prescription information, addresses, phone numbers, or full ValuCard details.