Food Lion’s corporate office is located at 2110 Executive Drive, Salisbury, NC 28147. The commonly published Food Lion corporate phone number is 1-704-633-8250. For store complaints, Food Lion To Go orders, MVP Rewards, coupons, gift cards, product concerns or other customer issues, Food Lion directs customers to its Customer Service Center at 1-800-210-9569.
Food Lion’s official headquarters listing combines 2110 Executive Drive with P.O. Box 1330. The street address and postal mailing address are separated below to help prevent correspondence from being misdirected.
Quick answer
- Food Lion corporate office: 2110 Executive Drive, Salisbury, NC 28147
- Headquarters mailing address: Food Lion LLC, P.O. Box 1330, Salisbury, NC 28145-1330
- Corporate switchboard: 1-704-633-8250
- Customer Service Center: 1-800-210-9569
- Associate Service Center: 1-888-251-5786
- Employment verification: 1-404-382-5400 or Experian Verify
- Gift Card Team: 1-800-811-1748
- Parent company: Ahold Delhaize USA, part of Ahold Delhaize
On this page
Food Lion Corporate Office Address and Headquarters Phone Number
Food Lion has been based in Salisbury, North Carolina, since it was founded in 1957. The appropriate address depends on how the correspondence is being delivered.
| Purpose | Address or contact | Use it for |
|---|---|---|
| Physical corporate office | Food Lion LLC 2110 Executive Drive Salisbury, NC 28147 1-704-633-8250 |
Corporate deliveries and company-level correspondence when a street address is required |
| Headquarters mailing address | Food Lion LLC P.O. Box 1330 Salisbury, NC 28145-1330 |
Corporate correspondence sent through the U.S. Postal Service |
| Customer complaints | 1-800-210-9569 Food Lion Contact Us |
Store experiences, products, orders, MVP Rewards, coupons, gift cards and customer-care concerns |
| Associate requests | 1-888-251-5786 | Current or former associates seeking the correct internal route for an employment-related request |
| Employment verification | 1-404-382-5400 Experian Verify |
Employment and income-verification requests rather than general HR questions |
Food Lion Customer Service and Corporate Phone Numbers
- Food Lion corporate switchboard: 1-704-633-8250
- Food Lion Customer Service Center: 1-800-210-9569
- Food Lion Associate Service Center: 1-888-251-5786
- Employment verification: 1-404-382-5400
- Food Lion Gift Card Team: 1-800-811-1748
- After-hours media contact: 1-704-245-3317 for journalists and media inquiries only
Food Lion Corporate Office Versus Customer Service
The corporate switchboard at 1-704-633-8250 is commonly associated with Food Lion’s Salisbury headquarters. Food Lion does not promote that number as its primary customer-support line.
Food Lion’s official contact information directs customers to 1-800-210-9569 or its online contact form for:
- In-store experiences
- Store-manager complaints
- Food Lion To Go pickup and delivery
- MVP Rewards and Shop & Earn
- Digital coupons and advertised promotions
- Gift cards
- Product suggestions and product-quality concerns
- Pricing and checkout questions
- Refund or order follow-up
For an issue involving a specific store, contact the store manager first when practical. Use the Food Lion store locator to find the individual store’s address, telephone number and hours.
Food Lion Customer-Service Hours
Food Lion currently confirms its main Customer Service Center number but does not publish one current set of general telephone-support hours on its primary contact resources. Online directories may display hours that are old, estimated or connected to a different department.
Confirmed department information includes:
- Associate Service Center: Monday–Friday, 8:30 a.m.–4:30 p.m. Eastern
- Gift Card Team: Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern
- Food Lion To Go: Available seven days a week from 8:00 a.m.–10:00 p.m. at participating stores, according to Food Lion’s 2026 service information
- Individual stores: Hours vary by location
Food Lion To Go ordering hours are not the same as Customer Service Center telephone hours. Confirm availability through the official contact page or the applicable store before relying on a specific time.
Does Food Lion Have a Corporate Email Address?
Food Lion does not prominently publish one general corporate, customer-service, complaint or HR email address for every type of request.
For customer questions, complaints and account issues, use the official Food Lion contact form and chat options.
- Customer complaints: Use the official contact form rather than a media or advertising email address.
- Media inquiries: pu*****************@******on.com
- Advertising inquiries: ma*******@******on.com
- Donation, sponsorship or solicitation requests: Use Food Lion’s official request form.
Food Lion states that its media email is for journalists and that unrelated messages will not be returned or forwarded. Do not send an ordinary store complaint, associate request, payroll question or customer-service issue to the media address.
Food Lion Human Resources, HR, Payroll and Associate Service Center
Food Lion’s official newsroom directs associate requests to the Food Lion Associate Service Center at 1-888-251-5786. The published hours are Monday through Friday, 8:30 a.m.–4:30 p.m. Eastern.
The correct route depends on the request:
- Current associates: Use internal associate resources or call the Associate Service Center at 1-888-251-5786.
- Payroll, benefits, W-2 or employment-record questions: Current or former associates can call the Associate Service Center and ask which team handles the specific request.
- Employment verification: Use Experian Verify or call 1-404-382-5400.
- Job applications: Use the official Food Lion careers page.
- Store scheduling or workplace issue: Follow Food Lion’s internal management and associate-reporting process. Customer Service is not designed to handle confidential personnel matters.
- Distribution-center employment: Use the location and contact instructions in the specific Food Lion job posting.
Does Food Lion Publish an HR Email Address?
Food Lion does not prominently publish one general Human Resources email address for employee, payroll, benefits or applicant questions.
Employees should use their internal associate resources or the Associate Service Center. Applicants should use the careers portal, and employers or verification companies should use Food Lion’s published employment-verification process.
What to Have Before Contacting Food Lion
- Food Lion store location, city and state
- Store number, if known
- Date and approximate time of the visit or transaction
- Receipt, transaction number or Food Lion To Go order number
- MVP account information when relevant
- Product name, brand, size and UPC
- Lot code, production code or best-by date for a product concern
- Photos of a damaged product, package, shelf tag or advertised price
- Digital-coupon or Shop & Earn screenshots
- Gift-card activation receipt and packaging
- Previous case number or customer-service response
- The specific resolution requested
Ask for a case number or written confirmation when the issue involves a promised refund, account correction, product investigation or store follow-up.
How to Escalate a Complaint to Food Lion Corporate Office
- Identify the store or service involved: Determine whether the complaint concerns an individual store, Food Lion To Go, MVP Rewards, a product, gift card, payment, associate matter or headquarters issue.
- Contact the store manager: For an in-store incident, ask the manager for assistance before leaving when it is safe and practical.
- Contact Food Lion Customer Service: Call 1-800-210-9569 or use the official contact form.
- Provide supporting information: Include the store, date, receipt or order number, product details and requested resolution.
- Request a case number: Record the representative’s name, date, time and explanation.
- Allow the store or department to respond: Ask when to expect a follow-up and how it will be delivered.
- Escalate an unresolved issue: Ask for supervisor or district-level review and reference the existing case number.
- Use written correspondence when appropriate: Send a concise documented complaint to Food Lion LLC, P.O. Box 1330, Salisbury, NC 28145-1330.
Common Food Lion Complaints and the Best Support Route
Food Lion Store and Employee Complaints
Store complaints may involve:
- Cashier or checkout service
- Bagging and damaged groceries
- Manager response
- Deli, bakery, meat, produce or seafood service
- Long waits or closed service counters
- Cleanliness or maintenance
- Product availability
- Accessibility concerns
- Employee conduct
Include the store number or address, date, approximate time, department and receipt information. Describe what occurred and the resolution requested without publishing an employee’s private personal information.
Food Lion Pricing, Coupons, MVP Rewards and Shop & Earn Complaints
Pricing and loyalty complaints may involve:
- A shelf price that differs from the register price
- A digital coupon that did not apply
- Missing Shop & Earn credit
- An MVP discount not appearing
- An advertised promotion with eligibility restrictions
- An app or account-linking problem
- A substitute item that changed the order total
Save the receipt, photograph the shelf tag when possible and capture screenshots of the offer and its terms before the promotion expires. Identify the exact price difference or missing credit.
Food Lion To Go Pickup and Delivery Complaints
Food Lion To Go complaints may involve:
- Missing or incorrect items
- Unwanted substitutions
- Damaged, spoiled or poor-quality products
- A late or canceled order
- Incorrect charges
- Missing MVP savings or digital coupons
- A delayed refund
- An app, account or checkout problem
Keep the final receipt and order number because the amount charged can differ from the initial authorization when items are substituted, unavailable or sold by weight. Contact the store or Customer Service promptly and photograph damaged or incorrect items before discarding them.
Food Lion Product Quality and Recall Complaints
For a product-quality or possible safety concern, keep:
- The product and packaging when it can be stored safely
- Product name, brand and size
- UPC and lot or production code
- Best-by, sell-by or use-by date
- Receipt and store location
- Photos of the product and packaging
Contact Food Lion Customer Service promptly. If a recall is announced, follow the instructions for that specific product rather than relying on a general return assumption. Seek appropriate medical assistance for an urgent illness, allergic reaction or injury.
Food Lion Gift Card Complaints
The Food Lion Gift Card Team can be reached at 1-800-811-1748, Monday through Friday, 8:00 a.m.–5:00 p.m. Eastern.
Keep the activation receipt, card packaging, purchase date and store location. Do not give the complete gift-card number or PIN to an unverified caller, email sender or website.
Gift cards are a frequent payment method in impersonation schemes. Food Lion, a government agency, utility company or legitimate employer should not unexpectedly demand Food Lion gift cards as payment.
Food Lion Payment, EBT and SNAP Questions
Payment complaints may involve:
- A duplicate or pending card authorization
- An incorrect transaction total
- A declined payment
- A refund that has not posted
- An EBT or SNAP eligibility question
- An EBT Cash transaction
SNAP benefits and EBT Cash are different benefit types, and rules can vary. Review the receipt and current account balance, then contact the store, Food Lion Customer Service or the appropriate state benefit agency.
For an unfamiliar card charge, compare the date and amount with recent store visits, Food Lion To Go orders, authorized household shoppers and pending authorizations before reporting it as unauthorized.
Food Lion Distribution Center, Vendor and Business Inquiries
Food Lion does not publish one general distribution-center phone number for every warehouse, vendor, driver or job-applicant request.
Use:
- The telephone number or contact named in the job posting for distribution employment
- The established vendor, transportation or accounts-payable contact for business transactions
- The individual facility’s instructions for a delivery or appointment
- Food Lion Customer Service for a consumer grocery or store complaint
The customer-service number is not a substitute for an established vendor or warehouse appointment contact.
About Food Lion
Food Lion is an omnichannel grocery retailer founded and based in Salisbury, North Carolina. Its stores sell groceries, fresh foods, private-label products and household items. The company also operates MVP Rewards, digital coupons, Food Lion To Go pickup and delivery, and the Food Lion Feeds hunger-relief program.
- Legal name: Food Lion LLC
- Founded: 1957
- Headquarters: Salisbury, North Carolina
- President: Greg Finchum
- Parent company: Ahold Delhaize USA
- Ultimate parent: Ahold Delhaize
- Stores: More than 1,100
- Associates: More than 82,000
- Operating area: 10 Southeastern and Mid-Atlantic states
- Industry: Grocery and retail
Food Lion operates in Delaware, Georgia, Kentucky, Maryland, North Carolina, Pennsylvania, South Carolina, Tennessee, Virginia and West Virginia.
Who Owns Food Lion?
Food Lion is a company of Ahold Delhaize USA, the U.S. division of Netherlands-based Ahold Delhaize.
Other grocery brands operate within the broader Ahold Delhaize organization, but customers should use the support system for the specific brand where they shopped. A Food Lion receipt, MVP account or store complaint normally cannot be handled by a different Ahold Delhaize grocery brand.
Food Lion Competitors and Related Corporate Office Pages
- Kroger Corporate Office
- Publix Corporate Office
- Walmart Corporate Office
- Aldi Corporate Office
- Lidl Corporate Office
- Wegmans Corporate Office
- Target Corporate Office
Food Lion Reviews and Complaints
At the time of this update, this CorporateOfficeHeadquarters.com page displays five visible Food Lion reader reviews dated April 21, 2025, through May 30, 2025.
The visible reviews describe:
- A grocery-bagging complaint at a Staunton, Virginia store
- A question about EBT purchase balances and change
- Dissatisfaction with the price of Food Lion-brand coffee
- Feedback about a change to a bagel product
- A deli-service complaint at a Winston-Salem, North Carolina store
These comments represent individual customer experiences and allegations. They do not establish the service, pricing, product quality or employee conduct at every Food Lion store.
Official and Related Food Lion Resources
- Official Food Lion Contact Form and Chat
- Food Lion Customer Service
- Food Lion Headquarters and Quick Facts
- Food Lion Customer, Associate and Media Contacts
- Food Lion Store Locator
- Food Lion To Go
- Food Lion Careers
- Food Lion Customer Service, Stores, Pickup and MVP Help
Frequently Asked Questions About Food Lion Corporate Office
Where is the Food Lion corporate office?
Food Lion’s corporate office is located at 2110 Executive Drive, Salisbury, NC 28147.
What is the Food Lion corporate address?
The physical Food Lion corporate address is Food Lion LLC, 2110 Executive Drive, Salisbury, North Carolina 28147.
What is the Food Lion headquarters mailing address?
The Food Lion headquarters mailing address is Food Lion LLC, P.O. Box 1330, Salisbury, NC 28145-1330.
Is Food Lion located at 2110 or 2011 Executive Drive?
Food Lion’s official newsroom lists its headquarters at 2110 Executive Drive. Some third-party directories publish 2011 Executive Drive, but that is not the address shown on Food Lion’s official headquarters page.
What is the Food Lion corporate office phone number?
The commonly published Food Lion corporate switchboard number is 1-704-633-8250. For a customer complaint, call 1-800-210-9569.
Is 704-633-8250 a Food Lion number?
1-704-633-8250 is commonly listed as the Food Lion corporate or home-office telephone number in Salisbury, North Carolina. Food Lion’s customer-facing resources direct ordinary customer issues to 1-800-210-9569.
What is the Food Lion customer-service phone number?
Food Lion’s official Customer Service Center number is 1-800-210-9569.
What is 1-888-251-5786?
Food Lion identifies 1-888-251-5786 as its Associate Service Center number. Published hours are Monday through Friday, 8:30 a.m.–4:30 p.m. Eastern.
What is the Food Lion HR phone number?
Current associates can call the Food Lion Associate Service Center at 1-888-251-5786. Employment verification uses Experian Verify or 1-404-382-5400.
Does Food Lion have an HR email address?
Food Lion does not prominently publish one general HR email address. Associates should use internal resources or the Associate Service Center, while applicants should use the Food Lion careers portal.
How do I verify employment at Food Lion?
Food Lion directs employment-verification requests to Experian Verify or 1-404-382-5400.
How do I contact Food Lion about payroll or a W-2?
Current or former associates can call the Associate Service Center at 1-888-251-5786 and ask for the correct payroll, tax-document or employment-record route.
Does Food Lion have a corporate email?
Food Lion does not publish one general corporate email for all customer complaints. Use the official contact form or chat. The published media and advertising email addresses should only be used for those stated purposes.
How do I file a Food Lion corporate complaint?
Start with the store manager when the problem involves a specific location. If it remains unresolved, call 1-800-210-9569 or use Food Lion’s official contact form. Request a case number and ask for supervisor or district-level review when necessary.
What is the Food Lion Gift Card Team phone number?
Call 1-800-811-1748. Food Lion lists Gift Card Team hours as Monday through Friday, 8:00 a.m.–5:00 p.m. Eastern.
What is the Food Lion home office?
The term Food Lion home office generally refers to its corporate headquarters at 2110 Executive Drive in Salisbury, North Carolina.
Who owns Food Lion?
Food Lion is part of Ahold Delhaize USA, which is the U.S. division of Ahold Delhaize.
Who is the president of Food Lion?
Greg Finchum became president of Food Lion in May 2025.
How many Food Lion stores are there?
Food Lion reports more than 1,100 stores across 10 Southeastern and Mid-Atlantic states.
How many employees does Food Lion have?
Food Lion reports more than 82,000 associates.
Does Food Lion publish a general distribution-center phone number?
Food Lion does not publish one general telephone number for every distribution center. Use the contact information associated with the specific facility, delivery appointment or job posting.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, complaint information and public company-review pages since 2004.
Corporate addresses, telephone numbers, employee contacts, support hours, store policies and service options can change. Confirm important information with Food Lion before mailing documents, visiting the corporate office, submitting employee records or relying on a deadline.
Page Update Note
This page was updated on September 1, 2026, to prioritize Food Lion corporate-office searches, distinguish the physical address from the headquarters P.O. Box, clarify the conflicting 2110 and 2011 Executive Drive listings, add current customer-service and gift-card contacts, expand HR and employment-verification information, add the related CustomerServiceNumbers.com guide and improve complaint navigation.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by or operated by Food Lion LLC, Ahold Delhaize USA, Ahold Delhaize, any Food Lion store, Food Lion To Go, any delivery provider, Experian Verify, any payment processor, gift-card provider, benefit agency or related company.
CorporateOfficeHeadquarters.com cannot access Food Lion orders, MVP accounts, employee records, payroll files, gift-card balances, EBT accounts or payment information. It cannot issue refunds, adjust prices, activate coupons, restore rewards, process employment verification, investigate employees or contact Food Lion on a visitor’s behalf.
Food Lion names, logos and related trademarks belong to their respective owners. Contact information, hours, policies, prices, promotions, employment processes and service availability may change. Verify important details through Food Lion’s official website or authorized representatives.
Reader reviews represent individual opinions and experiences. Allegations in reviews have not necessarily been independently verified and should not be interpreted as establishing the experience of every Food Lion customer, associate, product or store.
Share Your Food Lion Experience
Have you contacted Food Lion about a store complaint, cashier or bagging issue, deli service, product quality, pricing, MVP Rewards, digital coupon, Food Lion To Go order, gift card, EBT question, associate request or another unresolved concern? Share your experience below.
Consider mentioning the store location, approximate date, issue type, support route used, whether you received a case number and whether Food Lion responded.
Privacy warning: Do not publish complete card numbers, gift-card numbers or PINs, EBT card numbers, MVP login information, account passwords, Social Security numbers, employee IDs, payroll information, medical records, home addresses, personal telephone numbers, receipt images containing private data or other sensitive information.