Food Lion Corporate Office Headquarters HQ

Food Lion Corporate Office Headquarters HQ

2110 Executive Dr.

Salisbury, NC 28145-1330 USA

Corporate Phone Number: 1-704-633-8250

Fax Number: 1-704-636-5024

Customer Service Number: 1-800-210-9569

  • Shopped at the Food Lion on Waltherson Blvd., in Baltimore, MD for several years. The past few months, every time I shop, one or more people are on their cell phones just chatting away and not even paying attention to the customers. What kind of manager lets his/her people do this? Any store I shop in, I have never seen the personnel on their cell phones, ALL EXCEPT FOOD LION. What horrible management this store has. Will shop somewhere else. Too many stores in this area to see the disrespect this store has for its customers.

  • Dear Sirs:
    I just moved into Loris,SC and a handicap veteran which limits the distance I can walk or remain on my feet.You offer delivery but when I put in my zip it say the store 10 miles away don't deliver. You are doing a disservice to your senior citizens and handicap how has limited ability to drive to the store no less stay on their feet pushing a cart around.
    Loris is growing faster that most people think and to cater to the people's needs here we are just ignored.If delivery was available from food lion I am sure it would take away business from IGA and Hills supermarket.
    Maybe if your firm makes this move others will follow. With this I am sure your sales would go up and a more loyal customer base. I am sure nobody would mind paying a reasonable deliver charge and giving a job to someone who needs to feed a family.
    I hope you can see this minor request in your hearts to make available in the Loris store.

  • I shop at Food Lion store #1317 located on Hwy.64 East in Statesville. I want to let you know that the produce manager Junior has the most organized, clean, best stocked produce section for a store this size.
    I love to shop there. The personnel is always friendly, helpful, and efficient.
    The store is so convenient for me as I live a mile from it. So, it is not a big deal if I run out of something.

  • I love Food Lion and that's my primary grocery store. I like the Food Lion products, especially the frozen vegetables. Much better quality and price than the name brands. I have noticed a decline in the quality of the FL brocolli florets. Several times lately, the bag is much to full of brocolli "crumbles" that aren't large enough to eat. Didn't know if quality control could look into the situation. The bags use to be consistently filled with large florets. Thanks very much!

  • Food Lion In North Wilkesboro, NC has very poor management and customer service. There are only about 3 people at this store that are helpful at checkout. You never see a manager unless they are walking away from you; or act like they are trying to escape. I have complained several times to Angela (manager). Nothing has ever improved, just continues to get worse. Most act like they don't care if you shop there or not. I've even had some employees turn their back to me because they were afraid I was going to ask them to take out my groceries. Yesterday my groceries were not even put in my cart after he rang them up. I left them sitting there and I left. The meat dept. and deli are always helpful. I would like to thank Teresa Shew for always being helpful. I will not be back at this store.
    FOOD LION IN WILKESBORO is EXCELLENT all around; from management to customer service. They act like they appreciate you shopping there. They always offer to take your groceries out of your cart, as well as out to your car. They are always friendly and smile.

  • I go to the store in Canton even though Ingles is easy to get to. Food Lion has never disappointed me. The employees there are helpful and friendly and the store is clean.

    The prices blow Ingles out of the water.

  • Ive been with the company for 8 years in the market and have work at every store in rockhill sc. but in the past year i have had many problems with managers.now not as much store managers but down the line Perishable,evening, assistant managers ect. From 2017 to 2018 foodlion has lost there best and respectful workers because of how there treated and if they dont like you as a person they will ride you till you quit.the most expericed workers are almost gone. ive seen the company at its high but it has hit its low. This morning i was 5 mins late 6:05 am cold and the dsd lady would not open the door intill 6:30 a.m she told people shes going to keep me out there since im not the befour 6 witch i live 50 mins away it happens.the store manager did nothing. The point is not just this store but many have to go though stuff like this and to turn there day upside down and have love in there job intill the cant take it anymore. Hr does nothing everyone knows that.but to notice as im knocking at the door this morning i seen a sticker saying foodlion was excepted to be one of the 2018 best work place ! lmao losing experice workers could make a huge impact on the company and could end up like bi lo.

  • Pittsboro store is poorly stocked and has very few employees. Shelves are empty, no one stocking,, out of product etc. Piggly Wiggly has better stock on shelves. Employees ALWAYS blames the warehouse. If that is the case then your warehouse needs some serious revamping and your distribution system needs updating, OR fire everyone and start from scratch. I am seriously considering quitting Food lion and going to Lowes. A little further drive but they might have stock on shelves.
    DO NOT forward this to Pittsboro store. This is YOUR problem, so FIX IT !!!!!

  • THIS IS A MESSAGE TO THE PERSON OVER HUMAN RESOURCES AT FOOD LION IN CHERRYVILLE N.C. I HAVE BEEN HUMILATED BY THE SAME WOMAN AT THIS STORE ON A RECENT VISIT TO THE STORE. SHE SEEMS TO MAKE ME FEEL LIKE I HAVE TAKEN SOMETHING OR WILL COME UP TO MY BUGGY AND MAKE COMMENTS THAT R U GOING TO PAY FOR THAT DRINK DID U DECIDE NOT TO GET CERTAIN ITEMS LIKE SHES BEEN WATCHING ME ALL THE TIME. THIS WOMAN WHOSE NAME IS KAREN NEWTON IS A LAZY WORKER NEVER DOES ANYTHING BUT TAKE 12 BREAKS A DAY SMOKING AND THEN ACCUSES YOU OF STUPID STUFF. IF IT WASNT GOING TO GET ME IN TROUBLE I WOULD HAVE CUSSED HER OUT OR SMACKED HER FAT FACE. EVERYTIME I GO THERE AND SHES THERE SHES SMOKING OR IN THE BACK SHE IS A POOR EXCUSE OF AN EMPLOYEE. I AM SPREADING THE WORD ABOUT FOOD LIONS WAY OF TREATING CUSTOMERS SHES ALWAYS BEEN THAT WAY AND EVERYONE IS TURNING THEIR HEADS.SHE IS USLESS AND HER HEALTH IS LIKE BAD SHE COUGHS EVERY BREATHE AND DOES NOTHING BUT SMOKE. DONT KNOW WHAT U ARE GOING TO DO WITH HER BUT SHES JUST PISSED CAUSE SHE HAS TO WORK A LITTLE CAUSE THEY TOOK OUT THE CHAIRS IN THE OFFICE, IM TELLING U NOW ILL NEVER GO IN THAT FOOD LION EVER AGAIN AS LONG AS THAT FAT ASS IS THERE AND IM TELLING ALL MY FRIENDS ABOUT THE WOMAN WHO MAKES U FEEL LIKE U HAVE TAKEN SOMETHING. IVE BEEN A GOOD CUSTOMER FOR 20 YRS AND NOT NO MORE. PLEASE GET RID OF THIS EMPLOYEE WHO IS ABUSING HER POSITION. IF NOTHING IS DONE I WILL CALL THE CEO. HOPE TO HEAR FROM YOU IF NOT OH WELL I HAVE TO PURSUE OTHER OPTIONS A X FOOD LION CUSTOMER. HUMILIATED CUSTOMER

  • I shop at foodlion location in Millsboro #875. I have been a customer there for years. I have noticed a change within the past year. Store managers have no respect for there employees. They are very disrespect.I don't have to watch managers come down on employees at service desk or on sales floor. I have great customer service but when I am referred to the store manager. I am belittled and talked to any kind of way. I will be more than glad to take my services somewhere else.

  • Ive been shopping at food lion in havelock,NC for the last 8 years & all i can say is that everytime i visit that store i feel lije im entering a room of vouchers waiting to pick me apart, literally.. The cashiera, managers, customer service reps… Everyone! Is so judgmental to the point where they make me & my children rlfeel so uncomfortable.. Its been severa occasions when ive seen them group.together and laugh at a mentality ill child that. Ive also seen where they make eye contact to one another to pick on elderly customers that may be moving slow (or not fast enough at check out) ive also seen wherw a young lady by the name of Danielle (short with glasses) (that has a disability of her own) laugh in a mental retarded customers face bc he couldn't count his change. And then acted as if she was laughing at something else.. This store & the workers need to have a huge change! Maybe hire new people and let go of the problem ones.. I no loger shop at food lion in havelock due to the severity of the lack of reapect that they give customers! I hope the store employees improve..

  • Customer feedback for Food Lion 1360 E Hwy 160, Fort Mill, SC 29715. Manager named Judy degrades, angrily corrects and insults cashiers in front of customers. In doing so, she also delays customers from checking out. Very unprofessional, no to mention mean. Have also witnessed 'cold' cashiers. I watched another customer ask a nice young cashier girl why she was shivering. Why was she shivering? Judy makes them take their jackets off because they are not the exact color and material from the food lion catalog. That's just mean. I understand there are corporate rules to follow, but we are all human beings. I've been shopping here for many years. Many previous managers were able to manage without being so rude, insulting and mean to their employees. I have been in business for many years. Happy employees are much better for business than whipped ones. I will be shopping in other stores so I don't leave feeling so bad for the help.

  • What is your policy on discounts for seniors? I have seen many announcements at many web sites that seniors can get a discount of 60% on Mondays. However in the Metro DC area the stores claim that there is no discount. Can you clear this up please?

  • I go almost every morning and there is one register open and several people. No lane for small items. I GIVE UP!!!!!

  • I like my food lion store. Six forks rd in raleigh nc. I was able at one time to purchase meat that was on sale and feed my family .I would buy as much as I could afford and freeze it in order to help other members of our family. But now your sale prices are too high and I can only feed my own family. I realize you give most to food bank. That is s good thing but I am a senior citizen and don't qualify for that. I wish you would not jack up your prices so high. We need a break too. I am on a fixed income and need a break too.

    • Clara, I'm in the same boat. But there are food pantries which are self referral, and you only need to provide minimal identification to qualify. Research self referral pantry on the web for your area, and I wish you luck! I am so lucky to have a fabulous relationship with my FL in Charlotte NC…they really are my family and have gone above and beyond to make this poor old woman feel welcome. Please discuss with the store managers your concerns ae the reduced price meat, you may not only help yourself out, but others!!

  • I was shopping at a Food Lion on Emerald Island, and was witness to some idiot manager named "Wil" totally chastise and degrade an employee in front of multiple shoppers. It was the absolute worst display of management that I have ever witnessed. I decided not to go through with my purchase, and other shoppers did as well. You should offer classes to your managers on how to treat employees and keep a healthy atmosphere and prospering business. I will cross the bridge to do my shopping from here on, and since I imagine that this must occur regularly, I would think that others will be following in my footsteps.

  • The food lion on hunterhill road has the most disrespectful deli manager I've ever seen.she talks under her breathe after you ask her to do something for you.she is also very rude to her employees that are back there with her.The customers should not be able to hear her all over the store talking junk to her helpers.this really makes me not want to shop in that deli especially when she is working.she just has a nasty attitude.its a wonder you still have help to help her.something really needs to be said to her about her rudeness.

  • I shop at the Food Lion in Lancaster S.C. and the store itself is fine. Most employees are fine. But there is one employee named Donald that is both rude and inconsiderate. It is awful that at times you are forced to have him to wait on you. It seems as if he tries to be a problem no matter what. I choose today after months of his attitude problems to just say no to Food Lion. Because of Donald I hate to shop there.

  • Declining quality at Food Lion in Bridgeton, NC. On any given visit can find several empty shelves, poor quality fruit, and painfully slow service at the deli counter. A lot was invested to improve this store last year – improvements were apparent for a few short months. Bridgeton Food Lion serves a growing area of discerning customers. We are shopping elsewhere, but wouldn't if Food Lion improves. Many friends and neighbors are voting with their feet. Sorry for the negative report. We want better.

  • gee I wonder if you work for the same one i do store 1582 in va im thinking the same thing. Its bad when you told they want you to quit because your FT Cashier and they need a FT office person instead the word is out

  • food lion is getting worse when it come down to employee raise.they give it to you when they are ready.I think they are doing the same thing that smith field is doing . practicing unfair labor.

  • I went to Food Loin on Tidewater Drive in Norfolk Virginia and brought some apple fritters and they was stale screwed up my breakfast plans 3/13/2014 the young lady they had in the store ask like she was manger refuse to refund my money with my receipt I was sick that day wasn't feel well at all the packing stated satisfaction guarantee when I bit into that disgusting Apple fritter I spite it out she mean and ugly food Loin need not to give children leadership position in their store will never buy another apple fritters from them beware of the apple fritters monster

  • Food lion in Conover, NC is awful. One of the females in the deli bakery who had blonde hair with some blue in it was quite rude to me. She seemed to be more interested in listening to music and watching videos on her phone than helping customers. I will never shop there again and do not recommend anyone else does either.

  • Food Lion on Hwy 21 in Statesville has its bread located were the dairy products are. The bread is almost always hard or will not last more than a couple days. All other Food Lions in Statesville has their bread along with the chips. Tired of buying bread that doesn't last, need to move it or loose customers. Well the chips are near the frozen foods also so don't move the bread there.

  • Y is Food Lion stocking is Food Lion stocking their shelves with pet food items made in China? I spoke with a manager twice about this and he said, yes, was aware that these treats were killing thousands of dogs and asked me which ones! Acting like he was going to take them off the shelves. Back there today and the "treats" r still there. I told customer svc rep at desk and she said she was not aware these products are harmful and I suggested she "Goodle" it. She also had an "attitude" whenever I talked to here about this. Hq cares about how products r bagged but not about customers' dogs?? Corporate America has no heart; it's all about MONEY!! I read where stuff I buy is made because

  • Hi my name is brian I put in a application at yours stores in seven lakes an southern pines an the were hiring I call lots of time they told me they would get bac in touch with me I kept calling no one never did I just wanted a chance to work for a great co pany I just want a chance thank you for your time

  • I am trying to get a stocking job at foodlion in sevenlakes I put in a app but no one has called an I have the requirments to do the job some one jus give me a call

  • Food lion does not cash out of state checks to certain persons apparently. I spent one of my last dollars getting to them to cash a Pay Check and the girl at costumer service said "We do not cash out of state checks." However, my mother-in-law was able to cash a government check from Maryland.. If your workers are too lazy to cash a check, perhaps you should fire them or state that "We only cash personal checks when we feel like it.. If I'm nice enough, perhaps a government out of state check." I was forced to walk home 5 miles away… Thanks foodlion, I won't spend my check at your stores any longer.

  • Need to really start drug testing more, then all of your stores would probably close. Especially higher management. Decided to go shopping one afternoon, had to use the restroom which was close to the stock room it reeked of pot, when I walked out of the bathroom here came the employees and the manager giggling and laughing and probably should've sprayed themselves… What were they thinking..

  • I am so annoyed by the coupon machine you have put at the front of my Food Lion. I can only imagine how much these machines cost to install not to mention the cost of these print outs. I try to ignore but because I am a coupon queen, I shutter to think I might actually buy a product I could have paid less for. AND, the fact that most of them expire the very day they are printed is unrealistic!

    Take these out and just give us the break at the check out.

    Thanks.

  • I want to let anyone who have or thinks they may call or write the corp office that it will do no good. Food lion does not care about thier empoyee and when hr tell them it will be confientant they are lying. they tell the district manger who has filed a complanit against him and than he make it even harder on the store manger.
    In the instant I am talking about it has go past harahment to be stupid and the cop off or hr will do nothing about this distict manger.

  • To whom it may concern dunlopefarms store I wonder when is the theft and loss of money going to stop, also you need cameras on the whole store to work and monitored. I know first hand of this I live right behind the store and I shop almost. Every day. I love the store and the people so I hope a change I've worked 3 supermarket chains. From 80s to 90s I know what I'm talking a out. Please do something about it. Ill be observing.

  • where is the answer to anonymous e-mail
    I guess I have my answer
    Food lion doesn't care about their empoyee otherwise the distance manger would be fired

  • I guess I have my answer you did not put my comment on the internet so I guess you dont care what your distance manger do. tHis is why Food Lion is losing customer left and right

  • I want to discussion the distance manger of the food lion I go to. The manger of this food lion is great his store is great and he is one of the top manger that food lion has.
    this distance manger wants his friend in the store so he has belittle this manger, he has done everything to get this manger to quit, he call him on his day off and cuss him out he belittle him and I want to know why the corp office allow this. when I know that something will be done with this distance manger I will than give you the store put this on you internet page and I will see your answer. if you don't than I know you care nothing about your empoyee and allow this distance mager to be a sorry no good b

  • I have been supporting my local Food Lion in Middletown, De for 20 years now, however, I have decided it's time to move onto another store such as Giant or Safeway because I have asked MANY times to have a flyer sent to my home and on and off I'll receive a flyer, but it's mostly off. I decided this evening before I stopped shopping at Food Lion that I would try pulling up the ad online. However, I tried pulling up the flyer online and that site STINKS because the flyer would not pull up. I shop at this store every week. My neighbors are too snooty to shop at this grocery store and it's obvious and sad that only the locals will frequent this store, and now I have decided to bail out as well because they refuse to put a flyer in the mail.

  • Last week I went to the Food Lion store on Brawley School Road in Mooresville, NC to buy some produce. The stawberries were discusting. Old and starting to decay. Some of the blueberries had mold on them. The same conditions exist in produce dept. How can you put this type of food out to your customers. The same sort of conditions exisit in the Willimson Rd store in Mooresville. Your stores are convenient for me but I only go to them for some staples. If your prices were much lower on your produce I could understand the condition, but that is not the case. Your Quality Control Dept should be embarrased and fired.

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