Hoffman Car Wash corporate office information is useful when a customer needs help with an Unlimited Wash Club membership, recurring charge, cancellation, wash complaint, vehicle-damage concern, refund request, gift card, business account, or unresolved issue involving a specific car wash location.
Hoffman Car Wash operates through Hoffman Development Corporation. Its corporate and official mailing address is 16 Kairnes Street in Albany, New York. The 1757 Central Avenue address and 1-518-869-3398 phone number previously listed on this page belong to the company’s Colonie car wash location and should not be described as corporate customer service.
Hoffman Car Wash Corporate Office and Contact Information
- Brand: Hoffman Car Wash
- Operating Company: Hoffman Development Corporation
- Hoffman Car Wash Corporate and Mailing Address: 16 Kairnes Street, Albany, NY 12205, USA
- Hoffman Development Main-Office Phone Number: 1-518-862-1658
- Hoffman Car Wash Customer Service Number: 1-877-446-3362
- Customer Care Hours: Monday through Friday, 8 a.m. to 5 p.m.
- Official Contact Form: Contact Hoffman Car Wash
- Official Website: HoffmanCarWash.com
- Location Finder: Find a Hoffman Car Wash
- Unlimited Wash Club: Hoffman Unlimited Membership Information
- Frequently Asked Questions: Hoffman Car Wash FAQs
- Company History: About Hoffman Car Wash
- Chief Executive Officer: Tom Hoffman Jr.
- Founded: 1965
Where Is Hoffman Car Wash Headquarters?
Hoffman Car Wash operates through Hoffman Development Corporation, whose business and corporate address is:
Hoffman Development Corporation
16 Kairnes Street
Albany, NY 12205
United States
Hoffman Car Wash also uses this address in current company materials as an official mailing address. Customers sending important correspondence should retain a copy and use a trackable delivery method when proof of receipt may be needed.
Is 1757 Central Avenue the Hoffman Car Wash Corporate Office?
No. Hoffman’s current location directory identifies:
Hoffman Car Wash
1757 Central Avenue
Albany, NY 12205
1-518-869-3398
as its Colonie car wash location.
The location offers services that can include exterior washing, interior cleaning, touch-free washing, express detailing, and self-service shampoo equipment. The address and telephone number should not be labeled as the Hoffman Development corporate office or companywide customer-service department.
What Is the Hoffman Car Wash Corporate Phone Number?
A main-office telephone number listed for Hoffman Development Corporation is:
For customer questions, Unlimited Wash Club assistance, membership changes, cancellations, or complaints, use the dedicated Customer Care number at 1-877-446-3362.
Choose the Correct Hoffman Car Wash Support Route
- Problem during a car wash: Notify an attendant or location manager before leaving whenever possible.
- Unsatisfactory wash result: Ask the location whether it can inspect the vehicle or provide a rewash under its current policy.
- Unlimited Wash Club question: Use the online membership tools or call Customer Care at 1-877-446-3362.
- Membership cancellation: Submit the official online cancellation request or contact Customer Care.
- Recurring charge after cancellation: Gather the cancellation confirmation, charge date, amount, and membership information before contacting Customer Care.
- Incorrect or duplicate charge: Contact the location that processed the payment or Customer Care, depending on whether the charge involves a single wash or membership.
- Vehicle-damage concern: Notify the location manager promptly and contact Customer Care if additional review is needed.
- Lost item: Contact the specific car wash location because the corporate office does not maintain each location’s lost-and-found records.
- Gift card or prepaid wash: Contact Customer Care and have the purchase receipt or transaction information available.
- Business wash account: Use Hoffman’s official business-services route or contact Customer Care for the appropriate department.
- Fundraising question: Use the official Hoffman Helping Hands program contact route.
- Employment application: Use the careers section of the official Hoffman Car Wash website.
- Corporate, vendor, or business inquiry: Contact Hoffman Development Corporation at 1-518-862-1658.
What to Have Before Contacting Hoffman Car Wash
Prepare the following information when it applies to the concern:
- The Hoffman location and city
- Date and approximate time of the visit
- Wash or service purchased
- Receipt or transaction information
- Vehicle year, make, model, and color
- License-plate or membership information, shared only through a private channel
- Photographs taken before and after the wash, when relevant
- Description of any alleged damage or service problem
- Name or role of the employee or manager contacted
- Date of a membership-change or cancellation request
- Previous Customer Care case or confirmation number
- The specific resolution being requested
Hoffman Car Wash Customer Service, Membership and Complaint Help
Unlimited Wash Club Membership Help
Hoffman’s Unlimited Wash Club provides recurring membership access under the applicable plan terms. Memberships can be associated with a vehicle and license plate, so customers changing vehicles or plates should update the membership information through Hoffman’s official tools.
Common membership questions can involve:
- Starting or activating a membership
- Changing a plan
- Updating a license plate or vehicle
- Updating the payment method
- Pausing or canceling a membership
- Unexpected recurring charges
- Difficulty using a membership at a location
- Questions about participating locations
The official Hoffman FAQ says customers can submit a cancellation request online or contact the Customer Care Team. Save the cancellation confirmation and verify the effective date, final billing date, and any other instructions supplied by Hoffman.
Cancellation does not automatically establish that every previous or pending charge will be refunded. Refund eligibility can depend on the membership terms, timing, account activity, and circumstances reviewed by Hoffman.
Wash Quality and Service Complaints
If a vehicle is still dirty, has missed areas, contains remaining soap, or did not receive a purchased service, notify the location before leaving whenever possible. This gives the staff an opportunity to inspect the result and explain the available rewash or correction process.
Document:
- The wash package purchased
- The part of the vehicle affected
- Whether an attendant inspected the concern
- Whether a rewash or another correction was offered
- The manager’s response
Services differ by location. Exterior washes, touch-free bays, interior cleaning, express detailing, free vacuums, self-service bays, and other options are not available at every Hoffman site.
Vehicle-Damage Complaints
Report alleged vehicle damage to the location manager as soon as it is discovered. Avoid assuming the cause based only on timing because scratches, loose trim, mirrors, antennas, racks, wipers, preexisting damage, and mechanical problems can require further inspection.
When it is safe to do so:
- Photograph the vehicle and affected area.
- Record the wash location, lane, date, and approximate time.
- Retain the receipt and membership information.
- Ask the manager to document the concern.
- Request instructions for any claim or inspection process.
- Save repair estimates, diagnostic reports, and correspondence.
- Contact Customer Care at 1-877-446-3362 if further review is needed.
For a broken mirror, loose body component, warning light, tire concern, fluid leak, visibility problem, or another condition that could make the vehicle unsafe, do not continue driving solely to preserve a complaint. Obtain appropriate professional or roadside assistance.
Reimbursement for inspections, towing, repairs, rentals, or other expenses is not automatic. Ask Hoffman how it wants the vehicle inspected and whether authorization is required before expenses are incurred.
Charges, Refunds and Gift-Card Complaints
For an incorrect wash charge, duplicate transaction, disputed membership payment, missing credit, refund delay, or gift-card problem:
- Determine whether the amount is pending or fully posted.
- Compare the amount with the receipt or membership terms.
- Contact the location for a single-wash transaction.
- Contact Customer Care for a membership or account charge.
- Provide the transaction date, amount, and last four payment-card digits through a private channel.
- Ask for a case or confirmation number.
- Keep written confirmation of any promised refund or credit.
Banks and card issuers can require additional processing time after a merchant submits a refund or releases an authorization.
Location Hours, Closures and Available Services
Hours and services vary among Hoffman Car Wash locations and can change because of weather, maintenance, construction, holidays, equipment issues, or local operating decisions.
Use the official location finder before traveling. The location page provides the current street address, local telephone number, hours, and services associated with that site.
About Hoffman Car Wash, Ownership and Leadership
Tom Hoffman Sr. and his wife, Carole, opened the first Hoffman Car Wash in 1965. The original business began as a self-service wash at the site of the family’s bowling alley on Central Avenue.
Hoffman has since grown into a regional car wash company with 33 locations. Its current service areas include New York’s Capital Region, Hudson Valley, Mohawk Valley, Southern Adirondacks, and Binghamton area, along with Bennington, Vermont.
Available services can include:
- Exterior car washing
- Full-service washing
- Interior cleaning
- Touch-free washing
- Express detailing
- Self-service wash bays
- Self-service shampoo equipment
- Free vacuums at participating locations
- Unlimited Wash Club memberships
- Business wash programs
- Gift cards and prepaid washes
Services, equipment, prices, hours, and membership participation vary by location.
Who Owns Hoffman Car Wash?
Hoffman Car Wash operates as part of Hoffman Development Corporation, an Albany-based, family-founded business. The company is not part of Mister Car Wash or another national publicly traded car wash chain.
Who Is the CEO of Hoffman Car Wash?
Tom Hoffman Jr. is identified as the Chief Executive Officer of Hoffman Development Corporation.
Executive roles can change. Vendors, job applicants, journalists, and others needing current leadership information should verify the title through the company or a current official business profile.
Community and Environmental Programs
Hoffman Car Wash supports community programs that include Hoffman Helping Hands fundraising, food drives, veterans’ wash events, and other charitable initiatives.
The company also promotes water-conservation and car-wash operating practices through its Hoffman WaterSavers information. Environmental practices and equipment can differ by location and wash type.
Hoffman Car Wash Competitors and Related Corporate Offices
Hoffman Car Wash competes with independently operated car washes, regional wash clubs, detailing businesses, self-service facilities, and national or multistate car wash companies.
Live and closely related CorporateOfficeHeadquarters.com pages include:
Competition can differ by market because Hoffman’s locations are concentrated primarily in New York and southern Vermont. Local independent washes may be more direct competitors than national companies in some communities.
Hoffman Car Wash Reviews and Complaints on CorporateOfficeHeadquarters.com
There are currently no published reader reviews on this Hoffman Car Wash CorporateOfficeHeadquarters.com page.
Customers can be the first to share an experience involving:
- A Hoffman Car Wash location
- Exterior, full-service, touch-free, or self-service washing
- Interior cleaning or express detailing
- An Unlimited Wash Club membership
- A cancellation or recurring charge
- A wash-quality concern
- An alleged vehicle-damage issue
- A refund or billing request
- Customer Care or location management
- A positive employee or service experience
A helpful review should identify the location and city, approximate visit date, service purchased, general issue, support route used, response received, and whether the concern was resolved.
Reviews should describe firsthand experiences and distinguish observations from conclusions. Do not identify individual employees by full name unless the information is already public and directly necessary to understand the experience.
Frequently Asked Questions About Hoffman Car Wash Corporate Office
Where is Hoffman Car Wash headquarters?
Hoffman Car Wash operates through Hoffman Development Corporation at 16 Kairnes Street, Albany, NY 12205.
What is the Hoffman Car Wash corporate office phone number?
A main-office number listed for Hoffman Development Corporation is 1-518-862-1658.
What is the Hoffman Car Wash customer-service telephone number?
Call Customer Care at 1-877-446-3362. Hoffman’s contact page lists service hours as Monday through Friday from 8 a.m. to 5 p.m.
Is 1-518-869-3398 the Hoffman Car Wash customer-service number?
No. 1-518-869-3398 is the local telephone number for the Hoffman Car Wash at 1757 Central Avenue in Colonie.
Is 1757 Central Avenue the Hoffman Car Wash main office?
Hoffman identifies 1757 Central Avenue as a car wash location. The current corporate and official mailing address used by Hoffman Development Corporation is 16 Kairnes Street.
How do I cancel a Hoffman Unlimited Wash Club membership?
Use Hoffman’s official online cancellation process or call Customer Care at 1-877-446-3362. Save the cancellation confirmation and verify the effective date.
How do I report vehicle damage after a Hoffman car wash?
Notify the location manager promptly, document the vehicle and circumstances, retain the receipt, and follow the location’s claim or inspection instructions. Contact Customer Care if additional review is required.
How do I complain about a Hoffman Car Wash location?
Begin with the location manager. If the matter remains unresolved, call Customer Care or submit the official Hoffman contact form with the location, date, service, prior response, and requested resolution.
Does Hoffman Car Wash have an email address for complaints?
Hoffman’s current contact page directs general customer inquiries to its online form and Customer Care telephone number. Use those verified routes instead of sending account or payment information to an unconfirmed email address.
How many Hoffman Car Wash locations are there?
Hoffman’s current website states that the company has 33 locations across its regional service areas.
Who owns Hoffman Car Wash?
Hoffman Car Wash operates through Hoffman Development Corporation, an Albany-based, family-founded company.
Who is the CEO of Hoffman Car Wash?
Tom Hoffman Jr. is identified as Chief Executive Officer of Hoffman Development Corporation.
Official and Related Hoffman Car Wash Resources
- Official Hoffman Car Wash Website
- Hoffman Car Wash Contact and Customer Care
- Hoffman Car Wash Location Finder
- Hoffman Car Wash Frequently Asked Questions
- Hoffman Unlimited Wash Club
- Hoffman Car Wash History
- Hoffman Car Wash Privacy Policy
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides researched corporate addresses, telephone numbers, official support routes, company information, and a public forum for customer reviews. This page distinguishes Hoffman Development Corporation’s Albany office from the company’s individual car wash locations and Customer Care department.
Disclaimer
CorporateOfficeHeadquarters.com is an independent website and is not affiliated with Hoffman Car Wash, Hoffman Development Corporation, any Hoffman location, employee, equipment manufacturer, insurer, repair facility, or customer-service representative. This page is provided for informational, review, complaint, and feedback purposes.
CorporateOfficeHeadquarters.com cannot access membership accounts, payment-card records, wash records, location surveillance, equipment records, damage claims, insurance files, refunds, employee records, or private Customer Care cases. Contact Hoffman through an official private channel for account-specific assistance.
This page does not provide legal, mechanical, safety, insurance, or warranty advice. Obtain appropriate professional assistance when a vehicle condition may be unsafe or requires diagnosis.
Page Update Note
This page was reviewed and updated on August 25, 2026. Corporate addresses, telephone numbers, executives, location counts, operating hours, membership terms, services, and complaint procedures can change. Confirm time-sensitive information through the official Hoffman Car Wash website.