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Kedplasma, Very disturbing. I have the Worst Bruise Ever! I have know idea what is going on with my local Kedplasma but what is going on isn’t right. The lady who first poked me new she messed up and backed it out and was in a hurry to go to lunch so she had somebody else watch me so when she came over immediately my arm was swelling and when she told the other lady what she did she shrugged and turned around and left for lunch. Today is Friday this happened on Tuesday and I have yet to see the compensation for the second poke and I’m telling you $5 for that second poke after what has happened is nothing. I spoke with the manager yesterday about this situation and she reassured me I would get my $5 yesterday well it’s Friday at 11:15 and I have not received it. And the worst thing is she never even apologized.

I wouldn’t never go back again went about 10 times! But a needle through your skin but deep under my skin that was pain that really hurt I say you take that out told to come back no more I’m not going back it not a enough money making my skin on Wrightsboro Rd in Augusta GA the other day I when bruise up my skin like that

Kedplasma, was told to have a form signed by my doctor and to call back and check on the status. Their doctor only comes once a week. I have called 12 times today and got no answer and voicemail is full. Very unprofessional and rude. Plus they had already collected the day before, but the 2nd time to I came to donate I was told they had made a mistake. I am a medical professional and in our world mistakes can be very costly.

Unprofessional work environment and attitude.The employees talk very loud across the floor about lunch and other personal issues. They don’t always follow protocol like concerning an issue that I experienced. They deferred me for depleting my saline bag..They input the wrong date that it happened on into the system. I also observed a donor profusely regurgitating one day and one of the employees verbally out loud stated that she was not going anywhere near the mess to help clean it up cause she doesn’t deal with other people’s bodily fluids. They don’t tend to the machines in a quick manner when they give faults. I can attest to this personally myself. This prolongs donar time efficiency. They don’t always ask you to verify your donar number also. All of the clocks on the wall are all set at different times. They carry on personal conversations on the floor in front of the donars. I overheard a conversation once with 2 donars and an employee concerning smoking marijuana and how much they love to smoke it. This is the facility located in Tucker GA on Lawrenceville Hwy.

I’ve been donating at BPL for the past 10 years. Kedplasma has taken over and now every time I do the questions on My phone and scan my barcode it won’t let me take my questions.