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  • Life Time Fitness Corporate Office Headquarters, Address, Phone Number, Customer Service and Complaints

Life Time Fitness Corporate Office Headquarters, Address, Phone Number, Customer Service and Complaints 

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Life Time Fitness corporate office headquarters information is tied to Life Time Group Holdings, Inc., now branded publicly as Life Time. The company’s headquarters are located at 2902 Corporate Place in Chanhassen, Minnesota. People often search for the Life Time corporate office when they need the Lifetime Fitness headquarters address, Life Time Fitness corporate office, Life Time corporate phone number, corporate customer service, billing help, membership support, cancellation guidance, club complaints, executive contact information, investor relations, legal correspondence, or escalation help for unresolved membership, billing, personal training, kids program, spa, cafe, pickleball, class, app, club, refund, freeze, cancellation, or customer-service complaints. Life Time’s main company contact number is 1-855-430-5433.

Life Time Fitness Corporate Office and Headquarters Contact Information

  • Company: Life Time Group Holdings, Inc.
  • Brand Name: Life Time
  • Common Search Name: Life Time Fitness / Lifetime Fitness
  • Corporate Headquarters Address: 2902 Corporate Place, Chanhassen, MN 55317, USA
  • Main Life Time Company Contact: 1-855-430-5433
  • Life Time Corporate Concierge Center: 1-888-430-6432
  • Corporate Concierge Center Hours: Monday-Thursday, 8:00 AM-5:00 PM CT; Friday, 8:00 AM-4:00 PM CT
  • Founder, Chairman and Chief Executive Officer: Bahram Akradi
  • Public Company: Life Time Group Holdings, Inc.
  • Stock Symbol: LTH on the New York Stock Exchange
  • Official Life Time Website: LifeTime.life
  • Official Life Time Contact Page: Life Time Contact Us
  • Official Life Time Corporate Concierge Center: Contact Life Time Corporate Concierge Center
  • Official Life Time FAQ: Life Time FAQs
  • Official Life Time Club Locator: Find a Life Time Club
  • Official Life Time Careers: Life Time Careers
  • Official Life Time Investor Relations: Life Time Investor Relations
  • Official Life Time Newsroom: Life Time Newsroom

The Life Time corporate office phone number is best treated as a headquarters and corporate contact. For most membership, billing, cancellation, freeze, refund, club access, personal training, LifeSpa, LifeCafe, Kids Academy, class, app, or local club complaints, members should start with the club involved, the Life Time app, the official contact page, or the Corporate Concierge Center before escalating to headquarters.

Life Time Fitness corporate office headquarters in Chanhassen Minnesota
Life Time’s corporate headquarters are located in Chanhassen, Minnesota.

Life Time Headquarters Address in Chanhassen

Life Time’s corporate headquarters address is 2902 Corporate Place, Chanhassen, Minnesota 55317. This is the address many readers search for when looking for Life Time corporate office, Life Time Fitness corporate office, Lifetime Fitness headquarters, Life Time headquarters, Lifetime Fitness corporate address, Life Time corporate headquarters, Life Time Fitness HQ, or Life Time corporate customer service.

Although many customers still search for “Lifetime Fitness,” the company’s current public brand is Life Time. The company operates athletic country clubs, fitness and wellness programs, personal training, group classes, racquet sports, aquatics, child care programs, LifeSpa, LifeCafe, Life Time Work, Life Time Living, digital fitness tools, and athletic events.

Life Time Corporate Office vs. Life Time Customer Service

The Life Time corporate office is generally used for headquarters matters, investor relations, media inquiries, legal correspondence, corporate governance, executive-level concerns, corporate careers, and high-level unresolved complaints. Most member and guest issues should begin with the local Life Time club, the club manager, member services, the Life Time app, the official contact page, or the Corporate Concierge Center.

Life Time support may ask for your club location, membership type, member number, billing history, payment record, cancellation request, freeze request, personal training agreement, program enrollment, class reservation, LifeSpa appointment, Kids Academy record, guest pass, or previous support history. Do not post membership numbers, payment information, addresses, phone numbers, email addresses, health information, child information, employee names, or screenshots containing private data in public comment sections.

Choose the Correct Life Time Support Route

  • Membership, billing, or general club question: Call 1-855-430-5433 or use Life Time’s official contact page.
  • Billing, membership, or account support: Call the Corporate Concierge Center at 1-888-430-6432.
  • Club-specific complaint: Contact the Life Time club involved and ask for the appropriate manager.
  • Membership cancellation or freeze: Review your membership terms, use Life Time’s official support route, and keep written confirmation.
  • Personal training issue: Contact the club’s training leader or member services with your agreement and session records.
  • Kids Academy or child-program concern: Contact the club involved and keep private child information off public websites.
  • LifeSpa, LifeCafe, aquatics, pickleball, tennis, classes, or events issue: Start with the department or club where the issue occurred.
  • App, login, reservation, or digital account issue: Use the Life Time app, FAQ, or digital support route.
  • Investor inquiry: Use Life Time Investor Relations, not member services.
  • Corporate-level concern: Contact Life Time corporate office after club and customer-service routes have been attempted.

What to Have Before Contacting Life Time Corporate Office

  • Your full name and contact information
  • Your Life Time club location or home club
  • Membership type, agreement date, and account details, but not in public comments
  • Billing date, charge amount, refund request, or payment confirmation
  • Cancellation, freeze, downgrade, upgrade, or membership-change request details
  • Class, personal training, LifeSpa, Kids Academy, aquatics, pickleball, tennis, or event details, if relevant
  • Names of club managers or support representatives previously contacted, if appropriate
  • Email thread, app message, case number, cancellation confirmation, or written response from Life Time
  • Photos or documents related to the complaint, with private information removed
  • A short timeline and the specific resolution you are requesting

Do not post private information in public reviews or comment sections. Avoid sharing membership numbers, account emails, phone numbers, addresses, payment details, health information, child information, screenshots of billing records, employee personal information, or private documents.

How to Escalate a Life Time Fitness Complaint

Start with the Life Time club involved. If the issue happened at a specific club, ask for the department leader, member services manager, general manager, or club leader connected to the complaint. Local management is usually the best first route for club access, cleanliness, staff conduct, class reservations, personal training, LifeSpa, LifeCafe, Kids Academy, locker room, pool, pickleball, tennis, or facility concerns.

If the club cannot resolve the issue, contact Life Time through the official contact page or the Corporate Concierge Center. Provide the club location, dates, membership details, billing information, program details, support history, and the specific resolution you are requesting. Ask for written confirmation when the issue involves cancellation, billing, refunds, freezes, contract terms, or account changes.

If the matter remains unresolved after using normal club and support routes, you may contact Life Time corporate office. Written corporate correspondence may be sent to Life Time Group Holdings, Inc., 2902 Corporate Place, Chanhassen, MN 55317. Corporate correspondence is best used for unresolved or higher-level issues after local club management and customer-service routes have been attempted.

Common Reasons Members Contact Life Time Corporate Office

  • Finding the Life Time corporate office or headquarters address
  • Looking for the Life Time Fitness corporate phone number
  • Trying to contact Lifetime Fitness corporate customer service
  • Membership billing, payment, refund, freeze, cancellation, or contract complaints
  • Club access, guest access, membership level, or pricing questions
  • Personal training, coaching, class, reservation, or program complaints
  • LifeSpa, LifeCafe, aquatics, pickleball, tennis, Kids Academy, or event concerns
  • Locker room, cleanliness, maintenance, equipment, parking, or facility complaints
  • App, account login, class booking, digital membership, or reservation issues
  • Employee conduct, club management, hiring, workplace, or HR-related concerns
  • Investor relations, media, legal, privacy, accessibility, or corporate questions

Life Time Membership, Billing, Cancellation, and Refund Complaints

Life Time membership complaints may involve dues, initiation fees, billing dates, freezes, cancellations, membership changes, access levels, family memberships, guest passes, kids programs, personal training packages, or refund timing. Review your membership agreement, written confirmations, billing history, and the terms shown in your Life Time account before escalating.

If you are canceling, freezing, changing, or downgrading a membership, ask Life Time for written confirmation. Keep screenshots or emails showing the request date, confirmation date, effective date, and any final billing details. If you dispute a charge, contact Life Time first with the charge date, amount, club location, and support history.

Life Time Club, Facility, and Program Complaints

Club complaints may involve equipment, cleanliness, locker rooms, pool conditions, parking, safety, noise, crowding, class availability, pickleball and tennis court reservations, spa appointments, cafe service, or Kids Academy concerns. Start with the department leader or club management because these concerns usually require local review.

Program complaints may involve personal training sessions, class reservations, missed sessions, scheduling problems, coaching quality, event fees, youth programs, swim lessons, or sports leagues. Keep receipts, appointment confirmations, session records, emails, and app screenshots with private details removed.

Life Time App, Digital Account, and Reservation Complaints

Life Time app issues may involve login problems, class reservations, club access, digital membership cards, billing display, program registration, waitlists, personal training schedules, or event information. Use the official support route and include device type, screenshots with private details removed, error messages, and the date and time the problem occurred.

Reservation complaints may involve class booking windows, missed reservations, waitlists, cancellations, court reservations, spa appointments, or activity signups. If the issue affects a specific club or activity, contact the club involved and ask for the department responsible for that reservation.

Life Time Reviews and Complaints

Life Time reviews vary by club location, membership level, facility age, amenities, management team, class availability, and customer expectations. Positive reviews often mention resort-like clubs, pools, group fitness, personal training, pickleball, tennis, clean facilities, child care, LifeSpa, LifeCafe, and premium amenities. Complaints often involve pricing, billing, cancellation, crowds, class reservations, facility maintenance, locker rooms, child-program issues, personal training contracts, refund delays, and difficulty reaching the correct corporate or membership support route.

If you leave a Life Time review below, include the club location, support route used, whether the issue involved membership, billing, cancellation, training, classes, Kids Academy, LifeSpa, LifeCafe, court reservations, app support, corporate office, or customer service, and whether the complaint was resolved. Do not include private account, payment, health, child, address, phone, email, or employee information in a public comment.

Scam and Fake Life Time Support Warning

When searching for Life Time customer service, Lifetime Fitness corporate office, Life Time headquarters, Life Time corporate phone number, Life Time membership cancellation, or Life Time billing help, make sure you are using official LifeTime.life pages, the Life Time app, official club pages, or trusted corporate-office resources.

Be cautious with fake membership-cancellation services, fake refund offers, fake job postings, unofficial phone numbers, fake gift card offers, and third-party pages asking for payment or account details before providing support. Do not provide passwords, one-time passcodes, full payment-card numbers, bank login details, membership credentials, wire transfers, gift card numbers, remote access, or private account documents to anyone who contacts you unexpectedly claiming to represent Life Time, a billing department, a cancellation department, or customer service.

Life Time Competitors and Related Corporate Office Pages

Customers researching Life Time corporate office information may also compare related fitness, gym, and health club corporate office pages, including Equinox Corporate Office, LA Fitness Corporate Office, 24 Hour Fitness Corporate Office, EOS Fitness Corporate Office, YouFit Corporate Office, and Snap Fitness Corporate Office. These companies may have similar complaint categories involving memberships, billing, cancellations, freezes, personal training, club access, refunds, facilities, and customer-service escalation.

Related Resources

Frequently Asked Questions About Life Time Corporate Office

Where is Life Time Fitness headquarters?

Life Time headquarters are located at 2902 Corporate Place, Chanhassen, MN 55317.

What is the Life Time corporate office address?

The Life Time corporate office address is Life Time Group Holdings, Inc., 2902 Corporate Place, Chanhassen, Minnesota 55317.

What is the Life Time corporate phone number?

Life Time lists 1-855-430-5433 as its main company and membership contact number. The Corporate Concierge Center can be reached at 1-888-430-6432.

Is it Life Time or Lifetime Fitness?

The current official brand is Life Time. Many customers still search for the company as Lifetime Fitness or Life Time Fitness because those names were commonly used in the past.

How do I contact Life Time corporate customer service?

Use Life Time’s official contact page, call 1-855-430-5433, or contact the Corporate Concierge Center at 1-888-430-6432 for billing, membership, and account questions.

How do I file a complaint with Life Time?

Start with the Life Time club involved, then contact Life Time through the official contact page or Corporate Concierge Center. Keep your club location, membership details, billing records, support history, and requested resolution. If the matter remains unresolved, use corporate correspondence.

Who is the CEO of Life Time?

Bahram Akradi is Founder, Chairman, and Chief Executive Officer of Life Time.

Is Life Time a public company?

Yes. Life Time Group Holdings, Inc. is publicly traded on the New York Stock Exchange under the stock symbol LTH.

How many Life Time clubs are there?

Life Time describes its network as more than 190 athletic country clubs across the U.S. and Canada.

Should I contact Life Time corporate office about billing or cancellation?

Start with the Corporate Concierge Center, the local club, or the official Life Time support route first because billing, cancellation, freeze, refund, and membership issues usually require account verification. Corporate correspondence is better suited for unresolved or higher-level issues after normal support routes have been attempted.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, fitness clubs, gyms, retailers, restaurants, financial institutions, travel companies, and service providers. This page is designed to help readers identify the correct Life Time corporate office, membership support, billing support, club contact, concierge center, investor relations, media, careers, or complaint route before escalating a concern.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Life Time Group Holdings, Inc., Life Time, Life Time Fitness, LifeTime.life, any Life Time club, any Life Time employee, any trainer, any instructor, any spa provider, any cafe operator, any payment processor, or any membership representative. This page is for informational purposes only. Corporate details, addresses, phone numbers, support routes, membership terms, billing policies, cancellation procedures, class rules, facility amenities, hours, and complaint processes may change over time. For official help with a Life Time membership, bill, cancellation, freeze, personal training package, club visit, class reservation, LifeSpa appointment, Kids Academy issue, app problem, or customer-service concern, visit LifeTime.life or contact Life Time through official channels.

Share Your Experience

Have you contacted Life Time corporate office, Life Time customer service, the Corporate Concierge Center, a local Life Time club, a club manager, member services, personal training, LifeSpa, LifeCafe, Kids Academy, app support, investor relations, or another Life Time support route about a membership, billing issue, cancellation, freeze, refund, class, personal training, club access, facility concern, store visit, app issue, or customer-service complaint? Share your experience below.

Helpful reviews include the club location, issue type, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as membership numbers, payment information, addresses, phone numbers, email addresses, health information, child information, employee personal information, billing screenshots, or private documents.

LifeTime Fitness DIsappointing Experience

February 2, 2025

LifeTime Fitness, Good morning I had an issue at LifeTime Fitness and honestly I didn’t do anything wrong me and someone I know was slap boxing during a early morning full court game. Me and the guy was on the same team after slap boxing we didn’t even curse after we were done we finished playing the full court game he threw me an assist and I finished left and we won.Someone who works at LifeTime Fitness was playing with us and he wasn’t supposed to but we let him play anyway because we thought he was cool and he lost the game he was on the other team and I play flashy so he got me banned from LifeTime Fitness for no reason and I’d want the ban removed. Also him playing ball with us was conflict of interest he also asked me multiple times to play in the LifeTime League and I said no I’m not saying there’s anything wrong with it I’m just not interested in that.I also own Life time Group. For me being inconvenienced I’d like this 1.2 million dollars and a for life membership card mailed to my Estate street address because I own the gym the spa and the restaurant .© 2025 Life Time, Inc. All Rights Reserved.

A G

LifeTime Fitness DIsappointing Policy Issue

January 23, 2025

LifeTime Fitness – Misleading Silver Sneakers Policy. LifeTime Fitness advertises no time restrictions for Silver Sneakers members, yet they’ve implemented a restriction from 9:30 AM to 3 PM this year. This is misleading and feels like false advertising. Other gyms, like Planet Fitness, have no such restrictions. LifeTime’s own messaging states: “Are There Specific Time Restrictions for Silver Sneakers Members at LifeTime Fitness? No, there are no specific time restrictions for Silver Sneakers members. Silver Sneakers members can access the facilities during regular hours, utilizing the gym’s resources at their convenience.” This inconsistency needs to be addressed, and LifeTime Fitness should provide clarity and fairness to all its members.

https://decentfoot.com/does-life-time-fitness-accept-silver-sneakers/

M

Lifetime Las Vegas NV Customer Service

February 11, 2024

Not adhering to Corporate Policy allowing members to date within same department and then harassing a team member for interjecting comments at a meeting and holding it against them, taking hours away from them, treating team members non equally is horrible. Vegas has a problem in Summerlin it honestly needs to be revamp with all managers as the GM does not see what he should beware and be selective on who joins Lifetime is discriminating.

You need to have a secret Corporate person in the gym to see what’s happening especially when you have valuable team members who don’t get recognized for being loyal to Lifetime and look into the Kid’s area it’s not run correctly nor do the supervisor know what the hell they are doing, lot’s of favoritism going on especially is your the right color…Violation Department of Labor Laws in NV can get Lifetime a fine, and investigation started if this behavior continues and the kids zone needs to be TOP notch in knowing how to deal with Special Needs children not toss them in a corner because dump supervisor or team member refuses to deal with them and let’s other kids bully them (that unacceptable). Time for CORPORATE to investigate what is actually going on with your clubs as Lifetime reputation is going to the DOGS.. Plus your department manager for Kids honestly does not know how to do her job professionally far too much favoritism, the well to do members children get away with not adhering to rules, run it right or close it up if you can’t do the JOB being equal to all workers and children then it time to leave and find a professional skilled person who can have an OPEN MIND to run the children center correctly and have all members trained correctly equally, it’s a shame you put children of all ages at risk..

A

LifeTime Sugar Land TX Issue

January 31, 2024

Too hot in the swimming pool area! My experience with Lifetime and overall I like it a lot, but in Sugar Land TX, Hw-6, the swimming pool area is so hot and humid.

Since this month, the outside temperature has been so cool, but the employees do not open the door to let the cool air in to cool down the inside temperature.

I respected the place, so not try to do anything wrong.

Please look into this issue.

H N

Lifetime Fitness Sterling VA

January 13, 2024

My company has a corporate membership with Lifetime Fitness in Sterling, VA, Reston VA, and Gainesville VA. The agreement is if my company employees do not use the gym a minimum of 2 times then we are charged a fee of $150.00 instead of $70 On three separate occasions I was overcharged 3 times. I had to deal with Jamar at the Sterling location who is simply rude. Each time I tried to let him know I was there no less than 2 times he stated you need to check your app to make sure you have been signed in. I even asked them to take a look at their security cameras to see the times that I came. Basically, my word/ my Lifetime Fitness App is against the system at Lifetime Fitness. Called corporate to to Steve he was just as arrogant and rude as Jamar and stated he would email me a cancellation notice to cancel, my membership that is all he could do. Neither Steve or Jamar offered anything to help solve the situation or anything. I was honestly blown away. I have already written a Yelp review and intend to go to the BBB to file a complaint.

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