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  • Lovett Dental Corporate Office Headquarters, Phone Number and Complaints

Lovett Dental Corporate Office Headquarters, Phone Number and Complaints 

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Lovett Dental is a Texas dental-care organization offering general, pediatric, cosmetic, orthodontic and specialty dental services through multiple local practices. Patients commonly search for the Lovett Dental corporate office when they need the headquarters address, corporate phone number, appointment assistance, billing or insurance support, dental records, complaint guidance, or help escalating an unresolved concern involving a local office.

Lovett Dental Corporate Office and Contact Information

  • Company: Lovett Dental
  • Associated Practice Brands: Lovett Dental, Splendid Dentistry and Haven Dentistry
  • Lovett Dental Corporate or Administrative Address: 2536 Amherst Street, Suite A, Houston, TX 77005, USA
  • Website-Listed Contact Address: 3991 Richmond Avenue, Houston, TX 77027, USA
  • Central Appointment and Patient Contact Number: 1-832-804-7427
  • Online Contact Form: Contact Lovett Dental
  • Dental Office Locator: Find a Lovett Dental location
  • Patient Registration Forms: Lovett Dental patient forms
  • Official Website: www.lovettdental.com
Contact the correct office: Appointments, treatment plans, dental records, follow-up care and many billing questions are connected to the specific Lovett Dental office where care was provided. Start with that local office whenever possible. Use the centralized number or contact form if you cannot reach the location or need help identifying the appropriate office.

About Lovett Dental

Lovett Dental provides dental care through practices located across Texas. Available services vary by location but may include preventive and general dentistry, pediatric dentistry, orthodontics, oral surgery, periodontics, endodontics, dental implants, cosmetic dentistry, sedation options and emergency dental evaluations.

The organization’s official history traces its roots back more than 75 years to a Houston dental practice founded by Dr. Jack H. Castle. Lovett Dental has since expanded into a network that includes Lovett, Splendid and Haven Dentistry locations.

Lovett Dental corporate office headquarters in Houston, Texas
Lovett Dental corporate office and patient contact information in Houston, Texas.

Who Owns Lovett Dental?

Lovett Dental’s official history identifies Dr. Jack H. Castle as the founder of the organization. However, the company’s public website does not clearly identify every current legal owner, affiliated professional entity or ownership arrangement across its dental practices.

Dental-practice ownership and clinical responsibility can be location-specific. Patients who need the legal name or owner of a particular practice should review their treatment documents, billing statements or privacy notice, search applicable state provider records, or ask the local office manager for the practice’s legal entity and treating-dentist information.

How to Contact Lovett Dental About a Complaint

The appropriate complaint route depends on whether the concern involves customer service, scheduling, billing, insurance, dental records, privacy or clinical treatment.

Local Office or Customer-Service Complaints

Begin with the Lovett Dental location where the appointment or treatment occurred. Ask to speak with the office manager and provide:

  • The practice location and appointment date
  • The dentist or staff member involved, if known
  • A concise description of what happened
  • The names of employees already contacted
  • The specific response or resolution requested

If the local office does not resolve the matter, call Lovett Dental’s centralized number at 1-832-804-7427 or submit the official online contact form. Ask that the complaint be documented and forwarded to the appropriate manager.

Billing, Insurance or Payment Complaints

For a billing dispute, collect the treatment estimate, signed treatment plan, receipts, insurance explanation of benefits, financing documents and previous correspondence. Ask the local billing staff for an itemized account statement and an explanation of:

  • Which treatments were completed
  • Which treatments remain scheduled or incomplete
  • What was submitted to the insurance company
  • How insurance payments and adjustments were applied
  • Whether an account correction, credit or refund review is available

Insurance coverage and patient responsibility depend on the treatment, policy terms, provider participation and information available when services were performed.

Dental Records or Privacy Complaints

Request dental records from the Lovett Dental location that provided the treatment. Submit the request in writing when possible and clearly identify the records and treatment dates involved.

Lovett Dental’s privacy notice directs patients with privacy questions or complaints to contact the office and ask for the office manager, who serves as the location’s privacy contact. Patients who believe their federal health-information privacy rights were violated can also review the complaint process provided by the U.S. Department of Health and Human Services Office for Civil Rights.

Clinical Treatment or Dentist Complaints

Concerns involving a diagnosis, dental procedure, professional conduct, patient safety or licensed dentist should first be discussed with the treating dentist or clinical leader at the local practice.

If a qualifying professional-conduct or patient-safety concern remains unresolved, patients can review complaint information from the Texas State Board of Dental Examiners. The dental board handles matters within its regulatory authority and is not a general customer-service or refund department.

Urgent dental or medical concerns: Do not wait for a corporate complaint response if you have severe or worsening pain, uncontrolled bleeding, spreading facial swelling, fever with swelling, difficulty breathing or swallowing, a serious allergic reaction, or significant facial trauma. Contact the treating office, an emergency dentist, urgent care, 911 or an emergency department as appropriate.

What to Have Before Escalating a Lovett Dental Complaint

Gathering the following information may help the practice investigate the concern:

  • Lovett Dental location and office address
  • Appointment and treatment dates
  • Name of the treating dentist, if known
  • Treatment plan, consent forms and estimates
  • Receipts and payment or financing documents
  • Insurance explanation of benefits
  • Relevant photographs when appropriate
  • Copies of emails, text messages or written requests
  • Names of office employees or managers already contacted
  • A concise description of the requested resolution

Common Lovett Dental Complaints and Support Requests

Patients may contact a local practice or the Lovett Dental corporate office for help with:

  • Appointment scheduling, cancellation or delays
  • Treatment estimates and unexpected charges
  • Insurance claims or benefit questions
  • Payment plans and financing
  • Refund or account-credit requests
  • Dental-record requests
  • Follow-up care or treatment-plan concerns
  • Difficulty reaching a local office
  • Staff conduct or communication
  • Privacy or health-information concerns

Individual experiences can differ by office, dentist, procedure, insurance plan and treatment circumstances. A patient complaint does not by itself establish wrongdoing by Lovett Dental or a dental professional.

Lovett Dental Competitors

Lovett Dental competes with independent dentists and regional or national dental organizations. Related corporate office pages include Affordable Dentures, Aspen Dental, Towncare Dental, Western Dental and Heartland Dental.

Frequently Asked Questions

Where is the Lovett Dental corporate office?

The corporate or administrative address associated with Lovett Dental is 2536 Amherst Street, Suite A, Houston, TX 77005. Lovett Dental’s website also publishes 3991 Richmond Avenue, Houston, TX 77027 as a contact address.

What is the Lovett Dental corporate office phone number?

Lovett Dental currently publishes 1-832-804-7427 as its centralized appointment and patient contact number. A separate public corporate complaint number was not identified.

How do I file a complaint with Lovett Dental?

Contact the local practice and ask for the office manager. If the issue remains unresolved, call Lovett Dental’s centralized number or use its official contact form and request escalation to the appropriate manager.

Who owns Lovett Dental?

Lovett Dental’s official history identifies Dr. Jack H. Castle as its founder. Its public website does not clearly identify the complete current legal ownership of every Lovett Dental practice or affiliated entity.

How do I request my dental records?

Contact the Lovett Dental location that provided your care and submit a written records request. The practice may require identity verification, a signed authorization and a reasonable records fee where permitted.

Who handles Lovett Dental privacy complaints?

Lovett Dental’s privacy notice directs patients to contact the local office and ask for the office manager, who serves as that location’s privacy contact.

Should I contact corporate headquarters about urgent dental pain?

No. Contact the treating dental office or an appropriate healthcare provider. Seek emergency assistance immediately for breathing or swallowing difficulty, uncontrolled bleeding, serious trauma, rapidly spreading swelling or another potentially life-threatening condition.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers and complaint-escalation information since 2007. We distinguish official contact information from reader-submitted reviews and encourage patients to use the appropriate local, corporate, privacy or regulatory route for their concern.

Share Your Lovett Dental Review

Have you contacted a Lovett Dental office, office manager or centralized support team? Share your experience below, including the practice location, general type of issue, contact route used and whether the matter was resolved.

Do not post medical details, dental records, birth dates, insurance numbers, payment information, home addresses, telephone numbers or other private information in a public comment.

Page Update Note

This page was reviewed and updated on August 4, 2026 to confirm Lovett Dental’s centralized contact number, clarify its corporate and website-listed addresses, add ownership information, and expand patient guidance for billing, insurance, dental records, privacy and clinical concerns.

Disclaimer

CorporateOfficeHeadquarters.com is an independent informational website and is not affiliated with Lovett Dental or any Lovett, Splendid or Haven Dentistry practice. This page is not medical, dental, legal, insurance or financial advice. Practice ownership, available services, treatment decisions, prices, insurance participation, refunds, records procedures and complaint handling may vary by location.

Lovett Dental Contractor Issue

June 5, 2024

Don’t pay their temps! This office hired me as a independent contractor to work May 9th and 10th it’s June 4th and they still have not paid me or returned my calls.

T

Lovett Dental Humble TX Terrible Customer Service

March 14, 2024

Won’t give overcharge refund! I have been trying for 2 months or more to get a refund on the money that the Conroe Office overcharged my wife and also got money from our insurance. I have tried the office manager and the corporate office in Humble TX. NO ONE cares at Lovett Dental. They are horrible and have terrible customer service and very RUDE employees at their front desks and Managers. I have had nothing but a run-around. The only person that will email me back is Stacey Wilburn the Reputation Manager/Recall. She has tried to get someone to call me but gets nowhere. She is probably their shield and takes all the calls and makes excuses for the whole Lovett Dental Corporation Office. My family and I will never use Lovett again and I hope if you are reading this you will take your business to a more reputable Dentist’s Office. I would have given no stars but it makes you at least give one star.

M S

Lovett Dental Poor Customer Service

March 6, 2024

I returned my dentures awhile back and now I am trying to get my refund. First of all, the dentures looked horrible and looked nothing like they should. When the dentist told me they were made from the actual mold. My partial dentures look better than the actual dentures which floors me. If you are thinking about going to Lovett Dental or Haven Dentistry, DON’T WASTE YOUR TIME!!!!!!

T B

Avoid Lovett Dental

December 21, 2023

This place will refuse to run your insurance. Refuse to give you your medical records which is a HIPPA Violation even after charging you a $200 Records Fee. Emily Watson is the front desk lady and is very ignorant and rude to the paying customers. She tried intimidation tactics refusing to turn over my medical records until I paid a $600 Contract Cancelation fee. They will refuse to let you out of your contract even when they show gross negligence and malpractice by over-expanding my son’s palet with the expander they placed in his mouth, having brackets not glued to the teeth after an appointment, and finding wires not held to the bracket by rubber bands which further misaligned my son’s teeth. I was a self-pay client and then received insurance. Ms. Watson said that they do not run insurance and if they do, that it will take 45 days for it to take effect which is not accurate information at all. No one at the front knows what an AAO is which is the main contract they use to record information on. The wait times are over an hour every appointment with an appointment. This place is a scam and will mess you up and cause you more money than before you came in.

A C

Lovett Dental Home Office - Deplorable Customer Service

October 24, 2023

I attended the Shepard location thinking I would get great service only to get yelled at by the receptionist who wanted to get confrontational and tell me to take my kid.

After weeks of confirming my appointment and sending over my insurance information, I got both my appointments canceled. Not only did I get a call for two weeks, countless text messages, and emails to confirm my appointments, but I also got a call the day of the appointment that I needed to bring my daughter in early or reschedule my appointment. As both my children were being seen, I did not want to lose the opportunity to get them both seen. I took off work and took them out of school to arrive early and not miss my appointment. It’s a Friday afternoon, and it’s obvious these ladies at the front desk are irrigated. I get there and the receptionist immediately tells me they can’t see my daughter and that it’s an issue with my insurance. So I asked for a referral at another location to see if I could get her seen and I was told they couldn’t help.

So it’s canceled.

Then with my son, I get the paperwork done, get him started, and write a Google review. The receptionist gets a notification and decides to get confrontational with me asking me what’s my problem and why I am upset. I told her I didn’t appreciate the attitude and service and even with that I let my son get seen. She then continued to get loud, and aggressive and started stating that I should take my son and leave. My son was already in the back, I was not trying to start problems. She continued to shout and at that point, I stated that I was not trying to argue, if a Google review bothered her so much she should read it again and adjust her approach. She yelled again, do you want to take your kid and leave? Yes, at this point I am not going to have you yell at me, make a scene, and keep telling me to take my kid. I asked for my and tried to leave. The receptionist persisted in arguing and I asked her why she was trying to argue. I am taking my son and leaving, if you are so worried about a Google review and not losing customers then that’s a different issue. Customer service should be a priority.

I then received a call Monday stating that I canceled both my appointments and if I would like to reschedule. When I mentioned the incident I was told ok, but do you want to reschedule… A real lack of consideration here. Customer service is not a priority. Please do better!

The way that receptionist acted and how confrontational she got in front of clients, staff, and my kids clearly shows she has no respect for others or the company. Again, please do better!

F