Reach Out To McDonalds Corporate Office – Complaints – Review 

McDonalds, On May 29, 2025, I pulled into the Pearland McDonalds on Main Street following behind another car. This car, silver Ford Fusion, abruptly stopped and the reverse lights came on. After waiting a minute or so, the driver finally started backing into a parking spot. During this hold up of traffic, I did not once honk, roll my window down, or do anything to the driver. After he cleared the way, I went around him to the drive-through. Within 5 minutes this McDonalds employee came out of that car, approached me in the drive-through and started to cuss at me to ‘slow the___ down’ and ‘learn how to drive’ and continued to curse and yell at me! I informed the manager Tylesha (not sure if it is spelled right) and she stated they were in a rush and she was too busy to address the employee (I do not know his name) but she said her and or Renan (another manager) would address the issue. I called McDonald’s corporate as soon as I left around 3:50 pm to report this, and again 5 days later on June 2. I still have not heard from corporate. This employee was a thin, male that had just arrived to his shift that afternoon. He should be terminated for this unprofessional conduct. How does McDonalds tolerate this behavior and do nothing to rectify?

McDonalds, Failing customer service. As a shareholder (albeit small one) I have recently had two occasions where I received poor customer service from two different locations in Rio Rancho, NM. On both occasions my order was incorrect. Then, today I received a large bag that someone must have paid for. I couldn’t with a clear conscience keep the items so I took them back to the restaurant, but had I known it would all be thrown out I probably would have kept it. I realize the people who work there aren’t high wage earners but when a mentally challenged person brings me a bag I would hope he understands enough to give me the right bag. In this economy, McDonalds has become a treat for me but I’m losing my faith in your products.

McDonalds, 1 hour to go through drive through! I don’t understand what’s going on at the McDonalds in Mineola Texas but 5/31/2025 it took me over an hour to go through the drive through today . Totally unacceptable! Then when I finally got my order the fries were not cooked all the way. Very unsatisfying service. They never have any Apple Pies made. The management is very poor at running this facility. Something needs to be done because there certainly not doing there jobs. Please help fix this mess. Spent $24.00 today and the drive through line both sides was backed up out to the road. Cars honking in the line, it’s horrible!

McDonalds, 1/2 Mac! I would like to see McDonalds come out with a 1/2 Mac. 1 all beef patty, Cut Out The Middle Bun, special sauce, lettuce, cheese, pickle, onion, on a sesame seed bun.

McDonalds, Very disappointed! Everytime I go to the McDonalds in LeClaire Iowa, (probably 50x), I get a fish sandwich with extra cheese, (and tell them full slice), when I get it, it has 2 half slices,,,, I paid .48¢ for a full slice of cheese and every time I get 2 half slices ! If I’m paying for a full slice then I want a full slice. It’s .48¢! Other McDonald’s (east Moline Illinois) does the job right everytime! Why can’t this one get it together ? When I confronted the manager and she went and got another one, it also came with half slice, then she got very aggressive with me and started whispering to the other employee, came back with my sandwich, and threw it on the counter. I walked out and threw everything in the garbage can on the way out. Don’t/ won’t ever trust this place again!!