Mellow Mushroom Corporate Office Headquarters

Just had an awful experience at your Acworth Georgia location. Upon entering the premises to pick up an online order there was a line out to a main road, instead of pulling in and circling the building to form a line congruent with the building/parking lot- the employees allowed a line to form that blocked an intersection and access to the main lot. An accident occurred between myself and another driver. I parked and the other driver called his father to come assess the situation. While inside waiting I was approached by a man and the boy + another young man and we began discussing the situation. We were approached by an employee and I was told that they would not give me my order until I gave the man my info (which, had he been part of the conversation- would have known). Outside we settled the situation in the way a small town resident does. I then returned to get my order and was not welcomed by the front desk. Instead, I had to ask a separate worker if the order was ready and was met with rudeness and unprofessional characteristics by all present employees. Later that night I returned to pick up another online order that was due for pickup in 3 minutes and was told it would not be ready for 10 minutes. I returned to my car to wait for another 7 minutes at which point the order was 5 minutes late and was told it wasn't ready and to go wait in the line at the curb. 3 minutes later a flamboyant boy approached me with my order saying I was banned. I then calmly filled him in on the occurance, explained that everything was worked out, and also that seeing as how I was approached by three men while waiting that I caused no disruption , but these 3 men did and that his argument was baseless considering he was not present. I'll be filling a formal complaint against him tomorrow.