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Papa Murphy’s, Review. Ordered a Cowboy Pizza at the Cheney Wa store. Always loved the pizza in the past. Our recent order on 5/31/25 was so disappointing. The quality of ingredients left so much to be desired. Less dough, less sauce and cheese and the quality of ingredients was so lacking (especially the sausage). Flavor was lacking and the price was higher than even. I don’t mind paying more for a quality product, but will not be returning.

Papa Murphy’s, This pizza has gone from great to horrible. I had gone a couple of years without a Papa Murphy’s pizza and was looking forward to one. Very disappointing. I thought maybe it was the location. Turns out it wasn’t. Appears you’ve made some changes in the last 2-3 years. This new stuff is horrible. The crust is tough and tastes like it is made from musty old flour. Toppings and seasonings went fron fresh looking and tasting to dehydrated and tasteless. Over the last 6 months I have tried your pizza 3-4 times. Not a fluke, not a supply issure, it is just plain bad. I see all the complaints on line, but on line seens to be a complaint and critize billboard. Not in you case though. What happened? Why did you change your product? It needed no change. Now it just needs a compost pile. I won’t be buying your pizzas anymore.

Papa Murphy’s, Poor management skills. The Manager in Topeka Kansas on Sw 29tht Street had us Pay $34.00 for 2 Vegan Calzones and that is way over Priced and I will be calling the Attorney General Office in Kansas for an investigation for Price Gouging.

Papa Murphy’s, Poor customer service! I had a very disappointing experience at Papa Murphy’s on 12th Ave. in Nampa Idaho. I have been going to that location for quite a few years but as of late have found that whenever I’ve ordered my pizza online to pick up at a certain time I’ve always had to end up waiting at least 15 to 20 minutes for the pizza to be ready. Today when I walked into the store I experienced the same thing. I know the store is extremely busy on Tuesdays and that’s why I tend to order online so that it’ll be ready for pick up when I arrive. I placed an order for my pizza online at 3 o’clock for a 4:45 pick up. When I arrived today I was told the the pizza was in the process of being made and it would just be a few minutes more. I waited approximately another 15 minutes and decided to ask about the progress and when it would be ready? I commented to the young man that was wrapping pizzas it seemed like every time I came in lately to pick up an online order I had to wait. The manager, whose name was Wendy approached and asked what the problem was. She accused me of giving the young man a hard time. She was very upset and said that they were extremely busy and that I should just go over to the bench and wait for my pizza to be done. She spoke to me in a very rude manner in front of other customers. In fact, one of the customers that was waiting over on the bench commented to me that she couldn’t believe that the manager had spoken to me in that way, and that if it were her, she would just leave the store. I told her I would except that I’d already paid for my pizza The manager actually said that the whole city of Nampa had called in the last hour to order a pizza and they we’re extremely busy and I would just have to wait. Why is that my problem? The manager was beyond stressed and in no way was handling the situation very well. We enjoy the pizza from Papa Murphy’s but not the service or the way customers are treated. I would certainly not recommend this store to anyone who would expect good customer service.

Papa Murphy’s, Unable to order a Pan Pizza! Went into our only Papa Murphy’s in town on a Tuesday just after 7pm. It was busy as usual due to the Tuesday deals. When I went to order my usual a large Pan Pizza, I was told they had no large pans, so I said okay then I would take a medium instead. Then I was told I couldn’t have any size pan pizza because they didn’t have any. Now how hard is it to put some dough into the pan mold and smooth it out? It is not like I came in at closing time, they don’t close for 2 hours. All they had to do is take a dough off of a large pizza and put it into the pan mold and form it since they are not the same size. It is called laziness. This is not the first time this has happened at the Emmett, Idaho location.