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Popeyes, refunds not received! I have 2 canceled orders from 8/30/24 × 2. $71.59 and $ 86.95..neither refund shows in my checking account on file..pleas respond with answers.

Popeyes did not accept my bar code on my points to redeem. I went to my apps on my phone to redeem my points on my Popeyes as I was putting on my order to redeem my points I was instructed to redeem and show it the counter. As I was ordering The cashier said that they don’t have a scanner to read my bar code. Just let you that this store doesn’t accept :

Store # 113776

273 Route South

East Brunswick, NJ 08816

Order Number: 99

Date: 01/13/24

Time:1:59 PM

Useless to get this App without honoring earned points….

Because of bad service & receiving chicken that wasn’t chicken but instead it was deep fried batter, I contacted the corporate office. In return, I received 2 $20 gift cards. The bad service I received was at the Brainerd Road location in Chattanooga, TN which they have since closed. I tried to use my cards at the new location on Gunbarrel Road in Chattanooga which is supposed to be the replacement for the Brainerd Road store. However, after a much longer wait than expected, I was told by 4 different people at the Gunbarrel location that my gift cards were not valid at this store nor were they valid at any store. The manager said she had NEVER SEEN A POPEYE’s CHICKEN GIFT CARD and suspected THIS WAS FRAUD!! Now, not only have I been ripped off from the Brainerd Road store that is now closed but I have been ripped off by the CORPORATION!! Well played Popeye’s…..well played. No further

business is to be expected from my family. HAPPY HOLIDAYS

Popeyes, Kiosk no human interaction when ordering. Popeyes has Lost my business. Went to the brand new Popeyes on Windmill and Eastern in Las vegas. What a terrible experience first of all my wife and I went in and a Big Red flag came up, they had a Kiosk and I don’t do business with a Stupid Computer. Next issue was I had coupons and was ignored by employees on how to use them with the Kiosk never got a answer after five minutes so we left and went to Arby’s at least you get a Human taking your Order. This complaint will fall on deaf ears. No More Popeyes for my wife and I. Its sad that a bad experience drives consumers business else where.

Popeyes, I went to your restaurant on Warrensville Center Rd in Maple Heights and I had the coupon for a free two piece and a large pop but the receipt was from the store on Northfield which is under renovation and closed so the manager told me that I could not make a purchase because it was not from his store so he cant accept it. I give the store in Maple Heights a 0.