Customers often search for the Primo Hoagies corporate office after a restaurant complaint, incorrect order, refund problem, rewards issue, catering concern, or lack of follow-up from a local location. PrimoHoagies Franchising, Inc. is headquartered in Westville, New Jersey. This page provides the current corporate address, phone number, office hours, official feedback route, and complaint escalation guidance.
Primo Hoagies Corporate Office and Headquarters
- Company: PrimoHoagies Franchising, Inc.
- Primo Hoagies Corporate Office Address: 610 Ryan Ave, Bldg V Unit 4, Westville, NJ 08093
- Primo Hoagies Corporate Office Phone Number: 1-856-742-1999
- Primo Hoagies Customer Service Number: 1-856-742-1999
- Corporate Fax Number: 1-856-742-5000
- Corporate Office Hours: Monday through Friday, 9:00 a.m. to 4:00 p.m.; closed on weekends
- Official Feedback and Complaint Form: PrimoHoagies Contact and Feedback
- Official Website: primohoagies.com
- Restaurant Locations: PrimoHoagies Location Directory
- Online Ordering: Order Online
- Careers: PrimoHoagies Career Opportunities
The corporate-office hours above are not restaurant hours. Each franchised location publishes its own address, phone number, operating hours, ordering options, and local information.
PrimoHoagies corporate office, headquarters, complaint, and franchise information.
Choose the Correct PrimoHoagies Contact Route
Because PrimoHoagies operates a franchise restaurant network, the appropriate contact depends on whether the issue involves a particular restaurant, online order, delivery platform, rewards account, gift card, catering order, job, or franchise inquiry.
Local Restaurant Complaints
For an incorrect order, missing item, food-quality concern, refund request, employee complaint, restaurant cleanliness issue, or local promotion dispute, contact the restaurant manager first. Use the official location directory to find the store phone number and current hours.
If the local manager does not resolve the issue, submit the complaint through the corporate feedback form. The form asks for the store location, complaint category, customer name, contact information, check number from the receipt, incident date and time, and a description of what happened.
Online and App Orders
For orders placed through the PrimoHoagies website or app, keep the order confirmation, restaurant location, pickup or delivery time, receipt, and screenshots. Contact the restaurant preparing the order and submit the official feedback form if additional review is needed.
If the transaction was completed through a third-party delivery service, contact that service about driver, delivery, cancellation, or platform refund issues.
PrimoPerks and Rewards Problems
Customers with missing points, login problems, expired offers, or reward-redemption questions should review the PrimoHoagies Rewards FAQs. The official rewards page lists customer service at 1-856-742-1999.
PrimoHoagies states that individual restaurants may run their own promotions. Save the offer, expiration date, participating-location terms, receipt, and account screenshots when reporting a promotion or rewards dispute.
Gift Card Questions
For gift-card purchases or balance information, use the official PrimoHoagies gift-card page. Do not post a gift-card number, PIN, or account balance publicly.
Catering Complaints
Catering complaints should begin with the restaurant that accepted the order. Keep the catering confirmation, restaurant location, event date, promised pickup or delivery time, receipt, photos, and a list of missing or incorrect items.
Employment and HR Questions
Restaurant employees and applicants should generally contact the local restaurant or franchise operator because employment practices can depend on the individual franchise. Current openings are available through the official PrimoHoagies careers page.
Franchise and Development Questions
Prospective franchisees should use the official PrimoHoagies franchising website. The customer feedback form is intended for restaurant feedback and should not be used as the primary franchise-development route.
What To Have Before Contacting Primo Hoagies Corporate Office
- Restaurant location, city, and state
- Date and time of the visit, pickup, delivery, or incident
- Receipt, check number, order number, or catering confirmation
- How the order was placed: in-store, website, app, phone, catering, or delivery service
- Items ordered and the specific problem with the order
- Photos of incorrect, damaged, missing, or unsatisfactory items when relevant
- App, rewards, promotion, or payment screenshots
- Name or department previously contacted, if appropriate
- Copies of feedback-form submissions or responses
- The resolution requested, such as a remake, refund, missing item, rewards correction, or management follow-up
How To Escalate a PrimoHoagies Complaint
- Contact the restaurant. Ask for the manager on duty about an incorrect order, refund, food concern, promotion, employee interaction, or local service issue.
- Save the receipt and evidence. Keep the check number, order confirmation, photos, app screenshots, and payment record.
- Submit official feedback. Use the PrimoHoagies contact form and select the restaurant and complaint category.
- Ask for documented follow-up. Request a response from the restaurant manager, franchise operator, district contact, or corporate office as appropriate.
- Call the corporate office. If the local location does not respond, call 1-856-742-1999 during the published corporate-office hours.
- Send written correspondence when necessary. Address corporate-level correspondence to PrimoHoagies Franchising, Inc., 610 Ryan Ave, Bldg V Unit 4, Westville, NJ 08093.
- Use an outside route when appropriate. A delivery-platform dispute may require the platform, a card dispute may require the payment provider, and a serious food-safety concern may be reported to the applicable local health department.
Primo Hoagies Reviews and Complaints
Current reader feedback on CorporateOfficeHeadquarters.com is limited and should not be treated as representative of every PrimoHoagies restaurant.
A December 2022 review describes an allegedly incorrect order at the Hamilton Square, New Jersey location, a disagreement over remaking the order shortly before closing, and a claimed lack of management follow-up. This is an individual customer account and has not been independently verified.
The official PrimoHoagies location page currently lists the Hamilton Square restaurant at 2222 Route 33, Hamilton Square, NJ 08690, with the local phone number 1-609-586-0062. Restaurant-specific complaints should begin with the local manager before being submitted through the corporate feedback form.
A separate May 2024 comment objects to the timing of National Hoagie Day but does not describe an order, restaurant visit, or corporate-office interaction.
Helpful reviews identify the location, date, order type, problem, contact route used, and whether the restaurant or corporate office responded.
About PrimoHoagies
PrimoHoagies began in South Philadelphia in 1992. The company is known for Philadelphia-style hoagies made with seeded bread, meats, cheeses, vegetables, and specialty recipes. Its menu includes cold and hot hoagies, cheesesteaks, wraps, vegetarian selections, sides, catering trays, and other items.
The company identifies Nicholas Papanier Jr. as its owner, president, and CEO. PrimoHoagies describes itself as family-owned and privately operated while continuing to expand through franchised restaurant locations.
Primo Hoagies Competitors and Related Corporate Office Pages
PrimoHoagies competes with national sandwich franchises, regional sub and hoagie shops, fast-casual restaurants, and independent delis. Related corporate office pages include:
- Subway Corporate Office
- Jersey Mike’s Corporate Office
- Jimmy John’s Corporate Office
- Firehouse Subs Corporate Office
- Quiznos Corporate Office
Related PrimoHoagies Resources
- Official Contact and Feedback Form
- Restaurant Location Directory
- Online Ordering
- Rewards FAQs
- Gift Cards and Balance Information
- Career Opportunities
- Franchise Information
Frequently Asked Questions About Primo Hoagies Corporate Office
Where is the Primo Hoagies corporate office?
The Primo Hoagies corporate office is located at 610 Ryan Ave, Bldg V Unit 4, Westville, NJ 08093.
What is the Primo Hoagies corporate office phone number?
The Primo Hoagies corporate office phone number is 1-856-742-1999. The official rewards page also identifies this number as customer service.
What are the Primo Hoagies corporate-office hours?
PrimoHoagies lists corporate-office hours as Monday through Friday from 9:00 a.m. to 4:00 p.m. The office is closed on weekends. Individual restaurant hours vary.
How do I submit a PrimoHoagies complaint?
Start with the manager of the restaurant involved. If the matter remains unresolved, submit the official feedback form with the restaurant location, complaint category, check number, incident date and time, and a factual description of the issue.
Is “Primos corporate office” the same as PrimoHoagies?
Yes. Searches for Primos corporate office or Primo corporate office usually refer to PrimoHoagies Franchising, Inc. The company officially styles its brand name as PrimoHoagies.
How do I contact PrimoHoagies about a rewards problem?
Review the official Rewards FAQs and call customer service at 1-856-742-1999 if additional assistance is needed. Keep account and offer screenshots but do not post private login information publicly.
Who owns PrimoHoagies?
PrimoHoagies identifies Nicholas Papanier Jr. as owner, president, and CEO. The company describes the brand as family-owned and privately operated.
Does PrimoHoagies have a location in Hamilton, New Jersey?
The official website lists a Hamilton Square location at 2222 Route 33, Hamilton Square, NJ 08690. Its local phone number is 1-609-586-0062. This restaurant is separate from the Westville corporate headquarters.
How do I apply for a PrimoHoagies job?
Use the official careers page to search for available positions. Questions about employment at a particular franchised restaurant should generally be directed to that location or its franchise operator.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and franchise brands. We review official company contact pages, location directories, support resources, corporate information, and reader-submitted experiences to help users identify the appropriate contact route.
Page Update Note
This Primo Hoagies corporate office page was updated on August 17, 2026 to verify the Westville headquarters address, corporate phone number, fax number, office hours, feedback form, rewards assistance, ownership information, local restaurant complaint routes, Hamilton Square information, reader-review context, and escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with PrimoHoagies Franchising, Inc., any PrimoHoagies restaurant, franchise owner, delivery provider, rewards provider, gift-card provider, employee, or related company. This page is for informational, review, and complaint purposes only.
Corporate information, restaurant ownership, locations, operating hours, phone numbers, promotions, menu items, rewards terms, and support processes can change. Confirm important information through the official PrimoHoagies website or the applicable restaurant before visiting, placing an order, sending documents, or making decisions.
Share Your PrimoHoagies Experience
Have you contacted a PrimoHoagies restaurant manager, franchise operator, feedback team, rewards department, or corporate office about a complaint? Share your review below. Helpful comments include the general location, order method, issue, contact route used, and whether the company offered a remake, refund, rewards correction, explanation, or other resolution.