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Checked into motel in Cameron Park CA on 7/24. Room was awful—carpet stained, filthy, and torn in places; window shear curtains shredded and outer ones off the track; fridge/freezer dirty and barely working; bathroom window propped open by a piece of plastic and no screen; linens dingy and stained; moved nightstand to plug in phone charger and there was no backing on it and had nails protruding! Had book for 2 nights with possibility of 3, but after complainant checked out after one night. Was billed incorrectly and have not been able to resolve with customer service. Asked for supervisor and info not forthcoming. Have a case number and offered to provide photos which haven’t been accepted. Filed Better Business Bureau complaint. Trying to post pix, but not all posted and some that did are incorrect and I can’t delete. Contact me to resend, please.

Quality Inn, I attempted to fulfill travel plans on 11/29/24 to Grand Rapids North Quality Inn. The New York State Thruway Shut Down due to inclement weather from Hamburg NY to Erie PA – therefore I had No Way of making it through to Michigan. I called Quality Inn that day. Initially, the clerk told me she’d only refund 1/2 my booking – and after discussion, she stated she’d cancel my booking minus a cancellation fee. When I realized she did Neither – no cancellation showed, no refund – I followed up with Booking.com who tried repeatedly to contact the hotel. Since the Quality Inn Manager is chronically unavailable, and refuses to honor his refund policy – or do better and not charge people when the entire state shuts down – I’ve been charged full price. The hotel kept my money even though they did not provide the service. That’s terrible as far as I’m concerned. I will be sure to let everyone know what Quality Inn is about. Disgusting!

Quality Inn, Should be minus 1 star! Quality Inn at 1705 Gornto Road, Valdosta, GA, 31601. Checked into room to find lamps and vanity lights not working. The room had been only superficially cleaned. We were told there were no repairmen available. We asked for another room and were told that none was available. A quick check of the area proved no other hotel had space available. So called hot breakfast was cinnamon buns and available waffle irons. All of our other stays at Quality Inns have been acceptable to excellent. This one was totally unacceptable and avoidable with a little attention to detail. This hotel does not deserve your name with Quality Inn in it.

Quality Inn, Excellent breakfast. Wonderful rooms and staff. I was in Medford to see my elderly mom. My son and I had a great stay. The motel smelled amazing. I would refer everyone to stay in the Quality Inn on Biddle Rd in Medford Oregon.

Quality Inn, Major Disappointment. Sept., 2024 – I hate to have to advise you that the Quality Inn in Pryor, Oklahoma needs to be removed from you list of “Quality”. I have never seen such a dirty place. I have never been anywhere where the stuffing of the dining chairs is hanging out. The dining area had not been cleaned by 1:00. Floors and tables still dirty. The wall behind the trash can had food splashed on it. We could not check out fast enough. I don’t think we will ever stay in a Quality Inn again.