RaceTrac Corporate Office Headquarters

It happen again the store #191 told me the lottery machines turn off at night an do not come back on until 6 am I guess each manager has there own rules racetrac DOES not why I can not cash in my tickets in the morning Please tell me WHY

The Racetrac located at McVilla and SR 436 in Apopka has a problem. Every Monday night there is some sort of car club that meets there. They play their music obnoxiously loud and block every parking place including every gas pump. I'm tired of it. It used to be my favorite store to go to but I will not go there again. I find it hard to believe management allows this sort of behavior which negatively affects business. Luckily they opened two Wawa stores close by so they can have my business!

This company lost all respect from me today. My family and I (used to) frequent this gas station because it is close to my home. At 8:00 tonight, my husband and my mom went into the Racetrac located on the corner Toledo Blade and El Jobean in Port Charlotte, FL. They were buying beer and the young man at the cash register asked for ID. My husband did not have his driver's license with him since he was not driving so he showed his retired military ID. The cashier proceeded to tell him this was not a valid form of ID. My husband served this country and sustained injuries causing him to be medically retired from the Army. This young man was very disrespectful in his tone against my husband and made him feel as if he was being insulted by telling him this ID (that he went through Hell to earn) was not valid. My mother spoke up and told the cashier that he was being disrespectful to a combat veteran. The young then proceeded to flip my mom the middle finger! I encourage the management to look into this and get that child out of their location…we will never visit another Racetrac. Sadly, this one employee has ruined the company name in our eyes.

1/28/2016 Store #77 Harrison King

Good afternoon & thank you in advance for your time. I wanted to reach out to you today to tell you about my experience at store #77 in Carrollton TX with a Mr. Harrison King. First of i'd like to say this is my go to gas station, it's in between my office and apartment and I tend to stop here once every other day but that is beside the point. I arrive today around 4:40PM after work on my way home, I picked up a pack of gum and asked for the change, from $10 to be put on the pump. There was no issue as the never has been in the past two years I've been going here. I get to the station and the gas does not start from the pump. Not an incredibly unusual occurrence, so I call for an attended to no avail. So I walk back inside to see what the issue was to be 'greeted' by Mr. Harrison King who says there was a problem with my card and I had to swipe again. He assured me that I would be refunded and that was just 'the way it works' What Mr. Harrison King doesn't understand is that was the last $10 available until tomorrow and that money was for the gas to get to work and back. When I calmly express my dissatisfaction with the situation, Mr. Harrison King tells me that maybe I should go to quick-trip next time! I was absolutely applaud, I had been going there for two years because I always had great service, I would go out of my way to stop there the service was so good. I let Mr. Harrison King know perhaps next time I will go to quick-trip, "trust me, you won't be missed" Mr. Harrison King exclaims. At this point I am bubbling. I ask Mr. Harrison King to please provide me with his name, he writes "Harrison King" "#77" and "### ### ####" which rang to his personal cell phone number. I understand a ten dollar transaction is not going to break the bank but to be disrespected like that in public is grounds much worse than a complaint. I am extremely disappointed that I will now have to find another morning convenience store. Again, thank you so much for your time and allowing myself to rant,

98 north race Trac night manager
Destiny Garrett is the rudest manager in this company
She dates the employees secretly allows them to break rules on the clock less than a month ago two employees were fired for lottery issues she refused that she knew about this happening even tho she was currently living with one of the employees that was terminated she drinks on the clock in the beer cooler smokes weed in her car and us in general liar when it come to being nice to guests that come in here and yes I know it's not owned by race Trac but they still see this