Reach Safeway Corporate Office Headquarters 

Safeway, Just for you site is terrible! I’ve been using it ever since you started it and every time you “upgrade” it is is worse than before. Many items on there, you can’t even tell what it is, the picture is so small. I have to click on the product to see more info and some are still not clear. It wasn’t this way before you did years of updates. So many of the products on it, I’ve never seen in my Safeway. It used to be so much better and more money off, now it really isn’t worth doing anymore.

Safeway, Website and other IT issues. I am very frustrated with your internet capacity or failure to perform any simple inquiries. I used to get notified when a prescription has been filled and is ready for pickup. Now when I get a notification by text I try to read it and it sends me to the sign-in page, and then when I try to sign in I get a notice that your are have technical issues, for several months now. I find that you are not capable of any simple computer issues. I wonder what else your company is failing at?

The Safeway gas station located at 1207 So. 320th in Federal Way, Washington State is the worst representation for the Safeway Corporation. The grounds around the fuel pumps are very dirty with overflowing garbage because the garbage cans seldom get emptied. The pumps themselves never have the paper rolls refilled in order to have a printed receipt. Safeway needs to have a talk to the station manager regarding this issue.

Safeway, With a humble heart, and also retired from Albertsons, I felt compelled to report a complaint with Seaside, OR store. Normally Id go to store Manager, however, the issues are too many. Customers treated like a burden. Blatant poor attitudes. Dairy full of out of code sell dates. Clerks in checkout so slow, that the 30 item per minute, I once knew isn’t even quarter achieved. There’s obvious discipline, and leadership deficiencies. I don’t recognize what I once knew as a former manager and grocery clerk.

Safeway, service, cleanliness and overall Brand. I have shopped my neighborhood Safeway located on Rainier Avenue in Seattle for over 35 years. Over the last 5 years the store has turned into a revolving door of cashiers who in my opinion are not professional or lack training. They are constantly looking at their phones or eating at the register or yelling at each other. I can’t help to think that this particular Safeway is not on your radar in terms of investing in quality service since it’s not in upscale neighborhoods. It’s really disappointing that you can’t walk into any Safeway and have the same customer experience. I would suggest either investing in quality service or at least set a standard for your employees. I have been driving out of my way to shop other grocery stores – Trader Joe’s, Whole Foods, Metropolitan Market, QFC – because of the poor customer experience. Maybe you should just close the store and we can only hope that another chain will move into the location that actually cares about the customer experience.