Santander USA Corporate Office Headquarters

Santander USA Corporate Office Headquarters
Santander Holdings USA, Inc.
75 State Street
Boston, Massachusetts 02109 USA
Corporate Phone Number: 1-617-346-7200

  • Very corrupt business. We are a military family and they are denying us protection through SCRA even though we qualify. Trying to reach corporate now, but we are definitely taking legal action. This cannot continue!!!

  • Just received a check from Santander for MONTHLY fees that were mistakenly charged. This account was closed several years ago. Why were these fees charged? Why weren't they refunded upon closing the account? Why did it take years to get this $$$. Why don't they answer their phone. Why do you need an account number to get service? If you have answers to these questions, let customer service know. Oh, that's right, they don't answer their phones!

  • Wow. It's really disturbing how when you call the corporate number you get the customer service menu. When you all finally decide to take the hold of my pending check deposit, I'm changing banks. Santander is one of the most deceitful companies in this country.

  • As the trustee of a trust, I knew some complicated paperwork would be required to set it up, so I set it up in advance so there would be no urgency when it began to be needed.
    I went to your bank in Middleboro, Massachusetts on Friday 9/16 with a deposit slip with my account number on it from your bank, to make my first meaningful deposit. Much to my surprise, the teller reported to me that there was no such account even though I had my transaction slip of my small initial deposit of $20.
    As it turned out, the bank had closed my account with no notification to me and simply essentially stole my $20. Upon seeing what had happened, the teller next door, actually took a $20 bill from his drawer to give to me.
    Since opening the account, none of my requests such as receiving printed checks, or establishing online banking have been attended to. As the bank kept sending me surveys, I kept complaining about my experience but no corrections were ever made.
    Because of the initial significant paperwork, I chose to reopen an account with Santander, in spite of the fact that it is without a doubt, the worst bank I have ever used.
    I thought you should be aware of the very negative presentation that branch is presenting to the public.


    Trustee Therese Snow Marital Trust

  • Santander sent out an August 11, 2016 letter stating the will start charging $3 for paper statements. On the phone they claim seniors will not be charged. NOTHING IN THE LETTER ON THIS. Seniors are not the only people without online service. In addition there are persons on disability and unemployment who are barely surviving. With 5 million plus customers Santander hopes to collect over $15,000,000 per month from already cash strapped customers. This kind of greed has to stop. I will be moving my account from them and encouraging my friends and associates to do the same. THey do not need my zero paying interest account.

  • What a bunch of frauds…. They called me on a Monday to inform me that there was fraudulent activity on my card. Turns out there was which is awesome they called…. This guy spent 1000$ at dunkin donuts online. That is proof enough it is fraud in my book. Rent is just around the corner and they tell me they wont give me my money back for 2 weeks which is after the date I need to pay rent. I asked why, they said that is how long the process takes…. So apparently they have a bunch of incompetent clowns working for them because it doesn't take a genius to realize 1000$ to DD online is fraud…. Also I find it funny I go to New York and go to the ATM and they freeze my card and I cant use it, but somehow they cant kill 10 100$ transactions to DD online. You all are a bunch of crooks and I cant wait to leave this foolish band of misfits called Santander bank. I have been a customer for 10 years and I have never overdrawn or caused them any headaches, now in a time of need when I need their support this is the help I receive. I will have you know I have a very large family all of which use Santander…. well they are about to lose this families business and some of our close friends. They cant be trusted and they sure aren't reliable so why am I going to trust these clowns with my money. You all are a bunch of incompetent pencil pushers who have no backbone. You are pathetic, give me my money that I didn't spend back so I can close my account and never deal with you fools again.

  • My ex husband took possession of the Ford truck when I filed a PFA and Divorce against him. He was suppose to refinance the truck in his name as part of our divorce agreement and he never did. He had the truck repo even though I'm on their as joint and I didn't want anything to do with the truck. I have called SANTANDER to remove this off my records and credit report and the still wont. I have court documents stating that I was and willing to sign my name off the title. I'm not very happy at all. Very displease how this company is running its business and policies.

  • I used the online banking to pay my rent for 2 months and approximately the 15th of the month my landlady called saying she hadn't received it. I had to pay her a late fee. six years I've been in my apt. and never was late. Santander asked for proof, I sent them the cancelled late fee check and then they wanted my lease. I sent them that and since she wrote that part in they want to call her. I am so embarrassed with her and was told after proof that the fee was paid they would return it. They are giving me a hard time and do not want to return it to me. This is absolutely ridiculous I put a lot of money every month in there POOR CUSTOMER SERVICE. I am taking my money out soon and just want people to be aware they are a ripoff!!!!

  • in my opinion, and having grown up in west boylston, massachusetts. i can not for the love of God understand why your corprate head quarters do not do something about this parking lot at your west boylston location.

    1. no entrance and exit signs,
    2. plenty of parking but people from the parts store and mall constantly cut thru your location indangering people walking out of the bank.
    indangering a.d..a. customers, seniors and anyone pulling away from your drive up window location.

    3. It seems as if you own the majority of the parking and yet , I for one of many do not wish to go to that location because of the blatant disreguard for pedestrian and public safety.

    4. Other banks and parking lots put up nice fencing and islands to keep traffic from interferring with public safety and their interests of their customers.

    5. sooner or later someone will most likely get killed from traffic racing thru your open parking lot!

  • I am disabled mentally and my a victim Of Identity theft I lost five thousand dollars plus and the bank is telling me that I stole My own money I have tried for a month to recover it and the flat out told me I stole my own money even after they recovered $805. 00 for additional theft. They will not help even when the fact they know that am mentally disabled and live on SS. They are a bunch idiots and robbers Barons will never do business with them taking my funds to another bank and sue them for Civil Rights violation. Wounded Warrior Vienam

  • Last Saturday Jan 10th I went to your branch in Norwood, MA. There was only one teller there and three people from management standing around talking. The line grew longer and longer and when one of the people in suit greeted the customers I asked if someone could assist the one teller. I was told they were not trained to do what the tellers do and that the other teller had injured herself and could not come in. The area is set up for three tellers and I don't understand why they only have two working anyway and then when one is out there is no back up. That one teller had to handle the window plus the walk in customers while the managers stood around useless to the customers. This was clearly a case of "too many chiefs.." surely Santander bank can do better then this, when I left there were 9 people still waiting to get service.

  • I'm about to lose 120000 USD because Santander is full of idiots I will make sure this affects your stock and shareholders I will make a valiant effort to put this story out into social media

    • Totally a bunch of morons. You can clearly repeat yourself as many times as you want it make no difference at all, they will ask you questions as if they never heard you or understood you. If it was not SUCH a SADLY PATHETIC bunch, it would be comedic! They should be on SNL.

  • Why does your corporate office number just ring a fast busy signal? It's impossible to get through to anyone there.

  • Here is one comment; why do you work your employees to death? Employees are asked to work 10 hour days, nights and weekends, while the bosses go home to spent time with their families. Thats not fare.

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