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Cavender Subaru in Norman Oklahoma is the dealership where this happened. While my 2019 Outback was in for an oil change the tech/salesman in the garage did a video of her spinning a wheel and saying a wheel bearing was out. I took the vehicle to a trusted mechanic and he drove the car and said that I don’t have a bearing going out. At first they were trying to charge me for it. The dealership called back because they knew I wasn’t happy and said that they would pick up the cost. Then I realized that I was still under warranty so I let them change it. I showed the video to several mechanics and they all said, this is what happens when people in the garage are paid by commission.

Subaru donations to the ASPCA. I love my fifteen-year-old Subaru. And I love my 8-year-old Aussie. I am impressed that Subaru donates to the ASPCA. Please though continue the donation to that organization on the provision that they drop the $95 fee if one needs advice should a pet have ingested or been exposed to something poisonous. I was frantic when my dog had eaten some chocolate, and I called the ASPCA poison hotline. Imagine my surprise–before I could talk to an expert, they demanded a credit card payment of $95. This is unfair given the fact they get donations to save animals–evidently not my animal though. I found solace in a university vet line which suggested giving the dog hydrogen peroxide. I am asking that Subaru continue to give to the ASPCA, but have it targeted just to the poison control line, and that Subaru demand the ASPCA drop the requested $95 for all–not just for those that have ASPCA animal insurance. Thank you for all animals —and humans who believe it is cruel to deny healthcare to those who cannot pay $95 in a time of need.

Subaru, Quote. I emailed a few local dealers with a price and build quote from your website and No One responded with a price. All I got was automated emails and Come View Our Inventory!! They didn’t have a car with the specs I wanted in their inventory, I’ll just take my business elsewhere.

Subaru, A/C failure at 20,ooo miles! I have to tell you how disappointed I am with my Subaru. I bought it after my Husband died because of the commercials I heard about reliability, the quality, the crash test reports, etc.. I barely rolled 20,000 miles over and now my A/C isn’;t working and they say it isn’t covered on warranty any longer (by 6 weeks). Really Subaru?? I can’t believe this. I thought about trading up.

Subaru, My Forester. Three years ago, I purchased a new Subaru Forester from Anderson Subaru in Pensacola, FL. I have enjoyed my Forester until 53 days ago when I had to have it towed to Rivertown Subaru in Columbus, GA. On a return trip home, my Subaru experienced catastrophic engine failure which I learned had been reported in a series of Foresters and Outbacks manufactured between 2019-2021. My Subaru has just over 24,000 miles on it and has been serviced according to schedule at Anderson Subaru only. I emailed Steven Simpson (dealer who sold me the vehicle) and Billy Anderson (dealership owner) to request transport of my vehicle back to Pensacola once repairs were completed. Steven called to tell me that wasn’t possible. They wouldn’t be able to cover the cost of that, but to call him if I was interested in a trade-in. I never received a response from Billy Anderson and no follow-up from Steven to see how things are going with my Forester. Needless to say, I don’t trust Anderson Subaru anymore. I received a text from Rivertown Subaru this past Tuesday (11/05/24), and I quote, “We are working on your vehicle, but are nowhere near complete. Sorry for the delay.” At this point, I’m beginning to doubt that Subaru will be able to effectively repair my vehicle and return to me the safe and reliable vehicle that I thought I purchased. To say that the loss of my Forester has been a hardship is an understatement. I’m a school teacher, and I simply cannot absorb a loss of time and money. I am now asking for your help and formally requesting that Subaru replace my Forester with a new Forester. Please respond to this request for help. It’s my hope that the Subaru company stands by their customers and by their slogan. So I’m asking, “Is Love what makes Subaru, a Subaru?” Anxiously awaiting help