Subaru Corporate Office Headquarters 

Subaru, My daughter survived a horrific traffic accident! My 25 year old daughter owns a 2020 Subaru Cross Trek and was in a horrific car accident. The driver who hit her ran a red light and smacked into her driver side. Her Subaru flipped 3 times and landed on all four wheels and then hit a pole. We are so thankful that the Subaru engineers took painstaking care for safety features! The side airbags are a lifesaver. We want the Subaru company and it’s engineers to know we are 100% satisfied customers! I have a 2023 Outback which I love! Thank you for your amazing vehicles! It literally saved my daughter’s life! Will send pics if I can figure it out.

Subaru, Commercial. Not too many commercials make me cry but your new rescue pup commercial did it. I can’t afford a Subaru (retired and poor lol )but I can submit a compliment.. We got a rescue two years ago that had been abused and dumped. He was so afraid and had terrible trust issues and your dog reminded me of him. He’s the best dog we ever had. Your advertising department gets an A+ plus but Subaru is a great car so it’s a win win, thank you for making me 😢.

Subaru, I took a financial loss to end my Forester lease a.year early to get the 2024 Crosstrek. The Forester, allegedly better gas mileage of the Crosstrek was the reason. The gas mileage is 24.9 mpg far from the advertised 34 mpg. Taken to Jenkins the dealership twice to no satisfaction. My opinion. Don’;t buy a Subaru. This is my 7th and last one.

Subaru, new pickup coming out? Please inform me if any news of a new Subaru midsize Pickup is about to be unveiled. We have own 8 Subarus and would like a new midsize pickup that I understand is coming in 2025 from Subaru, if not I will move on to another available truck. Thank you for your anticipated return.

Subaru, Local Dealership Pushing Unnecessary Repairs. I “had” always been more in favor of using a car dealership for service and repairs. People always said that’s a lot more expensive and I knew it was more pricey than local independent garages but felt I was getting a higher level of expertise and genuine parts would fit and work better and maybe last longer. But… my local Subaru Dealership has pushed me to use an independent garage from now on Except for any warranty work. My husband’s 2017 Subaru Forester was in for LOF and tire rotation. I was in the waiting room when a service writer came in to inform another car owner that she needed the valve guide seals replaced. That required pulling the engine as was $4000. She left the waiting area with the writer, I assume to schedule the work. Minutes later my service writer came to me saying the oil change was in progress but “I” needed my valve guide seals replaced. This involved pulling the engine and would be $4000. And it was leaking and dripping on the exhaust manifold and would need to be done for Fall inspection as it was a fire hazard. I did not schedule the work that day. A week or so later I stopped into a garage near me that said the service Subaru. He looked at the engine and told me that it was just barely starting to leak oil. That most all Subaru’s at some point begin to seep oil. It was Not dripping on anything and he said if I had my oil changed there they’d keep and eye on it and inform me what it Had to be done. They could do it for about 3200, not $4000. The engine did in deed need to be pulled. So I was glad to put off the $4000 repair for maybe years. It made me wonder did that other owner really need her seals changed or did the dealership & the mechanic want the income. My new garage explained that he used to work for a dealership. The mechanics get paid a flat rate Plus a percentage on repair work. So those courtesy walk around Inspections they do are not just for your benefit. As I have heard all my life… Trust But Verify. If you really want to use your dealership get a second opinion beforte getting work done.