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  • Suburban Studios Corporate Office, Phone & Complaints

Suburban Studios Corporate Office, Phone & Complaints 

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Suburban Studios corporate office matters are handled through its parent company, Choice Hotels International. Below are the current headquarters address, corporate phone number, reservations line, Customer Relations number, complaint options, ownership information, and feedback from CorporateOfficeHeadquarters.com readers.

How To Contact Suburban Studios Corporate Office Headquarters HQ

Suburban Studios Corporate Office Quick Information

  • Parent company: Choice Hotels International, Inc.
  • Corporate headquarters: 915 Meeting St, North Bethesda, MD 20852, USA
  • Corporate phone: 1-301-592-5000
  • Customer Relations: 1-800-300-8800
  • Hotel reservations: 1-877-424-6423

Suburban Studios Corporate Office and Customer Service

Brand and headquarters clarification: The current official brand name is Suburban Studios. Visitors searching for “Suburban Hotels corporate office” are generally looking for this Choice Hotels extended-stay brand. Suburban Studios does not advertise a separate corporate headquarters from Choice Hotels International. The former Choice Hotels address at 1 Choice Hotels Circle in Rockville has been replaced by the current North Bethesda headquarters listed above.
Suburban Studios corporate office and Choice Hotels headquarters contact information

Best Way to Contact Suburban Studios

The best contact depends on the type of assistance needed:

  • Current hotel stay: Contact the front desk or general manager at the specific Suburban Studios property.
  • Room cleanliness, maintenance, noise, deposits, or local billing: Begin with the hotel manager because individual properties handle most on-site issues.
  • Reservations or cancellations: Call 1-877-424-6423.
  • Unresolved service complaint: Call Choice Hotels Customer Relations at 1-800-300-8800 or use the official online contact form.
  • Choice Privileges account: Call 1-888-770-6800.
  • Corporate or franchise matter: Call Choice Hotels International at 1-301-592-5000.

How to File a Suburban Studios Complaint

For the best chance of resolving a complaint, keep the hotel name, location, confirmation number, dates of stay, room number, receipts, photographs, and names of employees involved.

  1. Report the problem to the front desk while you are still at the property, when possible.
  2. Ask the hotel’s general manager to review unresolved concerns involving charges, deposits, cleanliness, maintenance, staff conduct, or room conditions.
  3. Call Choice Hotels Customer Relations at 1-800-300-8800.
  4. Submit the details through the Choice Hotels online support form.
  5. Request a case or reference number and retain copies of all correspondence.

Many hotels displayed on the Choice Hotels website are independently owned and operated. Consequently, a property’s local management may handle operational issues, while Choice Hotels Customer Relations can document complaints and assist with escalation.

Privacy warning: Do not post reservation numbers, payment-card information, account passwords, home addresses, private email addresses, or other sensitive personal information in the public review section.

Who Owns Suburban Studios?

Suburban Studios is owned by Choice Hotels International. Choice Hotels operates a broad lodging portfolio that includes Suburban Studios, MainStay Suites, WoodSpring Suites, Comfort, Quality Inn, Sleep Inn, Cambria Hotels, Econo Lodge, and other hotel brands.

Individual Suburban Studios properties may be independently owned and operated by franchisees. Choice Hotels owns and manages the brand system, while local owners or management companies may control staffing and day-to-day hotel operations.

About Suburban Studios

Suburban Studios is designed for guests who need lodging for several nights, a week, a month, or longer. The brand emphasizes practical extended-stay accommodations with studio-style rooms and weekly rates at participating locations.

Common amenities may include in-room kitchens, full-size refrigerators, microwaves, cooktops, free Wi-Fi, on-site laundry, parking, workspace, and periodic housekeeping. Amenities, policies, office hours, pet rules, deposits, and housekeeping schedules can vary by property, so guests should confirm important details directly with their selected hotel.

Suburban Studios and the Extended-Stay Hotel Market

Suburban Studios competes in the economy extended-stay segment. Related Choice Hotels brands include MainStay Suites and WoodSpring Suites.

Other extended-stay competitors include Extended Stay America, Candlewood Suites, Residence Inn, Homewood Suites, and other regional or independently operated extended-stay hotels.

Suburban Studios distinguishes itself through affordable longer-stay accommodations and essential amenities intended for workers, relocating households, families, and other guests who need more than a traditional overnight hotel room.

Suburban Studios Reviews and Common Complaints

Reviews visible on CorporateOfficeHeadquarters.com describe a variety of individual experiences. Recurring concerns include disputed charges or delayed refunds, room cleanliness, musty conditions, missing bedding, maintenance problems, renovation noise, and interactions with hotel employees. One reader also sought help regarding an employment termination.

These comments reflect individual submissions and have not been independently verified. Conditions and management can differ significantly among independently operated properties. Guests should identify the exact hotel location when submitting feedback so the complaint can be routed appropriately.

Frequently Asked Questions

Where is the Suburban Studios corporate office located?

Suburban Studios corporate matters are handled by Choice Hotels International at 915 Meeting St, North Bethesda, MD 20852.

What is the Suburban Studios corporate office phone number?

The Choice Hotels corporate phone number is 1-301-592-5000. Hotel-specific issues should generally begin with the property’s front desk or general manager.

What is the Suburban Studios customer service number?

Choice Hotels Customer Relations can be reached at 1-800-300-8800. The reservations number is 1-877-424-6423.

Who owns Suburban Studios?

Suburban Studios is a Choice Hotels International brand. Many individual hotels are independently owned and operated by franchisees.

How do I complain about a Suburban Studios hotel?

Start with the property’s general manager. If the concern remains unresolved, contact Choice Hotels Customer Relations at 1-800-300-8800 or submit the complaint through the official Choice Hotels support page.

Can the corporate office issue a hotel refund?

Refund decisions can depend on the reservation terms, payment method, booking channel, property ownership, and circumstances involved. Contact the hotel manager first and then ask Choice Hotels Customer Relations to document and review an unresolved dispute.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate addresses, phone numbers, official support options, and a public forum where consumers can describe their experiences. Information is reviewed against company sources when available, while reader comments remain the opinions of their respective authors.

Page Update Note

This page was updated on August 28, 2026, to use the current Suburban Studios name, replace the former Rockville address with Choice Hotels International’s North Bethesda headquarters, confirm current corporate and customer-support numbers, clarify franchise ownership, and add complaint-routing guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Suburban Studios, Choice Hotels International, or any independently owned Suburban Studios property. This page is provided for informational purposes and as a platform for customer reviews, complaints, compliments, and feedback.

Share Your Suburban Studios Experience

Have you stayed at a Suburban Studios location or contacted Choice Hotels about a reservation, refund, room condition, billing concern, or customer-service issue? Share your experience below. Include the city and state of the hotel, but leave out reservation numbers and other private information.

Suburban Hotels Fired

December 7, 2023

I got fired over nothing I need to speak to someone ASAP.

A L

Suburban Hotels HQ - Billed my credit card and did not refund my money

September 24, 2023

They billed my credit card for two weeks and will not refunded me my money so I can check out to move closer to my work. The room is very musky due to the carpet being so dirty I can’t walk around in my socks without them getting dirt. I feel like I am getting a sinus infection.

W F

Suburban Hotels Corp. Office - Very unprofessional

September 18, 2023

The staff at these hotels are very unprofessional and rude. The door didn’t work to get into the room and the hotel was being renovated so there was noise almost constantly.

C W

Attn Suburban Hotels Complaint Department

December 13, 2022

I was removed from the Suburban Hotels because I made a bad review about the hotel being completely filthy and nasty and no one ever came in to clean the room the staff was very unprofessional and rude and hung up in our faces when we tried to explain what was going on call my fiancé out of her name just a complete disgrace to anybody’s character or well-being these Suburban Hotels are a joke

C

Suburban Hotels There were No Blankets

December 13, 2022

I’m a gold member of Choice Hotel. I came in at 3 PM I checked the room out there were no blankets last Monday I came here and there was no blanket for upstairs. this hotel is run by people who seem not to care about others. it’s like the projects in urban areas of Dallas in the late 90’s I asked he replied the blankets were getting washed? I know it doesn’t take 5hours to wash and dry bedding? this kind of situation couldn’t be tolerated in a quality hotel. The owners should visit this property!! some people shouldn’t be allowed to be employees? customer service is supposed to be considered! number one priority! This hotel really needs to be investigated?

H H