Western Union is a global money-transfer and financial services company headquartered in Denver, Colorado. This page provides updated Western Union corporate office and headquarters information, including the verified HQ address, corporate phone number, customer care routes, fraud reporting, complaint escalation options, review notes, and related corporate office resources.
Western Union Corporate Office and Headquarters Contact Information
- Company: The Western Union Company
- Corporate Office / Headquarters Address: 7001 E. Belleview, Denver, CO 80237
- Western Union Headquarters Phone Number: 1-720-332-1000
- Customer Care (U.S.): 1-720-945-9350
- Customer Care Center / Complaint Contact: 1-800-325-6000
- Website Care: 1-720-945-9354
- Fraud Hotline: 1-800-448-1492
- TTY Users: 1-800-877-8973
- Customer Care Mailing Address: Western Union Financial Services, Inc., P.O. Box 6036, Englewood, CO 80155
- Official Website: westernunion.com
- Official U.S. Contact Page: Western Union Contact Us
- Careers: Western Union Careers
- Investor Relations: Western Union Investor Relations
Headquarters / Corporate Office Update
Western Union headquarters is located at 7001 E. Belleview, Denver, Colorado 80237. The company lists 1-720-332-1000 as its corporate headquarters phone number.
The older version of this page listed 1-866-405-5012 as a Western Union Human Resources number. That labeling should be avoided because the number is associated with Western Union’s principal executive office or investor/corporate records, not a verified public HR line.
For customer service, Western Union now lists multiple support routes. The current U.S. contact page lists 1-720-945-9350 for Customer Care and 1-720-945-9354 for Website Care. Western Union’s Customer Care Center and complaint resources also reference 1-800-325-6000, so customers may see both numbers depending on the support page they visit.
How to Contact Western Union About a Complaint
For most Western Union complaints, start with the support route tied to the transaction. If the issue involves an online money transfer, app transaction, login, tracking, refund, or website problem, use Western Union’s official contact page, chat, Customer Care, or Website Care.
If the issue involves a retail money transfer, agent location, cash pickup, money order, bill payment, or identity verification, keep your receipt and transaction details and contact Western Union Customer Care. If the matter involves possible fraud, call the fraud hotline immediately.
For formal corporate correspondence, use the Denver headquarters address. For Board-level comments, concerns, or questions, Western Union provides a Corporate Secretary mailing route at its Denver headquarters.
Choose the Correct Support Route
- Western Union headquarters or corporate office: Use the Denver headquarters address or call 1-720-332-1000.
- Online money transfer support: Use the official U.S. contact page, chat, or Customer Care.
- Customer Care: Call 1-720-945-9350 or use the Customer Care Center route at 1-800-325-6000.
- Website or account access issue: Call Website Care at 1-720-945-9354.
- Fraud or scam involving a transfer: Call the Western Union fraud hotline at 1-800-448-1492 immediately.
- TTY users: Call 1-800-877-8973.
- Investor question: Use Western Union Investor Relations.
- Job or HR question: Use the official Western Union Careers site rather than an unverified HR phone number.
What to Have Before Contacting Western Union
- Your money transfer control number, if available
- The sender and receiver names used on the transaction
- The date, amount, destination country, and payment method
- The agent location or online account used
- Copies of receipts, emails, screenshots, or case numbers
- A short explanation of what happened and the resolution you are requesting
Do not post money transfer control numbers, government ID images, full payment card numbers, bank account numbers, passwords, one-time codes, home addresses, or private financial details in public reviews or comment sections.
How to Escalate a Western Union Complaint
Start with Western Union directly. For most money transfer, refund, account, or website issues, use the official Customer Care routes and ask for a case number. If the matter involves a transfer that may have been sent to a scammer, call the fraud hotline immediately and also consider contacting local law enforcement.
If the complaint remains unresolved, send a concise written complaint to Western Union Financial Services, Inc., P.O. Box 6036, Englewood, CO 80155, or use the official complaint route provided by Western Union. Include the transaction date, amount, country, issue type, and case number, but avoid sending unnecessary sensitive documents by regular mail.
For serious corporate concerns, shareholder questions, supplier issues, or Board-related matters, Western Union lists the following mailing route:
- Corporate Secretary: The Western Union Company, 7001 East Belleview Avenue, HQ-8, Denver, CO 80237
Western Union is a money transmitter, so some unresolved complaints may also involve state financial regulators. Western Union’s complaint page instructs customers to contact Western Union first before using applicable state complaint routes.
Fraud, Scams, and Transfer Safety
Western Union is often used in situations where speed matters, so fraud complaints can be time-sensitive. If you believe you sent money to a scammer and the funds have not yet been paid out, call Western Union’s fraud hotline at 1-800-448-1492 as quickly as possible.
Be cautious if someone asks you to send money for an emergency you have not verified, an online purchase, a rental deposit, a prize, a romance situation, tech support, taxes, immigration paperwork, bail, debt collection, or a job-related fee. Scammers often pressure people to act quickly and may tell them not to discuss the transfer with anyone else.
If money has already been picked up, a refund may be limited or unavailable depending on the facts. Still, you should report the situation to Western Union and local law enforcement so there is a record of the claim.
Money Transfer, Refund, and Payment Issues
Common Western Union complaints involve delayed transfers, held transactions, identity verification, refund timing, mistaken receiver information, agent-location problems, or confusion about fees and exchange rates. Keep the receipt and tracking details until the issue is fully resolved.
For a refund or cancellation request, Western Union may need the transaction details, sender identity, payment method, receiver information, and reason for the request. If the transfer was started online, check your Western Union profile and contact Customer Care. If the transfer was started at an agent location, the original location may be part of the resolution process.
Email Address, Chat, and Online Contact Notes
Customers sometimes search for a Western Union email address. A general public customer-service email address was not verified on the main U.S. contact page. Western Union directs customers to contact options such as chat, phone support, the Customer Care Center, and the official contact page.
For investor-related questions, use Western Union Investor Relations. For job or HR-related questions, use Western Union Careers. Avoid sending personal transfer details to email addresses found on third-party websites unless the address is confirmed on an official Western Union page.
Scam and Fake Support Number Warning
Customers searching for Western Union headquarters, Western Union corporate office, Western Union HQ Denver, Western Union customer service, or Western Union email address may see third-party phone numbers in search results. Be careful with any phone number, email, text, social media account, or search ad that asks for passwords, one-time codes, full card numbers, bank login details, gift card payments, remote access to your device, or additional fees to release funds.
Use westernunion.com, the official Western Union app, official receipts, or official contact pages when contacting the company.
Common Reasons Customers Contact Western Union Corporate Office
- Western Union headquarters or corporate office questions
- Money transfer delays or holds
- Refund, cancellation, or payment correction requests
- Fraud, scam, or unauthorized transfer concerns
- Identity verification or account access problems
- Website, app, or login issues
- Money order questions
- Agent location or retail transaction complaints
- Fee, exchange rate, or payout questions
- Investor, media, vendor, careers, or corporate communication questions
Western Union Reviews and Complaints
CorporateOfficeHeadquarters.com currently shows limited visible review content for Western Union. One visible review praises Western Union as a long-time money transfer service and says the reviewer had not had difficulty with transactions.
If you leave a review, include the type of issue, such as online transfer, in-person transfer, money order, refund, fraud claim, website support, agent location, or customer care. Do not include private financial information, transfer numbers, payment details, government ID images, or personal contact information.
About Western Union
The Western Union Company is a publicly traded financial services company best known for money transfers, bill payments, money orders, digital payments, and related services. Western Union serves customers through digital channels, mobile tools, and agent locations.
Western Union is headquartered in Denver, Colorado and operates as an independent public company. Its services may be provided by Western Union Financial Services, Inc. and/or Western Union International Services, LLC, depending on the transaction and location.
Competitors and Related Corporate Office Pages
Western Union competes with money transfer companies, digital payment services, fintech apps, and banks. Related corporate office pages include PayPal Corporate Office, Cash App Corporate Office, Wells Fargo Corporate Office, Truist Corporate Office, Chase Corporate Office, and Bank of America Corporate Office.
Related Resources
- Western Union customer service, reviews, and complaints
- Official Western Union U.S. Contact Page
- Western Union Customer Care Center
- Western Union File a Complaint
- Western Union Report Fraud
- Western Union Investor Relations
- Western Union Careers
Frequently Asked Questions About Western Union Corporate Office
Where is Western Union headquarters?
Western Union headquarters is located at 7001 E. Belleview, Denver, CO 80237.
What is the Western Union corporate office phone number?
Western Union lists its corporate headquarters phone number as 1-720-332-1000.
What is Western Union Customer Care?
Western Union’s current U.S. contact page lists Customer Care at 1-720-945-9350. Western Union’s Customer Care Center and complaint resources also reference 1-800-325-6000.
What is the Western Union fraud hotline?
Western Union’s fraud hotline is 1-800-448-1492. Call as soon as possible if you believe you sent money to a scammer and the transfer has not yet been paid out.
Does Western Union have a customer service email address?
A general public customer-service email address was not verified on the main U.S. contact page. Use Western Union’s official contact page, chat, Customer Care, or Customer Care Center.
How do I file a complaint with Western Union?
Start by contacting Western Union Customer Care. If the issue remains unresolved, use Western Union’s official complaint page and the state money-transmitter complaint route that applies to your location and issue.
Is Western Union publicly traded?
Yes. The Western Union Company is publicly traded under the ticker symbol WU.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint, review, and escalation information for major companies. This page was updated using official Western Union sources where available, with COH review notes summarized only from visible content on this page.
Page Update Note
This Western Union Corporate Office page was updated on July 2, 2026, to verify the Denver headquarters address, corporate phone number, customer care routes, fraud hotline, CSN link, image guidance, complaint escalation information, and review-summary language.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with The Western Union Company, Western Union Financial Services, Inc., or Western Union International Services, LLC. This page is for informational purposes only. Western Union trademarks, names, logos, and brands are the property of their respective owners. Contact details, money-transfer rules, refund policies, fraud reporting procedures, regulatory complaint routes, and support options can change. Confirm important information on Western Union’s official website before sending sensitive financial information.
Share Your Experience
Have you contacted Western Union corporate office, Customer Care, Website Care, a retail agent location, the fraud hotline, the complaint department, investor relations, or careers? Share your experience in the comments below. Do not post private information such as money transfer control numbers, full payment card numbers, bank details, passwords, one-time codes, government ID images, home addresses, or personal financial documents.