Westin Hotels & Resorts is a Marriott International hotel brand. Westin corporate office matters are therefore handled through Marriott International’s headquarters in Bethesda, Maryland. Guests seeking assistance with a Westin reservation, hotel stay, billing concern, Marriott Bonvoy account, complaint, or specific property should use the appropriate Marriott or hotel-level contact route listed below.
This page provides the current Westin corporate office address, Marriott headquarters phone number, Westin reservation and guest-care numbers, official contact pages, complaint-escalation guidance, company information, reviews, and frequently asked questions.
How to Contact Westin Hotels Corporate Office Headquarters
Westin Corporate Office and Contact Information
- Parent Company: Marriott International, Inc.
- Westin Corporate Office Address: Marriott International, Inc., 7750 Wisconsin Avenue, Bethesda, MD 20814, USA
- Marriott Corporate Headquarters Phone Number: 1-301-380-3000
- Westin and Marriott Reservations: 1-888-236-2427
- Marriott Customer Care: 1-800-535-4028
- Marriott Bonvoy Member Support: 1-800-627-7468
- Hearing-Impaired Reservations TDD: 1-800-228-7014
- Email and Online Support: Marriott Contact Us
- Worldwide Reservation Numbers: Global Marriott Phone Numbers
- Westin Hotel Locations: Explore Westin Locations
- Westin Careers: Marriott Careers
- Westin Official Website: westin.marriott.com
Choosing the Correct Westin Contact Number
The best contact method depends on the type of assistance required:
- New, changed, or canceled reservations: Call Marriott Reservations at 1-888-236-2427.
- Problems during an active stay: Contact the hotel’s front desk or manager immediately. Local hotel management is normally in the best position to address room condition, housekeeping, noise, parking, maintenance, amenities, or service problems.
- Billing, refunds, or unresolved post-stay complaints: Contact Marriott Customer Care at 1-800-535-4028 or submit the Marriott contact form.
- Marriott Bonvoy points, elite benefits, missing stays, or account access: Call Marriott Bonvoy Member Support at 1-800-627-7468 or sign in before contacting support.
- Employment questions: Search Marriott Careers for Westin opportunities. Individual hotels may handle hiring locally.
- Corporate or business matters: Contact Marriott International at its Bethesda headquarters.
How to Escalate a Westin Hotel Complaint
- Document the problem. Record the hotel name, address, dates of stay, room number, reservation number, names or job titles of contacts, and a factual description of the issue.
- Contact the front desk. Report urgent room, housekeeping, maintenance, security, noise, parking, or service concerns while you are still at the hotel.
- Ask for hotel management. If the front desk cannot resolve the problem, request assistance from the manager on duty or the hotel’s general manager.
- State the requested resolution. Explain whether you are seeking a room change, maintenance visit, corrected bill, refund, Marriott Bonvoy adjustment, return of property, or written follow-up.
- Contact Marriott Customer Care. For unresolved matters, call 1-800-535-4028 or use Marriott’s official contact form.
- Keep the case number. Save correspondence, receipts, photographs, billing statements, and the Marriott support case number.
- Follow up in writing. If necessary, provide a concise timeline of the stay, contacts already made, and the resolution you are requesting.
About Westin Hotels & Resorts
Westin traces its history to Western Hotels, which was founded in 1930. The company later became Western International Hotels and adopted the Westin name in 1981. Westin subsequently became part of Starwood Hotels & Resorts.
Marriott International acquired Starwood in 2016, bringing Westin, Sheraton, St. Regis, W Hotels, Le Meridien, and several other brands into Marriott’s hotel portfolio. Westin reservations, customer care, loyalty-program support, corporate matters, and many online services are now handled through Marriott.
Westin’s Wellness-Focused Hotel Experience
Westin positions itself as a premium hotel and resort brand with an emphasis on traveler well-being. Brand features may include:
- Westin Heavenly Beds and sleep-focused amenities
- WestinWORKOUT fitness studios
- Workout routes and fitness-equipment lending at participating hotels
- Eat Well menu selections
- Heavenly Spa facilities at participating properties
- Meeting, wedding, resort, family, and business-travel accommodations
- Marriott Bonvoy points, benefits, and redemption opportunities
Services, fees, parking arrangements, resort amenities, restaurants, spas, housekeeping schedules, and room features vary by property. Confirm important details directly with the specific hotel before traveling.
Westin Competitors and Related Corporate Offices
Westin competes in the premium and upscale hotel market with brands operated by Marriott, Hilton, IHG, Hyatt, Four Seasons, and other international hospitality companies. Competition is based on hotel location, room quality, loyalty benefits, wellness amenities, meetings and events, resort services, and guest experience.
Related corporate-office resources include:
- Marriott Corporate Office
- Ritz-Carlton Corporate Office
- IHG Corporate Office
- Hilton Corporate Office
- Sheraton Corporate Office
- W Hotels Corporate Office
Westin Complaints, Reviews, and Feedback
Westin reviews on this page include individual guest accounts concerning room condition, housekeeping, staffing, luggage handling, management responses, parking, valet availability, employee interactions, and complaint resolution. These reports describe specific stays and should not be treated as verified findings about every Westin property.
Westin hotels can differ by location, ownership, management company, staffing, building age, and available amenities. When evaluating a review, consider the hotel involved, date of stay, whether management was contacted, the resolution requested, and whether supporting information was provided.
No visible company responses or customer-uploaded photographs accompanied the currently displayed reviews when this page was examined. One reviewer said photographs were available, but no images were visible with the published submission.
Frequently Asked Questions About Westin Corporate Office
Where is the Westin corporate office?
Westin is a Marriott International brand. Marriott’s corporate headquarters is located at 7750 Wisconsin Avenue, Bethesda, MD 20814.
What is the Westin corporate office phone number?
The Marriott International corporate headquarters number is 1-301-380-3000. This is a corporate number and is not the best route for ordinary reservations or hotel-stay complaints.
What is the Westin reservation phone number?
Guests in the United States and Canada can call Marriott Reservations at 1-888-236-2427 for Westin and other Marriott hotel reservations.
What is the Westin customer service number?
Westin guest concerns are handled through Marriott Customer Care. The current U.S. and Canada Customer Care number is 1-800-535-4028.
Does Westin have a customer-service email address?
Westin and Marriott do not currently publish one universal guest-care email address. Use the official Marriott contact form. Marriott Bonvoy members should sign in before submitting an account-related inquiry.
How do I contact a specific Westin hotel?
Search for the hotel on Marriott.com and open its official property page. The hotel’s address and direct telephone number should appear near the top of the page.
How do I complain about a Westin hotel?
Begin with the hotel’s front desk or manager while the stay is active. If the concern remains unresolved, contact Marriott Customer Care and provide the hotel name, stay dates, reservation information, documentation, prior contacts, and requested resolution.
Who owns Westin Hotels?
Westin Hotels & Resorts is a brand within Marriott International’s hotel portfolio. Marriott acquired Westin’s former parent company, Starwood Hotels & Resorts, in 2016.
How do I contact Marriott Bonvoy about a Westin stay?
Call Marriott Bonvoy Member Support at 1-800-627-7468. Members can also sign in online to report missing stays, request points assistance, or access account-related support.
How do I apply for a Westin job?
Search the official Marriott Careers website for positions at Westin hotels and corporate offices. Some properties may be operated by separate management companies that handle local hiring.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate contact information and an open forum where customers can share reviews, complaints, corrections, and positive experiences. Company information is periodically checked against official corporate websites and current public resources.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational website and is not affiliated with Westin Hotels & Resorts, Marriott International, Marriott Bonvoy, individual Westin hotels, hotel owners, franchisees, or management companies. Contact information, policies, benefits, hotel services, and support procedures can change. Confirm important details through an official Marriott or Westin website.
Share Your Westin Review
Guests may use the review section below to describe their experiences with Westin rooms, reservations, housekeeping, amenities, billing, parking, management, Marriott Bonvoy benefits, or corporate support. Include the hotel location and relevant dates, but do not publish sensitive personal, payment, account, or reservation information.