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CookOut Review. The place was filthy. We were there on February 20th. Food wasn’t bad. First time stopping at one. Location was Valley Fall, South Carolina. I was in the restaurant business for 40 years and still am involved in it.

Cookout, Concern About My Recent Cookout Experience. Dear Cookout Management, I hope this message finds you well. I am writing to express my disappointment regarding my recent visit to your establishment on Friday, February 25, at the Macon Location at 5001 Brookhaven Rd, Macon, GA 31206. First, I would like to mention that I have always enjoyed dining at Cookout, but during my last visit, there was one major issue that detracted from the experience. 1. Service Delay: I noticed the service was slower than usual. I waited extra time for my order, which is unusual for this location, but I was understanding. 2. Food Quality: When my food finally arrived, we went home to eat, only to find out my 2-year old’s sandwich was cold, undercooked, which is a lack of description because it was completely raw. Unfortunately, we did go back for a refund, but I believe that this is unacceptable on behalf of staff training. I appreciate the effort your staff makes to provide quality food and service, but I believe that my experience fell short of the standard I have come to expect from Cookout. I would appreciate your attention to these matters and hope that my next visit will reflect the high-quality service and food that Cookout is known for.

Thank you for taking the time to address my concerns. I look forward to your response.

My family spent a total of over $50 at Cookout March 16 after getting home and getting the food out of the bag there was a cockroach 🪳 in the bottom of the bag!

My photos tell all. Disgusting crap.

My wife and three grandchildren ate at the Bartlett Tn cookout yesterday. The young man taking the order was rude and curt with wife while ordering. Also, my three grandchildren and my wife got orders of fries and onion rings and was told by the manager on duty that we were only to get “5” packets of ketchup for the entire four orders. When I asked for more the man taking the order said there would be a charge of 3cents for each packet of ketchup after the initial five we go there anywhere from 2-3 times per week and spend $40 and most times more. There are plenty of other restaurants we can go to if we’re going to be treated this way. Lastly, I asked to speak to the manager and he would not even come to the front to speak to me about all of this. Overall it was a very very poor experience.