Reach Dish Corporate Office Headquarters HQ 

Dish, Refund. We overpaid our account by $25,000.00. I contacted customer service on 3/13/2025band requested the refund. I was told it would take 7 – 10 days to process. Ten days later I called because we had not received. As of today we still have not received the refund. We are an elderly couple on a fixed income and have not been able to pay our bills. Your procedures need to be changed. No one should have to wait a month to get their money back. We are still waiting.

Dish, Very upset customer but not for long. I think Dish is really terrible. Nothing is ever worth watching, Shows are limited and are either no good or reruns. I for one, my four kids and 2 neighbors are getting rid of Dish. I’ve had it there is absolutely nothing on, and you get 24 hours of shows like Forensic Files etc. Shows like Reba they show the same 10 episodes over and over 3xs a day. I would fire every person in charge of putting on tv shows and movies. It’s bad enough that they take our money and put nothing on. But then, they put on infomercials and are doubling there profits. Do not ever bring Dish into your home. What a rip off!!

Dish, Lousy customer service .After the technician left my house from supposedly fixing the Joey recording problem that I had. And hooking up the new sound bar I bought from him, we turned the TV on & found out we had nothing but a blank screen. I called dish to have them send the tech right back & Dish told me they couldn’t send anyone for a week so they would give me an appointment to have someone else come back to fix the problem then. I told them that wasn’t acceptable. Their tech caused the issue & they better fix it today or I will be finding new TV service. Needless to say, they didn’t send a tech back & after several phone calls with things going from bad to worse, they wouldn’t connect me to the corporate office & when I called Denver the machine basically tells you to go online then it hangs up. So I will now change my TV service & if they try to charge me contract fees I will take them to court. People you really Do Not Want Dish they are rude & most of them don’t even know what their job is much less how to do it.

Dish, Service unavailable! I spoke 3 supervisors, sign up than see if program available… said I had 3 days to cancel….When program Not available as stated, I said cancel service….Than they came back said I had broken contract & did NOT have 3 day period to change my mind! Now said I owe lose to $400 for canceling service!

Dish, Wish I could rate this ‘0’. I always receive an email when I rent a movie every month. This month. I did not though I was told I would. I made a 2nd call and was told again I would receive a confirmation email. I did not. I waited a day and called again, this time requesting a person in the USA. I was transferred to ‘Dee’ in Alaska. He 1st told me to go online and print it out. Then, he said he could not email the confirmation. Then, when I asked for a supervisor, he said there were no supervisors. When I asked him to escalate the call, he told me to write Dish a letter. When I asked again for the call to be escalated, he hung up on me. When I called the above ‘headquarters’ number, I discovered that it’s not possible to speak with anyone. Horrible customer service!