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Enterprise, You left us stranded in the desert and took out car in 105 degree heat. You rented us a Toyota Corolla with 7k miles on it. It died in the desert and you left us stranded for two hours! We would like a refund for the hotel room, which was $148.00. We just want to be reimbursed for the hotel and the second car rental the next day in Moab Utah. Enterprise Rent-A-Car Reservation 2070248011 at Las Cruces Caliber Collision. I would like a call back and make this right. Frankly, we are very disappointed with your company and I will contact an attorney and take you to small claims court if needed. Thank you, From: Enterprise Rent-A-Car : Sent: Monday, July 29, 2024 5:36:22 PM. Subject: Confirmed: Enterprise Rent-A-Car Reservation 2070248011 at Las Cruces Caliber Collision

Enterprise Rent A Car Logo. Visit enterprise.com. Your reservation is confirmed.Thank you for your reservation. Pick-Up Details: Location, Las Cruces Caliber Collision: Date & Time: Wednesday, July 31, 2024 @ 12:00 PM: Address: 2100 N Telshor Blvd, Las Cruces, NM 88011

Phone: +1 575-522-7495, Hours: Wednesday: 8:00 AM – 5:30 PM, Return Details: Location: Las Cruces Caliber Collision,Date & Time:Wednesday, August 7, 2024 @ 12:00 PM

Enterprise, Poor experience. Rented a car a South Military Highway in Chesapeake, VA. When I arrived there, no cars! Well, there one was there which was a large Jeep 3 seater! Finally an elderly one arrived with a car that I thought would be ok. Long story short, the car cut my mom’s leg when she got out on passenger side! The chrome was sticking out the door edge! The air light came on and I called office and they told me to stop and get air. Will think twice before I go to that location again!!

Enterprise, reservation confirmed, took Uber 1-1/2 hrs to pick up car and was told no cars. Come back tomorrow Sunday but found out branch closed. Called someone was to call back have not heard from anyone for 2 days.

Enterprise, Horrible Experience. I should have read the reviews first. I arrived at the location on 10/18/24 with a confirmation number only to find out they did not have it ready. The man was very rude and was not willing to help me out. It is now 10/22/24 and still no car.

Enterprise, Worst experience ever! I wish I could give Zero Star on this location Enterprise Rent-A-Car 9419 Highway 5 Douglasville, GA 30122. Ok so here’s my experience… I had an appointment to dropped my Lexus SUV at the Classic Collision in Douglasville. I was told that when I dropped my car, my rental car will be ready when I get there. So when we get there, no rental car so the man at the Collision place said we have to wait because my rental car wasn’t ready, after 20 minutes of waiting, the Enterprise Van came and the driver told me and my family he’s going to take us at the Enterprise location in Hwy 5 Douglasville GA, so he took us over there, so many people waiting no place to sit down, I have a Down syndrome child with me and the whole family. No receptionist at the desk and people just waiting. So when it’s my turn, This girl I think her name is Kaila said that my car was not ready, asked her what car am I getting and that I want same like my car which is an SUV. So after waiting for over an hour, still no car, the two black guy whose behind me, they got the service first before me with a special child and me and my family were there first before these 2 black guys. I was getting frustrated, irritated and so mad already because me and my family were waiting for a long time the. When have this special child with us. They should prioritize us first. So like I said after over an hour of waiting, This other guy told us again that they’re going to take us to another location which is in Fairburn Road Douglasville GA so I said Ok. So when we got there this same girl name Kaila(not sure the name) said they don’t have an SUV that I’m getting an old small Kia Car??? Are you kidding me??? What a joke!!! After all this trouble. Waiting waiting then you’re going to tell me I’m going to get an old small Kia car? How can 6 people fit on a small Kia car and we have a child with Down syndrome??? I told her Forget It!!! Just take us back to the collision place and I will just get my Lexus SUV car. Worst Experience Ever With The Family!!! Y’all need to do a better job when dealing with customers. And y’all need to prioritize people with disability. This location don’t care at all. They don’t care if people waiting there for the whole day!! You just wait wait and wait and still don’t care about you even if you have a special child with you waiting!!!! I’m not going to recommend enterprise or use enterprise. Y’all don’t know how to treat your customers!!!