Enterprise Rent-A-Car is part of Enterprise Mobility, a privately held mobility company based in the St. Louis, Missouri area. Customers often search for the Enterprise corporate office, Enterprise corporate address, Enterprise headquarters, Enterprise Rent-A-Car corporate office, Enterprise rental corporate office, or Enterprise headquarters address when they need help with a rental complaint, billing dispute, reservation problem, roadside issue, branch experience, Enterprise Plus account, receipt, damage claim, business rental, truck rental, car sales issue, or unresolved manager follow-up.
The Enterprise corporate office is useful for formal correspondence, but most rental, receipt, reservation, roadside, Enterprise Plus, and branch-level issues should begin with Enterprise support, the renting location, the Enterprise app, or the correct specialty department.
Enterprise Corporate Office Phone Number, Corporate Address and Headquarters
Enterprise Holdings, Inc. / Enterprise Mobility600 Corporate Park Drive
St. Louis, MO 63105
USA
- Enterprise corporate office phone: 1-314-512-5000
- Enterprise corporate address: 600 Corporate Park Drive, St. Louis, MO 63105
- Enterprise customer support: 1-855-266-9565
- Enterprise reservations: 1-855-266-9289
- Enterprise roadside assistance: 1-800-307-6666
- Enterprise Plus Member Services: 1-866-507-6222
- Enterprise en Español: 1-877-416-0000
- Customers with disabilities: 1-866-225-4284
- Enterprise Truck Rental: 1-888-736-8287
- Enterprise Car Sales: 1-888-227-7253
- Enterprise Fleet Management: 1-877-233-5338
- Enterprise Exotic Car Collection: 1-866-458-9227
- Official Enterprise website: Enterprise.com
- Enterprise contact page: Contact Enterprise
- View, modify, or cancel a reservation: Manage an Enterprise Reservation
- Get a receipt: Enterprise Receipt Lookup
- Enterprise Plus: Enterprise Plus Program
- Enterprise app: Enterprise Mobile App
- Find a rental location: Enterprise Locations
- Enterprise Mobility: EnterpriseMobility.com
- Careers: Enterprise Careers
- Stock symbol: None. Enterprise Mobility is privately held.
The old page listed Enterprise’s home office at 600 Corporate Park Drive in St. Louis and that remains the correct Enterprise headquarters address commonly associated with Enterprise Holdings, Inc. and Enterprise Mobility. The company now uses Enterprise Mobility as its corporate brand, while Enterprise Rent-A-Car remains the rental-car brand most customers use.
The fax number previously listed, 1-314-512-4706, should not be treated as a customer or rental-support phone number. Use the correct Enterprise phone number for the issue involved.
Choose the Correct Enterprise Support Route
The best Enterprise contact route depends on whether the issue involves a car rental, truck rental, Enterprise Plus account, receipt, roadside assistance, branch complaint, billing issue, damage claim, disability accommodation, business rental, fleet account, or car sales purchase.
- Rental questions after a rental: Call 1-855-266-9565 or contact the renting location.
- Reservations: Call 1-855-266-9289.
- Spanish-language reservations: Call 1-877-416-0000.
- Roadside assistance for Enterprise Car Rental: Call 1-800-307-6666.
- Enterprise Truck Rental roadside assistance: Call 1-888-736-8287 and choose the roadside option.
- Enterprise Plus account help: Call 1-866-507-6222.
- Customers with disabilities: Call 1-866-225-4284.
- Car sales: Call 1-888-227-7253 or contact the Enterprise Car Sales dealership involved.
- Fleet Management: Call 1-877-233-5338.
- Exotic Car Collection: Call 1-866-458-9227.
For an active roadside emergency, do not wait for a corporate response. Move to a safe location if possible and contact Enterprise roadside assistance immediately.
What to Have Before Contacting Enterprise
Enterprise can usually review an issue faster when the customer provides rental, branch, payment, and vehicle details.
- Rental agreement or contract number
- Reservation number
- Enterprise Plus member number, if applicable
- Renting branch location
- Pickup and return dates
- Vehicle make, model, license plate, or unit number
- Receipt or invoice
- Credit card or bank statement showing the charge, submitted only through secure support channels
- Photos of fuel level, mileage, vehicle condition, damage, cleanliness, or warning lights
- Roadside assistance case number, if applicable
- Damage claim number, if applicable
- Names or titles of employees, managers, or departments contacted
- Dates and times of prior calls, emails, branch visits, or chats
- The specific resolution requested
Do not publish complete payment-card numbers, driver’s-license numbers, full addresses, rental agreement numbers, insurance claim details, phone numbers, employee personal information, or other private details in a public review.
Enterprise Reservation and Vehicle Availability Complaints
Reservation complaints may involve a vehicle not being available as promised, a different class of car being offered, a branch calling shortly before pickup, a changed pickup location, a denied rental, or a branch refusing to rent after a dispute.
When reporting an Enterprise reservation issue:
- Save the original reservation confirmation.
- Record the pickup location, pickup time, vehicle class, and rate.
- Keep any text, email, voicemail, or call record from the branch.
- Ask the branch to explain the reason the reserved vehicle was unavailable or the rental was denied.
- Request a manager review if the issue caused travel disruption.
- Call Enterprise support at 1-855-266-9565 if the branch cannot resolve the issue.
- Ask for a case or reference number.
If a branch says it will not rent to you, ask whether the decision is tied to payment method, driver’s license, age, deposit, prior rental history, behavior at the branch, local policy, vehicle availability, or another reason.
Enterprise Billing, Deposit and Receipt Complaints
Billing complaints may involve deposits, holds, duplicate charges, fuel charges, late returns, additional days, mileage charges, tolls, damage fees, cleaning fees, optional protection products, upgrade charges, or a receipt that does not match the expected total.
Enterprise’s receipt tools can help customers locate many recent receipts online. If a recent receipt cannot be found, Enterprise directs customers to call 1-855-266-9565 or contact the renting location.
When disputing an Enterprise charge:
- Download or request the rental receipt.
- Compare the final receipt with the reservation and rental agreement.
- Identify the exact charge being disputed.
- Check whether the charge is pending or fully posted.
- Keep photos of fuel level, mileage, and vehicle condition when relevant.
- Ask the branch to review the charge first if it was branch-specific.
- Call Enterprise support if the branch does not resolve the issue.
- Ask for written confirmation of any refund, adjustment, or correction.
Do not assume a promised refund is complete until it appears on the bank or card statement.
Enterprise Roadside Assistance and Vehicle Problems
Enterprise roadside complaints may involve a breakdown, dead battery, flat tire, warning light, mechanical issue, accident, locked vehicle, unsafe condition, towing delay, replacement vehicle, or trouble reaching roadside assistance.
- Enterprise Car Rental roadside assistance: 1-800-307-6666
- Enterprise Truck Rental roadside assistance: 1-888-736-8287 and select the roadside option
Before driving away, customers should inspect:
- Fuel level
- Mileage
- Tires
- Windshield and mirrors
- Lights and signals
- Interior cleanliness
- Exterior scratches, dents, and damage
- Warning lights
- Registration and rental paperwork
- Spare tire or emergency equipment when applicable
Take photos or video before leaving the branch. If the vehicle seems unsafe, report the issue immediately and ask for another vehicle before driving.
Enterprise Damage Claims and Accident Issues
Damage claims may involve scratches, dents, windshield damage, tires, interior damage, accidents, towing, third-party claims, insurance paperwork, loss-of-use charges, administrative fees, or disputes about whether damage existed before pickup.
When reporting a damage or accident issue:
- Notify Enterprise promptly.
- Follow the instructions in the rental agreement.
- Contact emergency services if there is an accident, injury, unsafe vehicle, or legal requirement.
- Take photos of the vehicle, scene, damage, mileage, and license plate.
- Keep the rental agreement and receipt.
- Get a police report or incident report when applicable.
- Ask Enterprise for a claim number or damage recovery contact.
- Contact your insurer or credit-card coverage provider if applicable.
- Keep all letters, emails, estimates, and claim notices.
If you dispute a damage claim, organize your evidence around the pickup inspection, return inspection, photos, timestamps, branch notes, prior damage report, and the condition of the vehicle when received.
Enterprise Plus Account Help
Enterprise Plus is the company’s loyalty program. Customers may search for 866-507-6222 because that is the Enterprise Plus Member Services number.
Enterprise Plus issues may involve:
- Forgotten member number
- Password reset problems
- Email address not matching the account
- Missing points
- Rental not credited
- Reward redemption problems
- Profile completion issues
- Account locked or unable to sign in
- Wrong name, email, or contact information
For Enterprise Plus account help, call 1-866-507-6222. This number is intended for Enterprise Plus customers with loyalty-account issues, not general rental complaints.
Enterprise Customers with Disabilities
Enterprise provides a support route for customers with disabilities and customers requesting adaptive driving devices. The company’s accessibility information says customers can call 1-866-225-4284 for disability-related rental questions.
Disability-related rental concerns may involve:
- Adaptive driving devices
- Hand controls
- Left-foot accelerators
- Pedal extenders
- Steering knobs
- Surrogate drivers
- Service animal questions
- Accessible rental-service concerns
- Branch handling of disability-related requests
Enterprise may require advance notice for some adaptive driving devices depending on the location. If a disability accommodation is essential, confirm the request in writing and contact the renting branch before pickup.
Enterprise Truck Rental, Business Rental and Fleet Issues
Enterprise also operates truck rental, business rental, fleet management, car sales, exotic rentals, car sharing, commuting, and other mobility services. These issues may not be handled by the same team as a normal airport or neighborhood car rental.
Common business and specialty issues include:
- Enterprise Truck Rental reservations
- Business rental billing
- Corporate account questions
- Fleet management account issues
- Damage claims involving trucks
- Long-term business rentals
- Commercial vehicle availability
- Car sales paperwork or title questions
- Exotic Car Collection reservations
- CarShare account access
Use the support route connected to the specific Enterprise brand or service. Keep business account numbers, contracts, branch information, invoices, vehicle information, and prior case numbers.
Enterprise Branch, Employee and Manager Complaints
Branch-level complaints may involve employee conduct, vehicle availability, denied rental, deposit explanation, vehicle cleanliness, branch closing time, local policies, insurance-replacement rentals, third-party bookings, or difficulty reaching a manager.
When reporting a branch complaint:
- Contact the renting branch first.
- Ask for the branch manager or area manager if the issue is significant.
- Keep the rental agreement, receipt, reservation, photos, and call records.
- Write a brief timeline of what happened.
- State the specific resolution being requested.
- Call Enterprise support at 1-855-266-9565 if the branch does not resolve the issue.
- Escalate in writing only after branch and support options have not resolved the problem.
For issues involving discrimination, threats, unsafe vehicles, serious safety concerns, or allegations of fraud, document the facts carefully and consider outside complaint options when appropriate.
How to Escalate an Enterprise Complaint
- Identify the issue type. Determine whether the issue involves a car rental, branch, receipt, billing charge, Enterprise Plus account, roadside issue, damage claim, truck rental, business rental, or car sales purchase.
- Start with the branch or correct support team. The renting location usually has the rental contract and vehicle history.
- Use the official phone route. Call 1-855-266-9565 for many rental questions after a rental, or use the specialty number connected to the issue.
- Keep documentation. Save rental agreements, receipts, photos, emails, texts, case numbers, and branch names.
- Ask for manager review. Request review by the branch manager, area manager, damage recovery team, roadside team, or loyalty-account specialist depending on the issue.
- Request a case number. Ask Enterprise support for a reference number when available.
- Use the Enterprise corporate address for formal correspondence. Send copies, not originals, of important documents.
- Use outside complaint options when needed. Rental, billing, damage, disability, insurance, fraud, or consumer-protection disputes may involve a card issuer, state attorney general, insurance company, consumer-protection office, small claims court, or another appropriate agency.
What to Include in a Written Enterprise Complaint
- Rental agreement or contract number
- Reservation number
- Renting branch location
- Pickup and return dates
- Vehicle information
- Receipt or disputed charge
- Enterprise Plus number, partially masked when appropriate
- Roadside, claim, or case number, if applicable
- Names or titles of branch employees or managers contacted
- A short timeline of what happened
- Photos, receipts, screenshots, or letters
- The exact resolution requested
Do not publish complete rental agreement numbers, payment-card numbers, driver’s-license numbers, insurance claim details, home addresses, phone numbers, employee personal information, or other private information in a public review.
Enterprise Reviews and Complaints
Recent reviews submitted to CorporateOfficeHeadquarters.com describe both complaint and compliment themes involving Enterprise Rent-A-Car locations.
Current review themes include:
- Reservation and vehicle availability complaints: One reviewer said a vehicle reserved for a family vacation was not available shortly before pickup, leading to frustration and a denied rental dispute.
- Branch employee conduct concerns: A reviewer described disagreement with how a branch handled a tense reservation conversation.
- Unwanted text messages after a quote request: One reviewer said they requested a quote but kept receiving rental-related texts and could not easily reach a supervisor.
- Positive branch-level service: Several reviewers praised individual Enterprise employees and branch managers for resolving vehicle-size issues, helping during insurance-replacement rentals, and recovering a forgotten item.
- Manager follow-up: Reviews show that customers want clear escalation when a branch-level issue is not resolved quickly.
These reviews represent individual customer experiences and do not prove that every Enterprise customer will have the same result. Outcomes may depend on the branch, vehicle availability, rental agreement, payment method, insurance-replacement process, behavior at pickup, documentation, and support route used.
Customers submitting new reviews should identify the Enterprise location, approximate rental date, issue type, support route used, whether a manager or case number was provided, and whether Enterprise resolved the issue.
About Enterprise Rent-A-Car and Enterprise Mobility
Enterprise Rent-A-Car is one of the best-known rental-car brands in the United States. The brand is part of Enterprise Mobility, which includes a broader group of transportation and mobility services.
Enterprise Mobility brands and services include:
- Enterprise Rent-A-Car
- National Car Rental
- Alamo Rent A Car
- Enterprise Truck Rental
- Enterprise Car Sales
- Enterprise Fleet Management
- Enterprise CarShare
- Commute with Enterprise
- Exotic Car Collection by Enterprise
- Subscribe with Enterprise
- Business rental programs
- Replacement rental services
- Dealer and insurance-replacement solutions
Enterprise Mobility is privately held and remains connected to the Taylor family of St. Louis. The company’s corporate brand changed from Enterprise Holdings to Enterprise Mobility, but the Enterprise Rent-A-Car brand remains in use for rental customers.
Enterprise Competitors
Enterprise competes with rental-car companies, airport rental brands, neighborhood rental branches, car-sharing platforms, truck-rental providers, used-car dealerships, and fleet-management services.
Major competitors include:
- Hertz corporate office and complaints
- Avis corporate office and complaints
- Budget corporate office and complaints
- Sixt corporate office and complaints
- Fox Rent A Car corporate office and complaints
- Payless Car Rental corporate office and complaints
- Ace Rent A Car
- Turo
- Zipcar
- U-Haul and truck-rental providers
- Local rental-car companies
Customers may compare rental companies based on vehicle availability, branch service, pricing, insurance-replacement rentals, airport fees, deposit rules, roadside assistance, vehicle condition, loyalty rewards, damage claim handling, business rental programs, and complaint resolution.
Related Enterprise and Consumer Help Resources
- Enterprise Rent-A-Car customer support numbers, reviews, and complaints
- Official Enterprise contact page
- View, modify, or cancel an Enterprise reservation
- Get an Enterprise receipt
- Enterprise roadside assistance information
- Enterprise Plus Member Services
- Enterprise customers with disabilities
- Enterprise Mobility corporate website
- Hertz corporate office
- Avis corporate office
- Budget corporate office
- Research unfamiliar rental car, travel, toll, deposit, or damage charges on ChargeOnMyCard.com
- Check suspicious rental car texts, toll notices, deposit messages, and travel scams on ThinkItsAScam.com
- Read or leave broader company reviews on ZeroStars.org
- Find additional support resources on CSNDB.com
Frequently Asked Questions About Enterprise
Where is the Enterprise corporate office?
The Enterprise corporate office and Enterprise headquarters address commonly associated with Enterprise Holdings, Inc. and Enterprise Mobility is 600 Corporate Park Drive, St. Louis, Missouri 63105.
What is the Enterprise corporate address?
The Enterprise corporate address is 600 Corporate Park Drive, St. Louis, MO 63105. Customers with active rental issues should usually contact the renting branch or Enterprise support first.
What is the Enterprise corporate office phone number?
The Enterprise corporate office phone number commonly listed for the St. Louis headquarters is 1-314-512-5000. For rental support, use 1-855-266-9565.
What is the Enterprise headquarters address?
The Enterprise headquarters address is commonly listed as 600 Corporate Park Drive, St. Louis, Missouri 63105.
What is the Enterprise Rent-A-Car corporate office?
The Enterprise Rent-A-Car corporate office is part of Enterprise Mobility, which is based at 600 Corporate Park Drive in St. Louis, Missouri. Rental customers should use Enterprise.com, the renting location, or the appropriate support phone number for faster help.
What is the Enterprise rental corporate office?
Searches for Enterprise rental corporate office usually refer to Enterprise Rent-A-Car and Enterprise Mobility in St. Louis, Missouri. The corporate address is 600 Corporate Park Drive, St. Louis, MO 63105.
What is 866-507-6222 for Enterprise?
1-866-507-6222 is the Enterprise Plus Member Services number. It is intended for Enterprise Plus loyalty-account issues such as login problems, member numbers, account access, missing points, or reward questions.
What is the Enterprise roadside assistance phone number?
Enterprise Car Rental roadside assistance can be reached at 1-800-307-6666. Enterprise Truck Rental roadside assistance is available through 1-888-736-8287 by selecting the roadside option.
How do I get an Enterprise receipt?
Use Enterprise’s online receipt lookup tool. If the rental was within the last six months and you cannot find the receipt, call 1-855-266-9565 or contact the renting location.
Is Enterprise Mobility the same as Enterprise Rent-A-Car?
Enterprise Mobility is the corporate brand for the broader company. Enterprise Rent-A-Car remains one of the company’s major customer-facing rental brands.
Is Enterprise publicly traded?
No. Enterprise Mobility is privately held and does not have a public stock symbol.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, company information, complaint resources, and customer reviews since 2004.
Contact information is reviewed against official company pages, support resources, business records, location information, and reliable sources when available.
The review section below allows rental customers to describe which Enterprise location, rental, branch, Enterprise Plus account, roadside issue, damage claim, or support route was involved and whether the issue was resolved.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Enterprise Rent-A-Car, Enterprise Mobility, Enterprise Holdings, Inc., National Car Rental, Alamo Rent A Car, Enterprise Truck Rental, Enterprise Car Sales, Enterprise Fleet Management, Enterprise Plus, any Enterprise branch, any franchisee, any insurance company, any dealership, or any payment, roadside, damage-recovery, or reservation provider connected with Enterprise.
This page is provided for informational purposes and as an independent platform for customer reviews, complaints, ratings, and feedback.
CorporateOfficeHeadquarters.com cannot access rental agreements, change reservations, issue refunds, dispatch roadside assistance, decide damage claims, restore Enterprise Plus accounts, correct receipts, approve rentals, or contact Enterprise on behalf of customers.
Contact Enterprise, the renting branch, Enterprise roadside assistance, Enterprise Plus, or the applicable official support route for rental-specific assistance.
Share Your Enterprise Experience
Have you contacted Enterprise about a rental reservation, vehicle availability, billing charge, deposit, receipt, damage claim, roadside issue, Enterprise Plus account, branch complaint, denied rental, truck rental, car sales issue, business rental, or unresolved corporate office Enterprise complaint?
Share your experience below. Include the branch location, approximate rental date, issue category, support route used, whether a manager or case number was provided, and whether Enterprise resolved the issue.
Do not include complete rental agreement numbers, payment-card numbers, driver’s-license numbers, insurance claim details, home addresses, phone numbers, employee personal information, or other private details.