Reach Fairfield Inn 

Fairfield Inn, mold in the bathroom. I recently stayed in Alexandra Virginia. I went into the bathroom and there was a lot of molds on the ceiling. I called the front desk, and they sent someone to inspect. He said housekeeping should have seen it/reported it.

Like Family!

I was recently staying an extended time at Fairfield Inn in Rockford Illinois, awaiting the birth of my first grandchild. The staff took such good care of me as it was during a big snowstorm. Asking for updates. Helping ease the stress. Then, after I arrived back to my room, after my granddaughter was born, there in my room was a bouquet of pink roses and a pink balloon from The Fairfield Inn Family 💝. Seriously. How special is that?!!

Fairfield Inn, Booked a room for myself and wife due to hurricane, checked in 07/10/2024, three hours later had to check out due to lack of power at hotel. Still to pay for day I was there but this had been rejected. Poor Management, due to charging for day’s, when not there.

Fairfield Inn, Broken window. I live adjacent to the Fairfield Inn, in Northfield MN 55057. There has been a broken window on the front northwest corner of the building for several months (perhaps a year+). It is not an attractive look for a quality hotel. In my opinion it does not look professional.

Not what I paid for!

I stayed at the Fairfield in Anchorage Alaska. When we checked in early Thursday morning I was charged $50 that I was told we be placed back in my account after we checked out and the room was inspected. I understand that. I bought 4 items from the corner store and placed that on my card as well that was $15 I understand that one. What I don’t understand is the $10 charge on my card? What was that on for and when will it be put back into my account along with the $50? On to the next disappointment. When I book my trips I’m looking for certain things. They are the following, a pool and hot tub and a hot breakfast. This is why I picked your hotel. You had neither for me. I was told I could pick up our grab-and-go bag after 6am till 9. The bag had nothing in it that I could eat. I had to spend money on food which I hadn’t counted for. I’m coming from Florida and was looking forward to getting in a hot tub after being out in the cold but wasn’t able to do that either. Your site should have all of those updates on it. That people are not getting what they are paying for. I also asked for a 2 Am wake-up call and no one did that either. I feel you all should have to refund some of my money back or offer a free room at my choice of location for 4 nights. Your site had it been correct I would have stayed somewhere else. This trip was so important for me. It had been 1 year ago that I lost my husband and I didn’t want to be home. What was already a tough time you all made it worse. I expect someone to reply to this.